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Salesforce AP-203 Exam Syllabus Topics:

Salesforce Communications Cloud Accredited Professional Sample Questions:

1. A developer has modified the EPC price amount of one mobile device using the product designer from communication cloud. After the price have been changed the developer wants to check the previous EPC price amount to track pricing matrices and get some forecast matrices. How can developer check the previous price amount on the mobile device?

A) Creating a new customer field on price list Entry and populating it with the trigger that was created before changing the price
B) Use price list history checking the changes done after having enabled the track field history on the Price list entry object
C) Use the versioning feature and comparing the prices for the version product after having enabled the feature
D) Use EPC project feature checking the changes done for the defaulted project after having enable the feature

2. Universal Connect (UC) offers dedicated internet service to business customer. UC requires that when the first dedicated internet service is added then it automatically adds the customer premises Equipment (CPE). UC also has requirement to be able to use the same Ethernet access device for their future offerings like VOIP and business TV. How should consultant model have dedicated internet services and Ethernet across devices offers

A) Model dedicated internet service as a child product of the Ethernet access device offer.
B) Model the Ethernet access device and dedicated internet service offers as two standalone offer with a recommends relationship that recommends the Ethernet access device when internet service is added
C) Model Ethernet access device and dedicated Ethernet service offers as two standalone offers with an auto add relationship that adds the Ethernet access device when a dedicated internet service is added.
D) Model the Ethernet access device as a child product of the dedicated internet service offer

3. A company is selling voice products to business customers. The offer allows customers to select devices of various models. The product modeler intends to create a phone add-on product specification with voice offers with a cardinality that allows up to 700. Which of the three statement are valid regarding the product model in this scenario?

A) This type of modeling is not supported in EPC and modular should follow a flat modelling technique.
B) Product model uses OOTB features from EPC. Decomposition may fail when the maximum number of products is processed.
C) Product Model use hierarchical modeling which is natively supports EPC
D) Since the product model uses OOTB feature of EPC, MACD operations and decomposition are guaranteed to work well
E) Modeling children with large cardinalities can result in processing inefficiencies for MACD operations.

4. What are three main factors that should lead a consultant to consider assetization of a commercial product or service?

A) The Product sold is a device accessory such as phone case
B) The product services sold can undergo future attribute changes
C) The product Service sold has a recurring charge
D) The product/service sold is high volume, one time billing event, such as a pay per view
E) The product services sold will have child features added in the future

5. United Telecom has initiated high speed offerings on communication cloud after upgrading its network. Which out of the box MACD process should UT consider when upgrade existing assets to high speed offers for interested customer.

A) Modify Order
B) Disconnect and New order
C) Change of Plan
D) Apply Promotion

Solutions: