920-471 exam dumps

Nortel 920-471 Value Package

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  • Exam Code: 920-471
  • Exam Name: Nortel Converged Office CS 1000 Rls.5.x Config and Networking
  • No. of Questions: 62 Questions and Answers
  • Updated: Aug 08, 2026

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Nortel 920-471 Exam Syllabus Topics:

SectionObjectives
Topic 1: Maintenance and Troubleshooting- System diagnostics
  • 1. Alarm interpretation
    • 2. System status monitoring
      - Fault resolution
      • 1. Network connectivity troubleshooting
        • 2. Call routing issues
          Topic 2: CS 1000 Architecture and Components- System elements
          • 1. Media Gateway Controller (MGC)
            • 2. Signaling Server (SS)
              - Core system architecture
              • 1. Media gateway and signaling components
                • 2. CS 1000 call server functions
                  Topic 3: Networking and Connectivity- IP telephony networking
                  • 1. H.323 and SIP integration concepts
                    • 2. QoS considerations for voice traffic
                      - Gateway connectivity
                      • 1. TDM/IP interworking
                        • 2. IP trunk configuration
                          Topic 4: Configuration and Provisioning- Subscriber management
                          • 1. User provisioning and features
                            • 2. Class of Service (COS) and Class of Restriction (COR)
                              - System configuration basics
                              • 1. Dial plan configuration
                                • 2. TN (Terminal Number) provisioning

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