Over 53586+ Satisfied Customers
$89.98
57%OFF
(Include: PDF + Desktop Test Engine + Online Test Engine)
Instant Download: Upon successful payment, Our systems will automatically send the product you have purchased to your mailbox by email. (If not received within 12 hours, please contact us. Note: don't forget to check your spam.)
Download DemoCustom purchase
Actual4Labs has an unprecedented 99.6% first time pass rate among our customers. We're so confident of our products that we provide no hassle product exchange.
Preparing for the 1Z0-993 exam requires the right resources, and Actual4Labs delivers precisely that. With 76 accurate questions, you can simulate the Oracle Engagement Cloud 2018 Implementation Essentials testing environment and build confidence for 2026.
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle Engagement Cloud 2018 Implementation Essentials |
| Exam Number: | 1Z0-993 |
| Real Exam Qty: | 76 |
| Available Languages: | English |
| Certificate Validity Period: | 18 months |
| Exam Format: | Multiple Select, Multiple Choice |
| Exam Duration: | 120 minutes |
| Exam Price: | $245 USD |
| Passing Score: | 65% |
| Recommended Training: | Oracle University Training |
| Exam Registration: | Pearson VUE Registration Oracle Education |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or onsite at Pearson VUE test centers |
| Pre Condition: | No formal prerequisites recommended; basic CRM and Oracle Cloud knowledge is beneficial |
| Official Syllabus URL: | https://education.oracle.com/pls/web_prod-plq-dad/db_pages.getpage?page_id=5001&get_params=p_exam_id:1Z0-993 |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Entitlements and Service Level Agreements | 15% | - Entitlement concepts and coverage - Standard and default coverage setup - Milestone management |
| Topic 2: Analytics & Reporting | 15% | - Modify and configure reports - Infolets, subject areas and queries |
| Topic 3: Engagement Cloud Architecture & Customization | 20% | - Functional Setup Manager (FSM) - Security model and roles - Customization tools and options - DCS architecture and components |
| Topic 4: Feature Enablement & Configuration | 5% | - Desktop and interface configuration - Enable Engagement Cloud features |
| Topic 5: Knowledge Management | 10% | - KM enablement and configuration - KM security and categories |
| Topic 6: Integration & Data Management | 15% | - CTI and email integration - Integration architecture - File-based import and export |
| Topic 7: Service Request Management | 20% | - Configure service request categories - Service catalog and assignment rules - Set up SR creation and handling - SR processing and search |
The 1Z0-993 exam is a core requirement for the Oracle Engagement Cloud 2018 Certified Implementation Specialist certification at the Specialist level.
Candidates will face 76 questions and have 120 minutes to complete the exam. This means you need strict time management. We strongly recommend taking timed practice tests to ensure you can maintain a steady pace without rushing when under actual exam time pressure.
The official examination fee is $245 USD, and you must achieve a score of 65% to pass. Since retaking the test requires paying the full fee again, utilizing accurate practice materials for thorough self-assessment beforehand is crucial to protect your investment.
Candidate requirements include: No formal prerequisites recommended; basic CRM and Oracle Cloud knowledge is beneficial. Please verify all eligibility details on the official certification page before scheduling your appointment.
Registration is handled through official testing partners. The exam is delivered via Online proctored or onsite at Pearson VUE test centers. You can sign up here:
The vendor suggests following official learning paths to build a foundational understanding:
Once you complete your training, use the 76 practice questions from Actual4Labs to refine your exam readiness.
Absolutely. A free PDF demo is available for you to evaluate the quality of our questions. Once purchased, you receive 365 days of free updates. If your access expires, you can renew it at a 50% discount to keep your materials current.
Your 1Z0-993 practice materials are delivered instantly. You can download them right away, and a copy will be sent to your email within one minute (contact support if not received in 2 hours). You can install the software on an unlimited number of computers. We also offer a 100% Money Back Guarantee: if you fail the corresponding exam within 60 days of purchase, you can claim a full refund. To apply, submit your enrollment slip and official Score Report PDF within 2 days after taking the test (processing takes up to 7 days). Note: failures within 3 days of purchase, downloaded but unattempted exams, free materials, and expired orders are excluded. The payer's name must match the candidate's name. Alternatively, you can exchange your order for two free exams of equal value and keep the original product's updates.
The syllabus is divided into 7 main domains. Key areas include "Knowledge Management" (10%), "Analytics & Reporting" (15%), "Service Request Management" (20%). For a comprehensive breakdown of all measured skills, please review the complete exam outline table provided above.
Question 1
You are at the beginning of an Engagement Cloud implementation project and your team is not able to find some of the email setup tasks.
Which is the main reason for this issue?
