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A brief introduction to the course
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A true simulation environment
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CertiProf Remote Work and Virtual Collaboration Certificate Sample Questions:
1. Developing a structured work plan includes:
A) All previous.
B) Make sure employees know what is expected of them while telecommuting.
C) That there is an opportunity to train and develop an employee.
D) It can be used to evaluate performance.
2. They are Facilitation practices for remote teams.
A) Ensure understanding of objectives. Encourage consistency.
B) Use tools like online surveys.
C) Use visualization.
D) Work on maintaining morale.
3. The Labels for communication in remote computers are:
A) interrupting other people when they are talking
B) staring at your phone while other people are presenting
C) Turn off device notifications
D) Try all the technology (including video camera, Wi Fi and screen sharing) before the meeting
4. As a teleworker you are responsible for all of the following EXCEPT:
A) None of the above.
B) Communicate with the entire team.
C) Understand the learning technology procedures and guidelines.
D) Determine goals work plans and schedules.
5. Which of the following is a success factor for telecommuting?
A) All previous.
B) Request a written communication in most circumstances.
C) Define telecommuting agreements up front.
D) Use any available technology.
Solutions:
Question # 1 Answer: B | Question # 2 Answer: B,C | Question # 3 Answer: C,D | Question # 4 Answer: C | Question # 5 Answer: C |