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Step into your SAP Certified - Solution Architect - SAP Customer Experience exam with absolute certainty. Actual4Labs equips you with 82 relevant C_C4HCX practice questions, backed by a robust 2026 update policy to reflect any vendor changes.
| Certification Vendor: | SAP |
|---|---|
| Exam Name: | SAP Certified Associate - Solution Architect - Customer Experience |
| Exam Number: | C_C4HCX |
| Related Certifications: | SAP Certified Development Associate - SAP Commerce Cloud SAP Certified Application Associate - SAP Sales Cloud SAP Certified Application Associate - SAP Service Cloud |
| Exam Format: | Multiple Choice |
| Passing Score: | 63% |
| Real Exam Qty: | 80 |
| Exam Duration: | 180 minutes |
| Available Languages: | English |
| Exam Price: | $1308 USD (Includes 1 Year SAP Learning Hub access and 4 exam attempts) |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online (Proctored) |
| Pre Condition: | None specified, although project management knowledge is recommended. |
| Official Syllabus URL: | https://learning.sap.com/certifications/sap-certified-associate-solution-architect-customer-experience |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: SAP Commerce Cloud | 11-20% | - Order management - Storefront and catalog management - Commerce solution architecture |
| Topic 2: SAP Emarsys Customer Engagement and SAP Marketing Cloud | <=10% | - Campaign management - Customer segmentation - Marketing automation strategies |
| Topic 3: SAP Sales Cloud and SAP Service Cloud | 11-20% | - Sales process configuration - Service ticket workflows - Integration with back-end systems |
| Topic 4: Extensibility in SAP CX Solutions | 11-20% | - In-app extensibility - Side-by-side extensibility using SAP BTP - Low-code/No-code development (SAP Build) |
| Topic 5: SAP Integration Suite | 11-20% | - Cloud Integration capabilities - Integration strategy and architecture - API Management - Open Connectors |
| Topic 6: Managing Clean Core | <=10% | - Applying clean core methodology to SAP CX solutions - Evaluating for clean core principles |
| Topic 7: SAP Customer Data Solutions | 11-20% | - Customer Data Platform (Unification and Segmentation) - Customer Data Cloud (Identity and Consent) |
| Topic 8: The Intelligent Enterprise | <=10% | - Understanding SAP's End-to-End Business Processes - SAP Business Suite Strategy |
The C_C4HCX exam is a core requirement for the SAP Certification Exams certification at the Associate level. Earning this validates your skills for credentials like SAP Certified Application Associate - SAP Sales Cloud, SAP Certified Application Associate - SAP Service Cloud, SAP Certified Development Associate - SAP Commerce Cloud.
Candidates will face 80 questions and have 180 minutes to complete the exam. This means you need strict time management. We strongly recommend taking timed practice tests to ensure you can maintain a steady pace without rushing when under actual exam time pressure.
The official examination fee is $1308 USD (Includes 1 Year SAP Learning Hub access and 4 exam attempts), and you must achieve a score of 63% to pass. Since retaking the test requires paying the full fee again, utilizing accurate practice materials for thorough self-assessment beforehand is crucial to protect your investment.
Candidate requirements include: None specified, although project management knowledge is recommended.. Please verify all eligibility details on the official certification page before scheduling your appointment.
Absolutely. A free PDF demo is available for you to evaluate the quality of our questions. Once purchased, you receive 365 days of free updates. If your access expires, you can renew it at a 50% discount to keep your materials current.
Your C_C4HCX practice materials are delivered instantly. You can download them right away, and a copy will be sent to your email within one minute (contact support if not received in 2 hours). You can install the software on an unlimited number of computers. We also offer a 100% Money Back Guarantee: if you fail the corresponding exam within 60 days of purchase, you can claim a full refund. To apply, submit your enrollment slip and official Score Report PDF within 2 days after taking the test (processing takes up to 7 days). Note: failures within 3 days of purchase, downloaded but unattempted exams, free materials, and expired orders are excluded. The payer's name must match the candidate's name. Alternatively, you can exchange your order for two free exams of equal value and keep the original product's updates.
The syllabus is divided into 8 main domains. Key areas include "Managing Clean Core" (<=10%), "SAP Emarsys Customer Engagement and SAP Marketing Cloud" (<=10%), "SAP Sales Cloud and SAP Service Cloud" (11-20%). For a comprehensive breakdown of all measured skills, please review the complete exam outline table provided above.
Question 1
In which process are trading partner collaboration and contract negotiations executed?
A. Recruit to Retire
B. Lead to Cash
C. Source to Pay
D. Design to Operate
Question 2
What are some SAP recommended guiding principles to achieve clean core operations?
Note: There are 3 correct answers to this question.
A. Establish an organizational structure, technical foundation, and transformation methodology for clean core.
B. Establish regular housekeeping tasks and procedures.
C. Establish release management.
D. Define roles and responsibilities as part of a process transformation office.
E. Integrate clean core practices in the end-to-end value process chain.
Question 3
When setting up profile views in SAP Customer Data Platform, why might an organization choose to maintain both the Unified Customer Profile and Contextual Profile views?
Note: There are 2 correct answers to this question.
A. To support both high-confidence and low-confidence data use cases within different business applications.
B. To maintain different views using weaker and stronger identifiers respectively.
C. To reduce storage and operational costs by duplicating key customer data in both views.
D. To enhance the profile's visual appeal for end users.
Question 4
You would like to quickly get started using SAP Customer Identity and Access Management for B2B. Which sequence of steps is correct?
A. Initial setup * Creating an organization * Accessing the Delegated Admin UI * Getting the authorization decision
B. Accessing the Delegated Admin UI * Initial setup * Creating an organization * Getting the authorization decision
C. Initial setup * Getting the authorization decision * Accessing the Delegated Admin UI * Creating an organization
D. Initial setup * Accessing the Delegated Admin UI * Creating an organization * Getting the authorization decision
Question 5
What can you do with SAP Event Mesh?
Note: There are 2 correct answers to this question.
A. Increase flexibility and scalability with the loose coupling provided.
B. Enable synchronous point-to-point integration.
C. Run prepackaged integration flows for A2A communication.
D. Integrate and extend SAP back ends and business applications inside and beyond the SAP ecosystem.
Solutions:
| Question 1 Answer: C | Question 2 Answer: A,C,D | Question 3 Answer: A,B | Question 4 Answer: A | Question 5 Answer: A,D |
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