A. The environment was not provisioned correctly and the service module is missing.
B. There are no specific e-mail tasks available.
C. The team members have not established the e-mail feature on the Offerings page.
D. The team members don't have the Email Administrator Role provisioned.
Question 2
Your customer has warned you that non-English speakers are going to get access to articles but all your articles are written in English.
Which option allows the customer to address the problem, so that all users can get articles in their native language?
A. Modify the original base locales of the articles to match the target language.
B. Enable new locales for the languages to be used and provision designated users to translate the articles.
C. Deploy the Auto-Translate option on existing articles and turn on the "auto-Translate new articles" feature.
D. Diagnose the usage of the articles to eliminate all nonused documents to avoid unnecessary translations.
Question 3
You want to configure the workflow for the standard Service Request (SR) object. Which four actions can you do?
A. You must make the changes using the Page Composer tool.
B. You can generate tasks for the SR object from the workflow.
C. You can define the workflow to run when certain fields of the SR object are changed.
D. You will be required to code any new workflow actions in Groovy.
E. You can modify the workflow to update field values within the SR object.
F. You can send an e-mail notification to specified recipients.
Question 4
Milestones are not getting applied to service requests in the customer environment.
Identify three causes.
A. No default coverages are set up.
B. The scheduled process has not been set up.
C. The Starts When criteria of the milestones is not True.
D. Entitlement rules are not valid for the service request.
Question 5
To create a service request, you log in to Engagement Cloud, navigate to service > Service Request and then click "Create Service Request".
Which set of field must be completed to save the service request (assume as-delivered field properties have not been changed)?
A. Title, Status, Problem Description
B. Title
C. Title, Status
D. Title, Category, Severity, Status
E. Title, Category, Severity
Solutions:
| Question 1 Answer: C | Question 2 Answer: B | Question 3 Answer: B,C,E,F | Question 4 Answer: A,B,C | Question 5 Answer: D |
1310 Customer ReviewsCustomers Feedback (* Some similar or old comments have been hidden.)However, some answers of 1Z0-993 are perfect dump.
Bernie
The coverage ratio is about 98%.
Suzanne
The exam dumps from Actual4Labs helped me to score breakthrough results in 1Z0-993 exams. I couldn't clear my exams without Actual4Labs exam practice questions & answers. Thanks!
Cleveland
I passed the exam under the guidence of this excellent 1Z0-993 practice braindumps today! I am happy to share this good news with you!
Althea
But yours are really the latest 1Z0-993 real questions.
Joyce
I suggest it to all students who want to excel their scores in exam.
Honey
When I began with my 1Z0-993 and 1Z0-993 exams, I knew, I would pass both the two exams, because your 1Z0-993 and 1Z0-993 exams materials cover almost all the real exam questions and answers.
Breenda
Cool to pass the 1Z0-993 exam just in one go! Guys, you can relay on the 1Z0-993 exam questions. And i have only studied for it at my spare time. You may do a better job if you study more. Good luck!
August
Your Oracle Engagement Cloud 2018 Implementation Essentials dumps are still valid.
Lester
Very good 1Z0-993 dump. Do not hesitate, try it. I just passed my exam.
Kerr
1Z0-993 dump did my dream come true in a short time. The thing which appeared to be out of the way, Actual4Labs made it comfortably accessible. I remain courteously obliged to Actual4Labs.
Lillian
I have to point out this 1Z0-993 exam dump is valid and helpful. I passed the exam with it. I guess i just had the best luck to choose it!
Natalie
Overall Passed with 98% marks
High Accuracy
Lewis
Definitely I passed this 1Z0-993 exam.
Meredith
Got my 1Z0-993 exam questions super simple and passed the 1Z0-993 exam easily. Guys, you are great! I will make purchase for another testing try right now!
Cecil
My friends highly recommend Actual4Labs exam materials for my 1Z0-993 exams. I used and it is really great. Thanks!!!
Boyce
I passed 1Z0-993 exam with score 91% today.
Ferdinand
Something unbelieveable! The dump is totally same with the 1Z0-993 real test. Pass 1Z0-993 exam easily. Thanks.
Upton
Thanks for providing the best 1Z0-993 test material to help me pass!
Kerwin
I turned to the Actual4Labs real exam dumps to make up my shortage of time and lack of interest in studying lengthy books. Actual4Labs 1Z0-993 pdf and testing engine
Tobias
After Payment, our system will send you the products you purchase in mailbox in a minute after payment. If not received within 2 hours, please contact us.
Free update is available within 365 days after your purchase. After 365 days, you will get 50% discounts for updating.
Full refund if you fail the corresponding exam in 60 days after purchasing. And Free get any another product.
We respect customer privacy. We use McAfee's security service to provide you with utmost security for your personal information & peace of mind.
0
0
0
0
If you have any question please leave me your email address, we will reply and send email to you in 12 hours.
Our Working Time: ( GMT 0:00-15:00 )
From Monday to Saturday
