Delivery is instant: your JN0-1361 product is emailed within one minute of payment — download the attachment and start. If nothing arrives within 2 hours, check spam and contact support for an immediate resend. On failure: sit the corresponding JN0-1361 exam within 60 days of purchase, submit a scanned enrollment slip and the official Score Report PDF within 2 days after the exam, and the refund completes within 7 days. The policy covers the corresponding exam only; attempts within 3 days of purchase, exams never actually taken, free materials, and expired orders are excluded, and the candidate name must match the payer name. If you prefer, exchange your product for two free exam products of equal value and keep the update service on the original.