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Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions:

1. A consultant is facilitating their first requirements gathering session with an energy company in the initial stages of an Energy and Utilities Cloud project and is trying to get clarify on business requirements. The decision will impact numerous contractor organizations that employ the technicians, so the solution should ensure work is distributed fairly and consistently.
Which two approaches can the consultant take to achieve a consensus while building trust?

A) Demonstrate expertise right away to achieve the fastest stakeholder agreement
B) Ask probing questions to understand and document the needs of all stakeholders.
C) Focus primarily on the contractor organization's concerns.
D) Propose compromises between stakeholders that could result in collective positive outcomes.

2. What can an administrator use to go through the post-installation steps before the Energy and Utilities Claud solution can be used?

A) The solution is ready to be used without any post-installation steps.
B) The Energy and Utilities Cloud online documentation outlines a series of Apex queries to run that will automate the post-installation steps.
C) The Vilocity Installation Assistant guides users thraugh all the steps required to complete installation.
D) Salesforce support will perform all steps required when the Energy and Utilities Cloud package is installed or upgraded.

3. Energy and utility organizations are going through digital transformations that place a greater focus on customers and employees Which three changes are disrupting the energy and utilities market?

A) Regulatory and technology changes
B) Customer expectations and values
C) Capitalization of the cloud
D) Removing the complexity from the business
E) Digital first and work-from anywhere in real time

4. Which two items are necessary before starting a data mapping exercise from the billing system to Energy and Utilities Cloud?
Choose 2 answers

A) Technical connection details for the billing system
B) Project team roles and responsibilities
C) A high-level object map of the entities and fields used by the billing system
D) Understanding of the Energy and Utilities customer data model
E) A decision on the tool or technology that will be used for migrating the data (ETL)

5. An energy and utility company relies on a third-party pricing application for multi-site quotes. The utility company wants Salesforce to manage the multi-site quotation process and continue to use the third-party pricing application.
How can the utility company meet these requests using Energy and Utilities Cloud?

A) Duplicate the third-party pricing application prices into the Salesforce Price list.
B) Use the external pricing feature to send and receive pricing requests from an external pricing engine.
C) Only CPQ pricing is available; requesting pricing for a master Quote or Order from an external source is not available,
D) Install the "Third Party Pricing Application" DataPack from the Process Library.

Solutions: