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HP Selling HP EMEA cMPS Sample Questions:

1. Which security feature is included with the HP Universal Print Driver?

A) Group security policies
B) Settings to close unused ports
C) Settings for control panel access controls
D) Print job encryption

2. Which process must a partner use in the exceptional circumstance of requesting an additional discount on Hardware and HP Care Pack Services?

A) If Smart Quote isavailable;attach big deal extract from the pricing tool to the SBD form.
B) All exceptions requite deal details and business justification to be sent to the local HP Account Manager
C) Where a pre-approved discount is in place, raise a "top up" OPG discount quoting the cMPS pre-approved SCRP I
D) If Smart Quote is available, attach extract from the cMPS pricing tool or include deal details in the comment fields

3. After learning about thecustomer's business and market,what is the next step in the MP imaging and printing sales process?

A) Assessthe customer's work environment
B) Qualify the customer's ability to buy
C) Bring up promotions, discounts, and service contracts
D) Discuss features and benefits of theproduct you are trying to sell

4. What is an HP Care Pack?

A) A mandatory service package for all MFP-based HP products
B) A box that takes care of the printers when connected to the network
C) A range of break-fix services for HP commercial printers and multifunctional-based
products
D) A fixed product warranty extension covering only return-to-base repairs

5. Who can benefit from the HP Care Pack value proposition?

A) Distributor
B) The customer and Channel Managed Print Services partner
C) Only the customer, because it is a customer product
D) HP

Solutions: