920-158 exam dumps

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  • Exam Code: 920-158
  • Exam Name: Ncds-callpilot4.0 system administrator exam
  • No. of Questions: 62 Questions and Answers
  • Updated: Aug 31, 2026

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Nortel 920-158 Exam Overview:

Certification Vendor:Nortel Networks
Exam Name:NCDS CallPilot 4.0 System Administrator Exam
Exam Number:920-158
Available Languages:English
Related Certifications:Nortel NCDS
Sample Questions: DOWNLOAD DEMO
Exam Way:Proctored exam (historically delivered via testing centers or authorized platforms)
Pre Condition:Recommended experience with Nortel communication systems and basic telephony concepts

Nortel 920-158 Exam Syllabus Topics:

SectionObjectives
Maintenance and Troubleshooting- System monitoring
  • 1. Performance monitoring tools
    • 2. Log analysis
      - Fault resolution
      • 1. Backup and recovery procedures
        • 2. Common system issues
          CallPilot Features- Voice messaging services
          • 1. Message storage and retrieval
            • 2. Notification and delivery options
              - Auto attendant and call routing
              • 1. Menu design and call flows
                • 2. Dialing and routing rules
                  System Administration- User and mailbox management
                  • 1. Permissions and class-of-service settings
                    • 2. Creating and modifying mailboxes
                      - System configuration
                      • 1. System parameters setup
                        • 2. Voice messaging configuration
                          CallPilot System Architecture- System components and architecture overview
                          • 1. Server roles and CallPilot services
                            • 2. Integration with Nortel telephony systems

                              Everything You Need to Know: Nortel 920-158 Exam

                              The 920-158 exam is a core requirement for the Nortel Certified Design Specialist (NCDS) - CallPilot 4.0 certification at the Professional level. Earning this validates your skills for credentials like Nortel NCDS.

                              Candidate requirements include: Recommended experience with Nortel communication systems and basic telephony concepts. Please verify all eligibility details on the official vendor website before scheduling your appointment.

                              Registration is handled through official testing partners. The exam is delivered via Proctored exam (historically delivered via testing centers or authorized platforms). You can sign up here:

                              The vendor suggests following official learning paths to build a foundational understanding:

                              Once you complete your training, use the 62 practice questions from Actual4Labs to refine your exam readiness.

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                              The syllabus is divided into 4 main domains. Key areas include "Maintenance and Troubleshooting", "CallPilot Features", "CallPilot System Architecture". For a comprehensive breakdown of all measured skills, please review the complete exam outline table provided above.

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