PR000370 exam dumps

ServiceNow PR000370 Value Package

(Include: PDF + Desktop Test Engine + Online Test Engine)

  • Exam Code: PR000370
  • Exam Name: ServiceNow Certified System Administrator
  • No. of Questions: 60 Questions and Answers
  • Updated: Sep 14, 2026

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Short on prep time? Actual4Labs provides actual ServiceNow Certified System Administrator practice questions to help you conquer the PR000370. Updated for 2026, our material ensures you study smarter, not harder.

ServiceNow PR000370 Exam Overview:

Certification Vendor:ServiceNow
Exam Name:ServiceNow Certified System Administrator (CSA)
Exam Number:PR000370
Available Languages:English
Exam Duration:90 minutes
Exam Format:Multiple Choice (Single Answer), Multiple Select (Select All That Apply), Computer-Based Test (CBT)
Real Exam Qty:60
Exam Price:USD ~300 (voucher cost; may vary by region)
Related Certifications:ServiceNow Certified Implementation Specialist (CIS) tracks
ServiceNow Certified Application Developer (CAD)
Certificate Validity Period:No expiry (subject to delta/maintenance requirements)
Passing Score:Cut score not publicly disclosed (result is pass/fail based on predetermined scoring)
Sample Questions: DOWNLOAD DEMO
Exam Way:Delivered via Pearson VUE test centers or online proctored (OnVUE) computer-based exam.
Pre Condition:Completion of ServiceNow Fundamentals course and recommended experience with ServiceNow administration tasks (3–6 months practical use).
Official Syllabus URL:https://nowlearning.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0011554

ServiceNow PR000370 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Instance Configuration10%- Configuration Tasks
  • 1. Installing Apps & Plugins
  • 2. Customizing Interfaces
Topic 2: Platform Overview and Navigation7%- ServiceNow Platform Overview
  • 1. Platform Capabilities
  • 2. Instance Navigation
Topic 3: Database Management and Platform Security30%- Database & Security Topics
  • 1. Data Schema and CMDB
  • 2. Access Control and Import Sets
Topic 4: Self Service & Automation20%- Automation Tools
  • 1. Knowledge Management
  • 2. Service Catalog
  • 3. Workflow / Flow Designer
Topic 5: Data Migration and Integration / Introduction to Development13%- Development & Integration
  • 1. Migration & Integration Concepts
  • 2. Scripting Basics
Topic 6: Configuring Applications for Collaboration20%- Collaboration Features
  • 1. Notifications
  • 2. Lists, Filters, and Tags
  • 3. Forms and Dashboards

Frequently Asked Questions About ServiceNow Certified System Administrator

The PR000370 exam is a core requirement for the ServiceNow System Administrator certification at the Associate level. Earning this validates your skills for credentials like ServiceNow Certified Application Developer (CAD), ServiceNow Certified Implementation Specialist (CIS) tracks.

Candidates will face 60 questions and have 90 minutes to complete the exam. This means you need strict time management. We strongly recommend taking timed practice tests to ensure you can maintain a steady pace without rushing when under actual exam time pressure.

The official examination fee is USD ~300 (voucher cost; may vary by region), and you must achieve a score of Cut score not publicly disclosed (result is pass/fail based on predetermined scoring) to pass. Since retaking the test requires paying the full fee again, utilizing accurate practice materials for thorough self-assessment beforehand is crucial to protect your investment.

Candidate requirements include: Completion of ServiceNow Fundamentals course and recommended experience with ServiceNow administration tasks (3–6 months practical use).. Please verify all eligibility details on the official certification page before scheduling your appointment.

Absolutely. A free PDF demo is available for you to evaluate the quality of our questions. Once purchased, you receive 365 days of free updates. If your access expires, you can renew it at a 50% discount to keep your materials current.

Your PR000370 practice materials are delivered instantly. You can download them right away, and a copy will be sent to your email within one minute (contact support if not received in 2 hours). You can install the software on an unlimited number of computers. We also offer a 100% Money Back Guarantee: if you fail the corresponding exam within 60 days of purchase, you can claim a full refund. To apply, submit your enrollment slip and official Score Report PDF within 2 days after taking the test (processing takes up to 7 days). Note: failures within 3 days of purchase, downloaded but unattempted exams, free materials, and expired orders are excluded. The payer's name must match the candidate's name. Alternatively, you can exchange your order for two free exams of equal value and keep the original product's updates.

The syllabus is divided into 6 main domains. Key areas include "Platform Overview and Navigation" (7%), "Instance Configuration" (10%), "Data Migration and Integration / Introduction to Development" (13%). For a comprehensive breakdown of all measured skills, please review the complete exam outline table provided above.

ServiceNow Certified System Administrator Sample Questions:

Which of the following concepts are associated with the ServiceNow CMDB? (Choose four.)

  • A. User Permissions
  • B. A Database
  • C. The Dependency View
  • D. Tables and Fields
  • E. Service Processes
Reveal Solution  Discussion  0

Correct Answer: B,C,D,E  🗳️

What module in the Service Catalog application does an Administrator access to begin creating a new item?

  • A. Maintain Items
  • B. Items
  • C. Maintain Categories
  • D. Content Items
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

What is a Dictionary Override?

  • A. A Dictionary Override is a task within a workflow that requests an action before the workflow can continue
  • B. A Dictionary Override is the addition, modification, or removal of anything that could have an effect on IT services
  • C. A Dictionary Override sets field properties in extended tables
  • D. A Dictionary Override is an incoming customer update in an Update Set which applies to the same objects as a newer local customer update
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Which of the following statement describes the purpose of an Order Guide?

  • A. Order Guides take the user directly to the checkout without prompting for information
  • B. Order Guides restrict the number of items in an order to only one item per request
  • C. Order Guide provide a list of guidelines for Administrators on how to set up item variables
  • D. Order Guide provide the ability to order multiple, related items as one request
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

A Service Catalog may include which of the following components?

  • A. Order Guides, Exchange Rates, Calendars
  • B. Catalog Items, Asset Contracts, Task Surveys
  • C. Order Guides, Catalog Items, and Interceptors
  • D. Record Producers, Order Guides, and Catalog Items
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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