C_TCRM20_73 exam dumps

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  • Exam Code: C_TCRM20_73
  • Exam Name: SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP3
  • No. of Questions: 145 Questions and Answers
  • Updated: Aug 04, 2026

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  • Total Questions: 145
  • Updated on: Aug 04, 2026
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  • Total Questions: 145
  • Updated on: Aug 04, 2026
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  • Total Questions: 145
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SAP C_TCRM20_73 certification exam is based on the latest version of SAP CRM, version 7.0 EhP3. C_TCRM20_73 exam covers a range of topics related to CRM Fundamentals, including the architecture of SAP CRM, the basic concepts of CRM, the configuration of SAP CRM, and the deployment of SAP CRM. Other topics covered in the exam include account and contact management, activity management, opportunity management, and campaign management.

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SAP C_TCRM20_73 certification exam is designed to evaluate the skills and knowledge of SAP professionals who work with CRM fundamentals in SAP CRM 7.0 EhP3. C_TCRM20_73 exam is intended for individuals who have a solid understanding of SAP CRM functionality, including sales, service, and marketing processes. As a certification exam, the C_TCRM20_73 aims to verify that candidates have the necessary expertise to work effectively in a SAP CRM environment, and to help companies identify professionals who can help them implement and optimize their SAP CRM systems.

Reference: https://training.sap.com/certification/c_tcrm20_73-sap-certified-application-associate---crm-foundation-with-sap-crm-70-ehp3-g/

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SAP C-TCRM20-73 exam is an Associate-level certification program that evaluates the understanding of individuals about the basic concepts, functionality, and technical features of SAP CRM. C_TCRM20_73 exam is comprised of 80 multiple-choice questions that need to be completed within 180 minutes. The questions in the exam are based on the actual deployment scenarios and are designed to evaluate an individual's ability to apply the concepts and techniques required to work with SAP CRM.

SAP C_TCRM20_73 Exam Syllabus Topics:

SectionWeightObjectives
SAP CRM Business Scenarios8% - 12%- Sales processes
- Service processes
- Marketing processes
- CRM analytics overview
CRM User Interface> 12%- Navigation and personalization
- WebClient UI overview
SAP CRM Master Data> 12%- Product master data
- Organizational management
- Business partners
SAP CRM Transactional Processing8% - 12%- Transaction processing concepts
- Activity management
SAP CRM Technology & Integration> 12%- CRM solution architecture
- Technical foundation
- SAP NetWeaver fundamentals
SAP CRM Basic Functions> 12%- Partner processing
- Pricing fundamentals
- Actions and billing basics
CRM Middleware8% - 12%- Middleware architecture
- Data exchange with SAP ERP backend
SAP CRM Interaction Channels> 12%- Interaction Center
- Channel management
- Field applications

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