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Salesforce Certified Platform User Experience Designer Sample Questions:

1. A UX Designer wants to communicate the value of diversity, inclusion, and equality in design.
Which business outcomes represent these values?

A) Economic growth, greater market share, and less employee turnover
B) Critical investing, more employee turnover, and greater market share
C) Inclusive recruitment, lower market share, and less employee turnover

2. A UX Designer is adding an icon without a visible, descriptive level to an interface using a salesforce Lightning Design System (SLDS) component Blueprint.
Which attribute should be used to ensure the icon complies with accessibility requirements?

A) for
B) href
C) class
D) title

3. What are two benefits of inclusive design?
Choose 2 answers

A) Removing the need for 508 compliance
B) Tailoring a solution to one type of user
C) Reducing friction for users in achieving their goals
D) Extending access to more users

4. Cloud Kicks wants to create an external facing site where users can:
* Manage and submit cases via the web.
* Browse and search Knowledge Base articles.
* Contact Support via lice chat.
Which cloud should be used to design an appropriate solution for CK's users?

A) Sales Cloud
B) Service Cloud
C) Marketing Cloud
D) Experience Cloud

5. During discovery, a UX Designer finds that most sellers like the idea of using the utility bar for easy access and productivity.
Which three standarduse cases could be recommended for using the utility bar to enhance the user experience? Choose 3 answers

A) Perform common tasks without navigating away from page
B) Access to a consistent custom help menu across the org for all users
C) Access to view a list of records favorited for quickaccess
D) Access at any time to a customized set of items specific to an app
E) Quick access to Lightning Dialer

Solutions: