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Microsoft 074-338 Exam Syllabus Topics:
| Section | Objectives |
| Federation, Mobility, and External Access | - External access and mobility
- 1. Edge Server configuration
- 2. Mobile client connectivity
- Federation configuration
- 1. Federation with external organizations
- 2. Public IM connectivity (PIC)
|
| Voice, Video, and Conferencing | - Audio/Video and conferencing
- 1. Media quality and bandwidth management
- 2. A/V conferencing policies
- Enterprise Voice configuration
- 1. Voice routing and PSTN integration
- 2. Dial plans and normalization rules
|
| Installation, Configuration, and Deployment | - Initial deployment tasks
- 1. Lync Server setup and prerequisites
- 2. Topology publishing and validation
- Client and server configuration
- 1. Client configuration and sign-in issues
- 2. User provisioning and policies
|
| Lync Server 2013 Architecture and Core Components | - Infrastructure dependencies
- 1. Active Directory integration
- 2. DNS and certificate requirements
- Server roles and topology design
- 1. Front End, Edge, Director, Mediation roles
- 2. Topology Builder and deployment planning
|
| Monitoring, Troubleshooting, and Maintenance | - Monitoring tools and logs
- 1. Event logs and trace analysis
- 2. Lync monitoring reports
- Troubleshooting scenarios
- 1. Call quality and media failures
- 2. Sign-in and connectivity issues
|
Microsoft Lync 2013 Depth Support Engineer Sample Questions:
1. You support a Microsoft Lync Server 2013 environment that includes:
-a single Standard Edition server,
-a single consolidated Edge Server, and
-a single Forefront Threat Management Gateway 2010 server that is acting as an HTTP(s) reverse proxy.
Remote users report that the company logo isn't being displayed alongside the text in their Online Meeting invites.
You need to find out why the logo is not being retrieved.
Which two actions should you perform? (Each correct answer presents a part of the solution. Choose two.)
A) Using a test Client inside the corporate network, use an HTTP tracing tool to debug the traffic.
B) From the Lync Server Management Shell, execute the Get-CSMeetingConfiguration | FL Identity,l_ogoURL cmdlet.
C) From the Lync Server Management Shell, execute the Get-CSWebServiceConfiguration | FL Identity,LogoURL cmdlet.
D) Using the Lync Server 2013 Logging Tool, debug traffic on the Lync Server 2010 Edge Server.
E) Using a test client outside the corporate network, use an HTTP tracing tool to debug the traffic.
2. You are a member of the CsAdministrator group that supports the Microsoft Lync datacenter for your company. The datacenter consists of one pool that is running Microsoft Lync Server 2013. You deploy a managed response group. The agent participation policy is set to Formal and the routing method is set to Longest Idle. All agents have been logged in for more than four hours. On average, each agent responds to five calls per hour. One agent has not received any calls. All of the other agents have received calls. You need to ensure that all agents can receive calls through Response Groups. What should you do?
A) Enable Agent Anonymization.
B) Disable Agent Anonymization.
C) Turn on Enhanced Privacy mode.
D) Turn off Enhanced Privacy Mode.
3. You support a customer's Microsoft Lync Server 2013 environment.
Users regularly host online meetings in which participants use the MultiView video feature in Lync Server 2013.
All clients use the Lync 2013 client and are located in the headquarters site as well as a branch site. The network team reports high bandwidth utilization by Lync for these conferences. You need to find a potential cause of the high bandwidth use. Which cmdlet should you run from the Lync Server Management Shell?
A) Get-CsVoicePolicy
B) Get-CsClientPolicy
C) Get-CsMediaConfiguration
D) Get-CsConferencingPolicy
4. DRAG DROP You support Microsoft Lync clients and servers in your customer's company network. All computers are members of a single Active Directory Domain Services (AD DS) domain named contoso.local. The single front-end Microsoft Lync Server 2013 server is configured to support a session initiation protocol (SIP) domain named contoso.com. You configure Lync to support users from a new SIP domain named proseware.net. The users of the new SIP domain report that the Lync client is able to connect to the Lync server only after manual configuration. Users of the Contoso.com SIP domain are able to connect to Lync server automatically, both internally and externally. You need to restore the internal and external automatic discovery features for the users of the proseware.net SIP domain. Which fully qualified domain name (FQDN) should you add to the subject alternative name (SAN) in each certificate request? (To answer, drag the appropriate FQDN to the correct certificate request. Each FQDN may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.)

5. You deploy Microsoft Lync Server 2013 Enterprise Edition and create a pool named Lync2013pool.Contoso.local. You configure the Lync admin URL to be admin.contoso.local. The Front End and Back End roles are installed on servers named FE2013 and BE2013. You create the following DNS records: _Sipinternaltls._tcp.contoso.local SRV priority 0, weight 0, port 5061, lync2013pool.contoso.localDialin A 192.168.10.10FE2013 A 192.168.10.10BE2013 A 192.168.10.11 You attempt to open the Lync Server Control Panel and you receive an error message. You need to be able to open the Lync Server Control Panel. Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)
A) Create the following DNS A record:Meet.contoso.local A 192.168.10.10
B) Create the following DNS SRV record: _sipinternal._tcp.contoso.local SRV priority 0, weight 0, port 5061 lync2013pool.contoso.local
C) Create the following DNS A record: admin.contoso.localA 192.168.10.10
D) Create the following DNS A record: lync2013pool.contoso.local A 192.168.10.10
E) Create the following DNS A record: lyncdiscoverinternal.contoso.localA 192.168.10.10
Solutions:
Question # 1 Answer: B,E | Question # 2 Answer: D | Question # 3 Answer: D | Question # 4 Answer: Only visible for members | Question # 5 Answer: C,D |