To prepare for the ITIL-SOA Certification Exam, candidates are advised to attend an accredited training course that covers the topics included in the exam. They can also study the ITIL-SOA syllabus and practice using sample exam questions. Passing the exam requires a score of at least 70%, and successful candidates will receive the ITIL-SOA Certification, which is valid for life.
Reference: https://www.axelos.com/certifications/itil-certifications/itil-intermediate-level/service-offerings-and-agreements
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The ITIL Intermediate Module - Service Offerings and Agreements (ITIL-SOA日本語版) certification exam is comprised of 8 complex scenario-based multiple-choice questions, requiring candidates to apply and demonstrate their knowledge of service offerings and agreements in a real-world context. Candidates are given 90 minutes to complete the exam and must score at least 70% to pass.
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The ITIL-SOA certification exam is recognized globally and is highly valued by employers. It demonstrates the candidate's expertise in IT service management and their ability to manage service offerings and agreements effectively. Certified professionals can expect to have better job prospects and salary packages. The ITIL-SOA certification is a stepping stone for professionals who want to advance their careers in IT service management.
Peoplecert ITIL-SOA日本語 Exam Syllabus Topics:
| Section | Objectives |
| Service Lifecycle Integration | - Service value delivery and governance alignment
- Integration with other ITIL lifecycle stages
|
| Service Offerings and Agreements Core Concepts | - Service Portfolio Management
- Service Level Management
- Service Catalogue Management
- Financial Management for IT Services
- Demand Management
|