Benefit in Obtaining the Exam Certification
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Reference: https://certification.comptia.org/certifications/a
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How to study 220-902 Exam
CompTIA offered the following courses, books, and labs to help you prepare for the certification tests.
CompTIA CertMaster Labs for A+ (220-902)
The Official CompTIA A+ Study Guide (Exam 220-902) eBook
CompTIA A+ (220-901 and 220-902) eLearning, Live & Video Training + Labs
This course is recommended, but not required, before taking a 220-902 certification exam.
When preparing for the 220-902 certification exam, keep in mind that real world experience is required to stand a reasonable chance of passing 220-902 exam.
How to book 220-902 Exam
Register for 220-902 - CompTIA A+ Certification Exam on Comptia.org
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A brief introduction to the course
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CompTIA 220-902 Deutsch Exam Syllabus Topics:
| Section | Weight | Objectives |
| Topic 1: Windows Operating Systems | 29% | - Microsoft Windows Features and Requirements
- 1. Windows Vista
- 2. Windows 8 and 8.1
- 3. Windows 7
- Windows Administrative Tools
- 1. Control Panel Utilities
- 2. Command Line Utilities
- 3. System Management Tools
- Windows Networking
- 1. Firewall and Sharing Settings
- 2. Network Configuration
- 3. Remote Access
- Install and Configure Windows
- 1. Boot Methods
- 2. Partitions and File Systems
- 3. Installation Methods
|
| Topic 2: Software Troubleshooting | 24% | - Operating System Troubleshooting
- 1. Performance Problems
- 2. System Errors and Crashes
- 3. Boot and Startup Issues
- Security Troubleshooting
- 1. Security Incident Resolution
- 2. Malware Removal
- Mobile Device Troubleshooting
- 1. Connectivity Problems
- 2. Synchronization Issues
- 3. Application Issues
|
| Topic 3: Operational Procedures | 13% | - Troubleshooting Methodology
- 1. Solution Implementation
- 2. Problem Identification
- 3. Verification and Documentation
- Safety Procedures
- 1. ESD Protection
- 2. Environmental Safety
- Professionalism and Communication
- 1. Documentation Practices
- 2. Customer Communication
|
| Topic 4: Other Operating Systems and Technologies | 12% | - Mac OS and Linux
- 1. Basic Linux Commands
- 2. Common Features and Tools
- Mobile Operating Systems
- 1. Android Features
- 2. iOS Features
- Virtualization and Cloud Computing
- 1. Cloud Concepts
- 2. Virtual Machines
|
| Topic 5: Security | 22% | - Security Threats
- 1. Network Attacks
- 2. Social Engineering
- 3. Malware Types
- Windows Security
- 1. Security Policies
- 2. User Accounts and Permissions
- Data Protection
- 1. Secure Disposal Procedures
- 2. Data Destruction Methods
- Workstation and Mobile Security
- 1. Device Security Controls
- 2. Best Practices
|