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HP HP2-H11 Exam Syllabus Topics:
| Section | Objectives |
| Topic 1: HP Thin Client Portfolio | - HP Thin Client product families
- 1. Smart Zero and ThinPro solutions
- 2. Mobile thin clients
- 3. Desktop thin clients
|
| Topic 2: Business Value and Customer Benefits | - Value proposition
- 1. Lower power consumption
- 2. Simplified management
- 3. Reduced total cost of ownership
- 4. Security advantages
|
| Topic 3: Client Virtualization Fundamentals | - Virtual desktop infrastructure concepts
- 1. Cloud computing scenarios
- 2. Centralized computing
- 3. Remote desktop technologies
|
| Topic 4: Deployment Scenarios | - Industry applications
- 1. Healthcare
- 2. Government
- 3. Education
- 4. Enterprise office environments
|
| Topic 5: Sales Opportunities and Competitive Positioning | - Selling methodology
- 1. Opportunity identification
- 2. Solution recommendation
- 3. Competitive differentiators
- 4. Customer requirements analysis
|
| Topic 6: HP MultiSeat Computing Solution | - Features and benefits
- 1. Multi-user architecture
- 2. Educational deployment scenarios
- 3. Cost savings
|
HP Selling HP Thin Clients Sample Questions:
1. When comparing HP thin client management software, such as HP Device Manager and HP Client Automation, with Wyse thin client management software, what are the HP advantages? (Select two.)
A) Device Manager is free with all HP thin clients.
B) Client Automation functionality is similar to the Wyse Device Manager Enterprise Edition, but is free with all HP thin clients.
C) Device Manager can be installed on Windows or Linux.
D) Client Automation supports thin clients, PCs, virtual machines, and blades.
E) Device Manager supports HP thin clients as well as most competing thin clients.
2. What HP hardware makes up the HP MultiSeat Computing Solution? (Select two.)
A) t100 Thin Client
B) BladeSystem bc2200 Blade PC
C) Compaq ms6000 Desktop PC
D) 2533t Mobile Thin Client
E) t5325 Thin Client
3. Which customer requirements does Wyse often use in their sales tactics to win a thin client sale? (Select three.)
A) mature, stateless device architecture
B) small operating system image
C) global geographic presence
D) software compatibility
E) easy and seamless manageability
F) short boot time
4. The following question is an example of which type of sales question?
"How does this solution enable you to support your techincal requirements for managing school district business?"
A) presentation
B) elevator pitch
C) discovery
D) Assessment
5. What is the best way to overcome customer objections during your HP MultiSeat Computing Solutions sales interview?
A) provide factual information confronting the objections
B) schedule another sales meeting to address the objections
C) ask probing questions to fully understand the objections
D) review the solution silver bullets
Solutions:
Question # 1 Answer: A,D | Question # 2 Answer: D,E | Question # 3 Answer: C,D,F | Question # 4 Answer: B | Question # 5 Answer: B |