The 920-178 exam is a core requirement for the Nortel Other Certification certification at the Professional level. Earning this validates your skills for credentials like Nortel Contact Center Rls. 7.0 Administration & Scripting (920-177), Nortel Contact Center Manager Rls. 7.0 Install and Config (920-174), Nortel Contact Center Multimedia Rls. 7.0 Implementation (920-176), Nortel Contact Center Rls. 7.0 Technical Support (920-173).

Candidate requirements include: Recommended experience with Nortel Contact Center solutions and related Communication Server 1000 systems.. Please verify all eligibility details on the official vendor website before scheduling your appointment.

Registration is handled through official testing partners. The exam is delivered via Typically computer-based testing (CBT) at authorized testing centers or proctored online delivery depending on region.. You can sign up here:

• General Nortel Certification Information (historical reference)

The vendor suggests following official learning paths to build a foundational understanding:

• Nortel Contact Center training programs (archived vendor training partners)

Once you complete your training, use the 100 practice questions from Actual4Labs to refine your exam readiness.

Absolutely. A free PDF demo is available for you to evaluate the quality of our questions. Once purchased, you receive 365 days of free updates. If your access expires, you can renew it at a 50% discount to keep your materials current.

Your 920-178 practice materials are delivered instantly. You can download them right away, and a copy will be sent to your email within one minute (contact support if not received in 2 hours). You can install the software on an unlimited number of computers. We also offer a 100% Money Back Guarantee: if you fail the corresponding exam within 60 days of purchase, you can claim a full refund. To apply, submit your enrollment slip and official Score Report PDF within 2 days after taking the test (processing takes up to 7 days). Note: failures within 3 days of purchase, downloaded but unattempted exams, free materials, and expired orders are excluded. The payer's name must match the candidate's name. Alternatively, you can exchange your order for two free exams of equal value and keep the original product's updates.

The syllabus is divided into 4 main domains. Key areas include "Contact Center Sales Engineering Fundamentals", "Solution Design for Contact Center", "Contact Center Applications". For a comprehensive breakdown of all measured skills, please review the complete exam outline table provided above.