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Access 72 expert-verified 1z1-980 questions instantly through PDF, Desktop, or Online Test Engine formats. Actual4Labs is your dedicated partner for passing the Oracle Knowledge Management Cloud 2017 Implementation Essentials exam on your first attempt in 2026.
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle Knowledge Management Cloud 2017 Implementation Essentials |
| Exam Number: | 1Z0-980 |
| Exam Format: | Multiple Choice |
| Related Certifications: | Oracle Knowledge Management Cloud 2017 Certified Implementation Specialist |
| Certificate Validity Period: | Oracle certification policy applies |
| Real Exam Qty: | 65 |
| Exam Price: | USD 245 |
| Available Languages: | English |
| Exam Duration: | 120 minutes |
| Passing Score: | 68% |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Pearson VUE test center or Oracle online proctored exam |
| Pre Condition: | Oracle recommends experience with Oracle Service Cloud and Oracle Knowledge Management Cloud implementations, along with relevant Oracle University training. |
| Official Syllabus URL: | https://education.oracle.com/oracle-knowledge-management-cloud-2017-certified-implementation-specialist/trackp_656 |
| Section | Objectives |
|---|---|
| Knowledge Authoring and Publishing | - Content Management
|
| Search and Navigation | - Knowledge Discovery
|
| Integration and Migration | - Data Integration
|
| Knowledge Base Configuration | - Knowledge Foundation Setup
|
| Security and Administration | - System Administration
|
| Customer Self-Service | - Self-Service Experience
|
| Analytics and Optimization | - Knowledge Performance Analysis
|
| Oracle Knowledge Management Cloud Overview | - Knowledge Management Fundamentals
|
The 1z1-980 exam is a core requirement for the Oracle Service Cloud certification at the Implementation Specialist level. Earning this validates your skills for credentials like Oracle Knowledge Management Cloud 2017 Certified Implementation Specialist.
Candidates will face 65 questions and have 120 minutes to complete the exam. This means you need strict time management. We strongly recommend taking timed practice tests to ensure you can maintain a steady pace without rushing when under actual exam time pressure.
The official examination fee is USD 245, and you must achieve a score of 68% to pass. Since retaking the test requires paying the full fee again, utilizing accurate practice materials for thorough self-assessment beforehand is crucial to protect your investment.
Candidate requirements include: Oracle recommends experience with Oracle Service Cloud and Oracle Knowledge Management Cloud implementations, along with relevant Oracle University training.. Please verify all eligibility details on the official certification page before scheduling your appointment.
Absolutely. A free PDF demo is available for you to evaluate the quality of our questions. Once purchased, you receive 365 days of free updates. If your access expires, you can renew it at a 50% discount to keep your materials current.
Your 1z1-980 practice materials are delivered instantly. You can download them right away, and a copy will be sent to your email within one minute (contact support if not received in 2 hours). You can install the software on an unlimited number of computers. We also offer a 100% Money Back Guarantee: if you fail the corresponding exam within 60 days of purchase, you can claim a full refund. To apply, submit your enrollment slip and official Score Report PDF within 2 days after taking the test (processing takes up to 7 days). Note: failures within 3 days of purchase, downloaded but unattempted exams, free materials, and expired orders are excluded. The payer's name must match the candidate's name. Alternatively, you can exchange your order for two free exams of equal value and keep the original product's updates.
The syllabus is divided into 8 main domains. Key areas include "Analytics and Optimization", "Knowledge Base Configuration", "Integration and Migration". For a comprehensive breakdown of all measured skills, please review the complete exam outline table provided above.
Question 1
Which two queues have manual pull policy? (Choose two.)
A. Last In First Out (LIFO)
B. Standard
C. Round Robin (All)
D. Manual
E. Round Robin (Logged in)
Question 2
Which statement is true about generic objects?
A. A generic object representation must be built for handling standard objects.
B. A generic object representation must be built for custom objects.
C. Batching and chaining operations are supported only by generic objects.
D. CRUD operations cannot be performed with generic objects.
Question 3
Contact X is assigned to a Platinum SLA, which allows the contact to create a total of 250 incidents in a month.
Your client wants to reduce the number of incidents to 100.
Which action should you perform?
A. Rename the Platinum SLA, change the total incident value to 100, and save it.
B. In the Platinum SLA modify the total incident count to 100 and save it.
C. Delete the Platinum SLA and save the record, create a new SLA with a different name, and assign a total incident count of 100.
D. Activate the default SLA which has a default incident count of 100 by deleting the Platinum SLA.
Question 4
Which two statements are true about replacement tokens? (Choose two.)
A. They enable management of standardized content from a single resource.
B. They enable re-use of existing content of any data type in variables.
C. They enable re-use of content in a standardized form.
D. They enable creation and storage of complex content consisting of integrated text and images multiple times.
Question 5
You want to exclude all newly created answer articles from calculating the solved count for 60 days from their creation date.
Which configuration setting should you change?
A. EU_FA_NEW_WIN_TYPES set to 60 days.
B. ANS_NEW_INC_DURATION set to 60 days.
C. ANS_NOTIF _DURATION set to 60 days.
D. ADP_NUM_REL_ANS set to 60 days.
E. ANS_UPD_INC_DURATION set to 60 days.
Solutions:
| Question 1 Answer: B,E | Question 2 Answer: C | Question 3 Answer: B | Question 4 Answer: A,C | Question 5 Answer: B |
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