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The HP Selling HP Supplies 2019 certification validates crucial skills, making the HP2-H82 a rigorous challenge. Tackle it head-on with Actual4Labs, where you get instant access to 30 meticulously updated questions for 2026.
| Certification Vendor: | HP |
|---|---|
| Exam Name: | Selling HP Supplies 2019 |
| Exam Number: | HP2-H82 |
| Passing Score: | 70% |
| Exam Format: | Multiple Choice, Scenario-Based |
| Exam Price: | $100 - $150 USD |
| Exam Duration: | 90 minutes |
| Available Languages: | English |
| Real Exam Qty: | 30 |
| Certificate Validity Period: | Retired |
| Recommended Training: | HP Sales Training Portal |
| Exam Registration: | Pearson VUE Registration |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Computer-based testing at Pearson VUE centers / Online proctored |
| Pre Condition: | No formal prerequisites; recommended 6 months experience selling HP products |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Selling Strategies & Positioning | 25% | - Position HP supplies against competitors - Effective sales techniques for supplies - Communicate total cost of ownership |
| Topic 2: Customer Needs Identification & Solution Matching | 25% | - Assess customer printing and usage requirements - Recommend appropriate HP supplies solutions - Address customer concerns and objections |
| Topic 3: Competitive Landscape & Business Impact | 20% | - Impact of genuine supplies on device performance - HP tools and resources for sales support - Understand market competition |
| Topic 4: HP Supplies Portfolio & Value Proposition | 30% | - Overview of HP supplies categories - Original HP supplies benefits and quality - Genuine vs. non-genuine supplies comparison |
The HP2-H82 exam is a core requirement for the HP Sales Certified certification at the Sales Intermediate level.
Candidates will face 30 questions and have 90 minutes to complete the exam. This means you need strict time management. We strongly recommend taking timed practice tests to ensure you can maintain a steady pace without rushing when under actual exam time pressure.
The official examination fee is $100 - $150 USD, and you must achieve a score of 70% to pass. Since retaking the test requires paying the full fee again, utilizing accurate practice materials for thorough self-assessment beforehand is crucial to protect your investment.
Candidate requirements include: No formal prerequisites; recommended 6 months experience selling HP products. Please verify all eligibility details on the official vendor website before scheduling your appointment.
Registration is handled through official testing partners. The exam is delivered via Computer-based testing at Pearson VUE centers / Online proctored. You can sign up here:
The vendor suggests following official learning paths to build a foundational understanding:
Once you complete your training, use the 30 practice questions from Actual4Labs to refine your exam readiness.
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The syllabus is divided into 4 main domains. Key areas include "Competitive Landscape & Business Impact" (20%), "Selling Strategies & Positioning" (25%), "Customer Needs Identification & Solution Matching" (25%). For a comprehensive breakdown of all measured skills, please review the complete exam outline table provided above.
Question 1
You receive the following customer objection:
/ purchase multiple laser cartridges from you, but the price is too expensive so I'm looking elsewhere.
What is the correct way to respond?
A. Perhaps you have the wrong printer, so let me look at an ink alternative.
B. Perhaps I can look into getting you a lower price through some discount.
C. may be able to look at the delivery costs and reduce the price for you. especially as you are such a loyal customer.
D. In your situation, we can offer you a higher capacity cartridge, which can actually save you up to 65%.
Question 2
Which statement is true regarding HP's range of specialty papers designed for Inkjet, LaserJet, and PageWide printers?
A. All three writing systems use separate Stock Keeping Units (SKUs).
B. PageWide relies on a fuser for toner-based printing.
C. All project papers for Inkjet and Laser work on all three writing systems.
D. PageWide and OfficeJet printers can achieve durability claims with any paper.
Question 3
How does HP ensure that customers can trust purchasing original HP supplies from the authorized channel?
A. Channel Management Inspections (CMIs)
B. channel investigation
C. channel audits
D. Channel Partner Protection Audits (CPPAs)
Solutions:
| Question 1 Answer: B | Question 2 Answer: B | Question 3 Answer: B |
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