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Get an edge on your Avaya Aura® Experience Portal with POM Implementation and Maintenance journey with premium 3305 practice tests from Actual4Labs. We offer 64 questions with comprehensive updates throughout 2026, giving you the exact preparation you need.
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam |
| Exam Number: | 3305 / 33140X |
| Exam Format: | Multiple Choice |
| Available Languages: | English |
| Real Exam Qty: | 61-64 |
| Passing Score: | Not publicly disclosed (replacement exam 33140X: 66%) |
| Exam Duration: | 90 minutes |
| Exam Price: | $125 USD |
| Certificate Validity Period: | 2 years |
| Recommended Training: | Avaya Aura Experience Portal with POM Implementation and Maintenance |
| Exam Registration: | Avaya Learning Center Pearson VUE |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or onsite at Pearson VUE test centers |
| Pre Condition: | No formal prerequisites recommended; Avaya Aura administration experience helpful |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Installation | 20% | - Installation procedures for AEP and POM - High availability configuration - System requirements for AEP and POM - Database installation and setup |
| Topic 2: Configuration | 25% | - Media Processing Platform (MPP) configuration - Experience Portal Manager (EPM) setup - Voice, email, SMS, and speech server integration - POM campaign creation and rules |
| Topic 3: Administration | 15% | - Reporting and scheduling - User account and access management - Call flow management |
| Topic 4: Architecture and Licensing | 20% | - Licensing requirements for AEP and POM - AEP solution architecture and components - POM components and features - Deployment models and zones |
| Topic 5: Maintenance and Troubleshooting | 20% | - Backup and restore procedures - Software updates and patching - Diagnosis and resolution of common issues - Monitoring tools and logs |
The 3305 exam is a core requirement for the ACSS - Avaya Aura® Experience Portal with Proactive Outreach Manager certification at the Avaya Certified Support Specialist (ACSS) level.
Candidates will face 61-64 questions and have 90 minutes to complete the exam. This means you need strict time management. We strongly recommend taking timed practice tests to ensure you can maintain a steady pace without rushing when under actual exam time pressure.
The official examination fee is $125 USD, and you must achieve a score of Not publicly disclosed (replacement exam 33140X: 66%) to pass. Since retaking the test requires paying the full fee again, utilizing accurate practice materials for thorough self-assessment beforehand is crucial to protect your investment.
Candidate requirements include: No formal prerequisites recommended; Avaya Aura administration experience helpful. Please verify all eligibility details on the official certification page before scheduling your appointment.
Registration is handled through official testing partners. The exam is delivered via Online proctored or onsite at Pearson VUE test centers. You can sign up here:
The vendor suggests following official learning paths to build a foundational understanding:
Once you complete your training, use the 64 practice questions from Actual4Labs to refine your exam readiness.
Absolutely. A free PDF demo is available for you to evaluate the quality of our questions. Once purchased, you receive 365 days of free updates. If your access expires, you can renew it at a 50% discount to keep your materials current.
Your 3305 practice materials are delivered instantly. You can download them right away, and a copy will be sent to your email within one minute (contact support if not received in 2 hours). You can install the software on an unlimited number of computers. We also offer a 100% Money Back Guarantee: if you fail the corresponding exam within 60 days of purchase, you can claim a full refund. To apply, submit your enrollment slip and official Score Report PDF within 2 days after taking the test (processing takes up to 7 days). Note: failures within 3 days of purchase, downloaded but unattempted exams, free materials, and expired orders are excluded. The payer's name must match the candidate's name. Alternatively, you can exchange your order for two free exams of equal value and keep the original product's updates.
The syllabus is divided into 5 main domains. Key areas include "Installation" (20%), "Maintenance and Troubleshooting" (20%), "Configuration" (25%). For a comprehensive breakdown of all measured skills, please review the complete exam outline table provided above.
Question 1
You have just installed Proactive Outreach Manager (POM) '? SP A or newer on your Avaya Aura Experience Portal (AAI P) 6.0- You attempt to start the POM services and receive the following message:
Connection to the database failed. Please configure the database before starting POM server.
Which step must you take to correct the issues and continue with this procedure?
A. The $CATALINA_HOME/lib/config/voiceportal.properties file information is incorrect. Login to EPM from Linux prompt with root user permissions and either replace it with a correct copy or run $AVAYA__HOME Support/VP_Tools/SetDbPassword/SetDbPassword.sh update -u Postgres -p password.
B. The SPOM_HOME/config/PIMHibernate-cfg.xml file information is incorrect. Login to EPM from Linux prompt with root user permissions and either replace it with a correct copy or run $POM_HOME/bin/installDB.sh SPOM_HOME.
C. The password for the PostgreSQL user Postgres is incorrect. Login to Experience Portal Manager (EPM) from Linux prompt with Postgres user permissions and run psql VoicePortal; alter user Postgres password 'password'; \q
D. The PostgreSQL database is not running. Login to EPM from Linux prompt with root user permissions and run "service Postgres ql start
Question 2
You have setup up an application server and installed the runtimeconfig.war. When accessing the runtimeconfig web application http: //<hostname>: <port>/runtimeconfig), you receive the following error:
org.apache, jasper.JasperException: javax.servlet.ServletException: java lang.NoClassDefFoundError: com/avaya/runtimecommon/plat forms/Tool kit
How do you correct this Issue?
A. Make sure the runtime support files are installed in the correct location.
B. Restart Avaya Aura Experience Portal.
C. Re-install the runtimeconfig.war file.
D. Check that the Web License Manager (WebLM) is running. If not start WebLM.
Question 3
When performing a backup of the Avaya Aura Experience Portal (AAEP), which two operating systems are supported for the backup server? (Choose two)
A. Linux
B. IBM AIX
C. Oracle Solaris
D. Unix
E. Microsoft Windows
Question 4
A/hen configuring a scheduled report on the Avaya tie types may be selected? (Choose three)
A. .pdf (Portable Document Format)
B. .jpg (Digital Image)
C. .xls (Microsoft Excel)
D. .csv (Comma separated value)
E. .doc (Microsoft Word)
Question 5
You are installing a new Avaya Aura Experience Portal system.
Which three Experience Portal Manager (EPM) web pages must you configure in order to get the system to take a call? (Choose three)
A. Alarm Codes
B. EPM Servers
C. MPP Servers
D. Applications
E. VoIP Connections
Solutions:
| Question 1 Answer: B | Question 2 Answer: A | Question 3 Answer: A,E | Question 4 Answer: A,C,D | Question 5 Answer: B,C,E |
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