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The ITIL-SOA certification exam is designed for IT professionals who are involved in service management, service level management, service design, and service strategy. It is also suitable for project managers, IT consultants, and business analysts who want to implement ITIL-SOA processes in their organizations. ITIL-SOA-JPN exam is an excellent opportunity for individuals to enhance their skills and knowledge in IT service management.
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The ITIL-SOA exam covers a wide range of topics, including service portfolio management, service level management, demand management, and supplier management. It also covers topics related to financial management for IT services, such as budgeting, accounting, and charging. ITIL-SOA-JPN exam is designed to test the candidate's understanding of these topics and their ability to apply them in real-world scenarios.
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| Section | Objectives |
|---|---|
| Service Offerings and Agreements Core Concepts | - Service Catalogue Management - Service Level Management - Service Portfolio Management - Financial Management for IT Services - Demand Management |
| Service Lifecycle Integration | - Service value delivery and governance alignment - Integration with other ITIL lifecycle stages |
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