A brief introduction to the course

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Avaya 2D00056A Exam Syllabus Topics:

Avaya APSS Avaya Networking Sample Questions:

1. DRAG DROP
Match the key values of Avaya WLAN 9100 (at the left) with the appropriate stakeholders (at the right).

2. Your prospect is using VMware to virtualize their Data Center. In a meeting one of the customer representatives asks if Avaya offers a tool to manage and visualize a Data Center Network including automatic configuration of VMs and the physical infrastructure. How would you respond?

A) Yes, the tool is called Visualization Provisioning Service. It synchronizes the provisioning on the network infrastructure to match changes in the VM environment.
B) Yes, there is the Element Manager, which allows customer to manage VMware O elements. This tool is particular interesting for IT Manager that like to see Virtual Machines while they are being moved.
C) Yes, there is the IP Flow Manager, which provides some of these functions.

3. A leading reseller ("Reseller") of Avaya is invited by Avaya to attend a function organized to recognize the Reseller for its key contribution in increasing the revenue of Avaya's contact center technology ("CCT") suite of products from $1m to $3m over a 2 year period. The authorized representative of the Reseller is awarded a memento with an Avaya logo and a framed picture of Avaya CCT suite of products.
Is it appropriate for the reseller to accept the memento and the picture from Avaya?

A) No, the reseller should have declined the memento and picture from Avaya since accepting gifts of any kind is against Avaya's policy.
B) No, the items were given to improperly influence the reseller to help Avaya to further augment the revenue from CCT products.
C) Yes, so long as it is acceptable under the Reseller's compliance policies. The items represent gifts of nominal value which are appropriate under Avaya's policy.

4. With the Identity Engines Release 9.0 a major update was made. Which of the following features are now taking place?

A) With Identity Engines Release 9.0 VMware, VMplayer, and VMware Workstations are now supported and can be used in conjunction with the Ignition Server.
B) Identity Engines Release 9.0 supports Single-Sign-On for Aura applications. It enables users to login with one set of enterprise credentials and gain access to systems without being prompted for different credentials or log-ins.

5. A leading Partner of Avaya, responsible for managing several of our accounts, entertains,
without Avaya's knowledge and approval, the Chief Technology Officer ("CTO") of a leading client whom Avaya services via the above Partner. The entertainment involves hosting a cocktail dinner for the CTO and his family at a suburban luxury hotel costing approximately $200 and giving a gift coupon worth $500. The Partner does not expense the above to Avaya and justifies the above action on the ground it was a "good will" gesture and not done with any ulterior motive of securing more business.
Is the Partner's behavior appropriate?

A) Yes, because it was a "good will" gesture and Avaya expects our Partners to use their discretion in such instances while abiding by their own internal policies and procedures.
B) No, because it involved payment of a cash equivalent (gift coupon), could be considered lavish under the circumstances and the Partner failed to notify Avaya about the event.

Solutions: