000-474 exam dumps

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  • Exam Code: 000-474
  • Exam Name: IBM Tealeaf Customer Experience Management V8.7, Business Analysis
  • No. of Questions: 100 Questions and Answers
  • Updated: Aug 30, 2026

This exam has been stopped to register, new exam code replace: C8010-474


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Wondering if you are fully ready for the 000-474? Test your knowledge with 100 real-world IBM Tealeaf Customer Experience Management V8.7, Business Analysis exam questions provided by Actual4Labs, accessible anywhere via our responsive platforms in 2026.

IBM 000-474 Exam Overview:

Certification Vendor:IBM
Exam Name:IBM Tealeaf Customer Experience Management V8.7, Business Analysis
Exam Number:C2080-474 (replaced by C8010-474)
Exam Format:Multiple Choice
Real Exam Qty:60 - 100
Related Certifications:IBM Enterprise Marketing Management
Exam Price:$200 USD (standard IBM exam fee)
Available Languages:English
Passing Score:70%
Exam Duration:90 minutes
Certificate Validity Period:3 years
Recommended Training:IBM Tealeaf Official Documentation
IBM Education Courses
Exam Registration:IBM Certification Registration
Pearson VUE
Sample Questions: DOWNLOAD DEMO
Exam Way:Proctored online or at authorized Pearson VUE testing centers
Pre Condition:Basic knowledge of web analytics, customer experience concepts, and IBM Tealeaf navigation; no mandatory prerequisite exam
Official Syllabus URL:http://www-03.ibm.com/certify/tests/ovrC8010-474.shtml

IBM 000-474 Exam Syllabus Topics:

SectionWeightObjectives
IBM Tealeaf Fundamentals12%- Session list analysis
- Architecture overview
- Session search and replay
IBM Tealeaf Alerts10%- Top Mover alerts
- Event alerts
- Canister alerts
IBM Tealeaf Event Configuration28%- Event requirements analysis
- Session attributes and deployment
- Event conditions and types
IBM Tealeaf Dimensions12%- Report groups definition
- Recording options
- Dimension configuration
IBM Tealeaf Reports16%- Event reports
- Ratio reports
- Top Mover reports
IBM Tealeaf Scorecards and Dashboards16%- Deployment and access control
- Dashboard planning and configuration
- KPI and business process scorecards
IBM Tealeaf Privacy Rules6%- Data masking and protection
- Privacy fundamentals
- Privacy attribute configuration

Frequently Asked Questions About IBM Tealeaf Customer Experience Management V8.7, Business Analysis

The 000-474 exam is a core requirement for the IBM Certified Business Analyst certification at the Intermediate level. Earning this validates your skills for credentials like IBM Enterprise Marketing Management.

Candidates will face 60 - 100 questions and have 90 minutes to complete the exam. This means you need strict time management. We strongly recommend taking timed practice tests to ensure you can maintain a steady pace without rushing when under actual exam time pressure.

The official examination fee is $200 USD (standard IBM exam fee), and you must achieve a score of 70% to pass. Since retaking the test requires paying the full fee again, utilizing accurate practice materials for thorough self-assessment beforehand is crucial to protect your investment.

Candidate requirements include: Basic knowledge of web analytics, customer experience concepts, and IBM Tealeaf navigation; no mandatory prerequisite exam. Please verify all eligibility details on the official certification page before scheduling your appointment.

Registration is handled through official testing partners. The exam is delivered via Proctored online or at authorized Pearson VUE testing centers. You can sign up here:

The vendor suggests following official learning paths to build a foundational understanding:

Once you complete your training, use the 100 practice questions from Actual4Labs to refine your exam readiness.

Absolutely. A free PDF demo is available for you to evaluate the quality of our questions. Once purchased, you receive 365 days of free updates. If your access expires, you can renew it at a 50% discount to keep your materials current.

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The syllabus is divided into 7 main domains. Key areas include "IBM Tealeaf Dimensions" (12%), "IBM Tealeaf Reports" (16%), "IBM Tealeaf Fundamentals" (12%). For a comprehensive breakdown of all measured skills, please review the complete exam outline table provided above.

IBM Tealeaf Customer Experience Management V8.7, Business Analysis Sample Questions:

Question 1

An event modeler is tasked with validating an existing hit attribute to find the exact promotion code text ?2zZz99eE? The business team has reported that the report they had configured is not showing the usage of this promotion code but they can see from other systems that users are entering the promotion code onto the website and completing purchases.
The hit attribute is configured as follows:

Which setting should be changed?

A. Search In
B. Text Pattern
C. Encoding
D. Active


Question 2

When does session Indexing take place?

A. Before loading the Short Term Canister
B. Before loading in Replay
C. At Capture
D. Before loading in the Long Term Canister


Question 3

Where are active sessions stored?

A. Archive
B. Short Term Canister
C. Session Index
D. Long Term Canister


Question 4

A support team would like to understand how failed searches impact purchases on a site. The event modeler is tasked to create a new report that shows the number of all failed searches. The event modeler creates a new event to record failed searches. What should be used to track this event?

A. Every Occurrence
B. Last Occurrence
C. Last per Session
D. First per Session


Question 5

A travel company has created a business process scorecard for its Rewards points redemption process, which has five steps.
The scorecard works properly, but the program director wants the scorecard to only show results from the United States, as the program had not yet been launched in other countries. The analyst edited the scorecard to use the "Geography" report group and the "Registration: Country-USA" dimension, as follows: However, upon saving the edited process scorecard, three of the steps are now missing. What must the analyst modify?

A. Adjust the Grades to accommodate the report group.
B. Add the Geography report group to the events missing from the scorecard.
C. Create a new scorecard; do not edit an operational scorecard.
D. Change the Permissions for the scorecard.


Solutions:

Question 1
Answer: A
Question 2
Answer: D
Question 3
Answer: B
Question 4
Answer: A
Question 5
Answer: B

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