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ISEB Foundation Certificate in Business Analysis Sample Questions:

1. Which of the following would BEST be managed with the "keep satisfied" stakeholder management strategy?

A) Those with high power/influence and some interest in the project.
B) Those with some power/influence and some interest in the project.
C) Those with high power/influence and no interest in the project.
D) Those with some power/influence and high interest in the project.

2. When running workshops it is useful to have someone with a role that includes specific responsibility for keeping attendees focused on achieving the objective of the workshop. Which of the following terms describes this role?

A) The arbitrator.
B) The scribe.
C) The stakeholder.
D) The facilitator.

3. Which of the following diagrams helps the business analyst to document a range of issues that have been uncovered about a business situation?

A) The use case diagram.
B) The business activity model.
C) The rich picture.
D) The 'to be' process model.

4. Which of the following statements about business activity models (BAM) is correct?

A) A BAM flowcharts the sequence of business events.
B) A BAM will show who carries out business activities.
C) A BAM will be defined for each business perspective.
D) A BAM is a model of the organisation s processes.

5. The Internal Rate of Return has been calculated for an option in a Business Case. Which ONE of the following statements is true?

A) The Net Present Value is not known.
B) The Net Present Value is Zero.
C) The DCF Rate is not known.
D) The DCF Rate is Zero.

Solutions: