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Experience the actual 3000.2 test format before exam day with Actual4Labs. Our 103 Avaya ACSS Small and Medium Enterprise (SME) Communications questions come in versatile PDF and testing engines, ensuring your 2026 study sessions are highly effective.
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | ACSS Small and Medium Enterprise (SME) Communications |
| Exam Number: | 3000-2 / 3000.2 |
| Exam Format: | Multiple Choice Questions (MCQs) |
| Real Exam Qty: | 103 |
| Related Certifications: | Avaya Certified Integration Specialist (ACIS) – IP Office Implementation Avaya Certified Support Specialist (ACSS) – IP Office Platform Support |
| Available Languages: | English |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Delivered via Avaya Learning Center online testing or authorized proctored exam platforms such as Pearson VUE (subject to current Avaya credential program delivery methods). |
| Pre Condition: | Experience administering Avaya IP Office systems is recommended; official Avaya training may be required for credential track eligibility. |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
| Section | Objectives |
|---|---|
| IP Office SME Communications Fundamentals | - Platform and Components Overview
|
| Troubleshooting and Maintenance | - Problem Analysis Techniques
|
| Installation, Configuration and Licensing | - System Setup Tasks
|
| Feature Implementation and Services | - IP Office Functional Services
|
The 3000.2 exam is a core requirement for the Avaya-Certification certification at the Support Specialist / Professional level. Earning this validates your skills for credentials like Avaya Certified Support Specialist (ACSS) – IP Office Platform Support, Avaya Certified Integration Specialist (ACIS) – IP Office Implementation.
Candidate requirements include: Experience administering Avaya IP Office systems is recommended; official Avaya training may be required for credential track eligibility.. Please verify all eligibility details on the official certification page before scheduling your appointment.
Absolutely. A free PDF demo is available for you to evaluate the quality of our questions. Once purchased, you receive 365 days of free updates. If your access expires, you can renew it at a 50% discount to keep your materials current.
Your 3000.2 practice materials are delivered instantly. You can download them right away, and a copy will be sent to your email within one minute (contact support if not received in 2 hours). You can install the software on an unlimited number of computers. We also offer a 100% Money Back Guarantee: if you fail the corresponding exam within 60 days of purchase, you can claim a full refund. To apply, submit your enrollment slip and official Score Report PDF within 2 days after taking the test (processing takes up to 7 days). Note: failures within 3 days of purchase, downloaded but unattempted exams, free materials, and expired orders are excluded. The payer's name must match the candidate's name. Alternatively, you can exchange your order for two free exams of equal value and keep the original product's updates.
The syllabus is divided into 4 main domains. Key areas include "Feature Implementation and Services", "Troubleshooting and Maintenance", "IP Office SME Communications Fundamentals". For a comprehensive breakdown of all measured skills, please review the complete exam outline table provided above.
Question 1
Which two hunt groups support Forward Hunt Group Calls? (Choose two.)
A. Rotary
B. Sequential
C. Collective
D. Longest Waiting
E. Collective Call Waiting
Question 2
Which feature on the IP Office allows the VoiceMail Pro to announce the name of a user in a mailbox without the user having to record their name?
A. VTS
B. UMS
C. IMS
D. TTS
Question 3
CCR has been successfully installed. You want to use it for a group that has 15 agents in it. The agents are a mixture of DS and IP Phones. The hunt group is set for collective ring with queuing on. Some of the agents are also in a group that will not be monitored by CCR. The second group has a higher group extension number. When looking at the first group in CCR you find that it is not working. What is happening?
A. Queuing groups are not supported for CCR.
B. All agents in a CCR group need to have the same set type.
C. CCR must pull data from the highest numbered group of which the agent is a member.
D. The agents monitored by CCR can only be in one group.
E. Collective groups are not supported for CCR.
Question 4
A customer currently runs a dedicated TFTP server on their network and does not want the Manager Application TFTP interfering with all of the other requests. How can this be disabled within the Manager application?
A. File > Preferences > Preferences Tab > Uncheck Enable BootP and TFTP Server
B. File > Preferences > Discovery Tab > Uncheck Enable BootP and TFTP Server
C. File > Advanced > Discovery > Uncheck Enable TFTP Server
D. File > Advanced > Change Mode > Disable TFTP Server
Question 5
A customer wants to implement a converged solution with the IP Office and VoiceMail Pro. The customer wants to be able to receive voice mail messages in Outlook, have the ability to save the .wav files, and receive voice mail notifications when a message is left. The customer does not want to install any software in the organization's client PCs. Which application would satisfy the customer's requirement?
A. Message Manager
B. Outcalling
C. Unified Messaging
D. Voicemail Pro with UMS
E. Voicemail Pro with IMS
Solutions:
| Question 1 Answer: A,B | Question 2 Answer: D | Question 3 Answer: E | Question 4 Answer: A | Question 5 Answer: D |
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