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This exam has been stopped to register, new exam code replace: 1z0-1037-20
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Short on prep time? Actual4Labs provides actual Oracle Knowledge Management Cloud 2019 Implementation Essentials practice questions to help you conquer the 1Z0-1037. Updated for 2026, our material ensures you study smarter, not harder.
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle Knowledge Management Cloud 2019 Implementation Essentials |
| Exam Number: | 1Z0-1037 |
| Exam Price: | USD 245 (may vary by region) |
| Related Certifications: | Oracle Service Cloud Oracle CX Cloud |
| Available Languages: | English |
| Exam Format: | Multiple Choice, Multiple Response |
| Real Exam Qty: | 55-75 |
| Exam Duration: | 120 minutes |
| Certificate Validity Period: | 18 months |
| Recommended Training: | Oracle University Training |
| Exam Registration: | Oracle Certification Registration |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Proctored exam delivered online or at authorized test centers |
| Pre Condition: | No formal prerequisites recommended, but familiarity with Oracle Service Cloud and knowledge management concepts is advised. |
| Official Syllabus URL: | https://education.oracle.com/ |
| Section | Objectives |
|---|---|
| Topic 1: Reporting and Analytics | - Performance and adoption metrics - Knowledge usage reporting |
| Topic 2: Knowledge Content Management | - Creating and managing knowledge articles - Content lifecycle and publishing workflows |
| Topic 3: Search and Knowledge Access | - Search configuration and tuning - User experience and knowledge delivery |
| Topic 4: Configuration and Setup | - User roles and permissions setup - Initial system configuration |
| Topic 5: Oracle Knowledge Management Cloud Overview | - Core concepts of Knowledge Management Cloud - Business value and use cases |
| Topic 6: Administration and Security | - System administration tasks - Access control and security model |
The 1Z0-1037 exam is a core requirement for the Oracle Knowledge Management Cloud 2019 Implementation Essentials certification at the Professional level. Earning this validates your skills for credentials like Oracle Service Cloud, Oracle CX Cloud.
Candidates will face 55-75 questions and have 120 minutes to complete the exam. This means you need strict time management. We strongly recommend taking timed practice tests to ensure you can maintain a steady pace without rushing when under actual exam time pressure.
Candidate requirements include: No formal prerequisites recommended, but familiarity with Oracle Service Cloud and knowledge management concepts is advised.. Please verify all eligibility details on the official certification page before scheduling your appointment.
Registration is handled through official testing partners. The exam is delivered via Proctored exam delivered online or at authorized test centers. You can sign up here:
The vendor suggests following official learning paths to build a foundational understanding:
Once you complete your training, use the 72 practice questions from Actual4Labs to refine your exam readiness.
Absolutely. A free PDF demo is available for you to evaluate the quality of our questions. Once purchased, you receive 365 days of free updates. If your access expires, you can renew it at a 50% discount to keep your materials current.
Your 1Z0-1037 practice materials are delivered instantly. You can download them right away, and a copy will be sent to your email within one minute (contact support if not received in 2 hours). You can install the software on an unlimited number of computers. We also offer a 100% Money Back Guarantee: if you fail the corresponding exam within 60 days of purchase, you can claim a full refund. To apply, submit your enrollment slip and official Score Report PDF within 2 days after taking the test (processing takes up to 7 days). Note: failures within 3 days of purchase, downloaded but unattempted exams, free materials, and expired orders are excluded. The payer's name must match the candidate's name. Alternatively, you can exchange your order for two free exams of equal value and keep the original product's updates.
The syllabus is divided into 6 main domains. Key areas include "Knowledge Content Management", "Configuration and Setup", "Oracle Knowledge Management Cloud Overview". For a comprehensive breakdown of all measured skills, please review the complete exam outline table provided above.
Question 1
Contact X is assigned to a Platinum SLA, which allows the contact to create a total of 250 incidents in a month.
Your client wants to reduce the number of incidents to 100.
Which action should you perform?
A. Rename the Platinum SLA, change the total incident value to 100, and save it.
B. In the Platinum SLA modify the total incident count to 100 and save it.
C. Delete the Platinum SLA and save the record, create a new SLA with a different name, and assign a total incident count of 100.
D. Activate the default SLA which has a default incident count of 100 by deleting the Platinum SLA.
Question 2
You enter a word in the Manage Search Query tool field "Tune a Question" that Knowledge Advanced does not recognize.
Which statement is true?
A. You must check if alternative synonyms exist.
B. You must correct the spelling manually.
C. The tuning process automatically corrects it.
D. Knowledge Advanced does not accept words that are not in the dictionary.
Question 3
Which action can be performed on published reports?
A. activate run-time selectable filters
B. add page breaks
C. modify report permissions
D. enable drill-down links for report levels
Question 4
Which two statements are true about replacement tokens? (Choose two.)
A. They enable management of standardized content from a single resource.
B. They enable re-use of existing content of any data type in variables.
C. They enable re-use of content in a standardized form.
D. They enable creation and storage of complex content consisting of integrated text and images multiple times.
Question 5
Which three statements are true about processing options in Web Services? (Choose three.)
A. FetchAllNames = true indicates the server that it should fetch all Names but does not fetch IDs.
B. SuppressExternalEvents = true and SuppressExternalRules = true indicates to the server that External Event and Business Rules should execute on operation completion.
C. SuppressExternalEvents and SuppressExternalRules properties can be defined only for Create, Update, and Destroy Processing Options.
D. SuppressExternalEvents = true and SuppressExternalRules = true indicates to the server that External Event and Business Rules should not be triggered.
E. SuppressExternalEvents and SuppressRules properties can also be defined for GetProcessingOptions.
F. FetchAllNames proprerty of GetProcessingOptions indicates to the server that all NameID Types should include both Name and ID.
Solutions:
| Question 1 Answer: B | Question 2 Answer: B | Question 3 Answer: A | Question 4 Answer: A,C | Question 5 Answer: D,E,F |
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