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Salesforce B2B-Commerce-Administrator (Salesforce Accredited B2B Commerce Administrator) Exam is designed for professionals who specialize in the management and administration of Salesforce’s B2B Commerce platform. B2B-Commerce-Administrator exam measures a candidate’s knowledge and skills in configuring and managing B2B Commerce functionalities, such as product catalogs, price lists, and customer groups. It also evaluates a candidate’s capability to implement and maintain B2B Commerce solutions that align with the best practices and industry standards.
A brief introduction to the course
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Salesforce B2B-Commerce-Administrator certification is ideal for individuals who are responsible for managing and implementing B2B Commerce solutions in their organizations. Salesforce Accredited B2B Commerce Administrator certification is particularly relevant for sales and marketing professionals who are looking to improve their knowledge of B2B Commerce and to enhance their career prospects. Salesforce Accredited B2B Commerce Administrator certification is also relevant for individuals who are responsible for managing customer service and support teams.
Reference: https://trailheadacademy.salesforce.com/certificate/exam-b2b-commerce-admin-ap---AP-201
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To prepare for the Salesforce B2B-Commerce-Administrator exam, candidates should have hands-on experience in managing B2B commerce operations using Salesforce Commerce Cloud. They should also have a good understanding of Salesforce administration and customer experience management. There are many resources available online to help candidates prepare for the exam, including study guides, practice exams, and online courses.
Salesforce B2B-Commerce-Administrator Exam Syllabus Topics:
| Section | Weight | Objectives |
| Topic 1: Buyer Management and Pricing | 20% | - Entitlements and permissions
- Price books and negotiated pricing
- Buyer groups and accounts
|
| Topic 2: Checkout and Orders | 20% | - Payment, shipping and tax setup
- Order management and processing
- Checkout flow customization
|
| Topic 3: Administration and Monitoring | 10% | - Analytics and reporting
- Diagnostics and troubleshooting
- Permissions and access control
|
| Topic 4: Store Configuration | 25% | - Themes, navigation and layout
- Experience Builder setup
- Search and navigation configuration
|
| Topic 5: Salesforce B2B Commerce App | 20% | - App architecture and capabilities
- Business value delivery
- Low-code configuration options
|
| Topic 6: Storefront Deployment | 20% | - Deployment lifecycle
- Deployment models and options
- Storefront setup and configuration
|
| Topic 7: Product Organization and Administration | 15% | - Category management
- Product variations and attributes
- Product import and translation
|
| Topic 8: Salesforce B2B Commerce Basics | 15% | - Core concepts and value proposition
- Key features and use cases
- Positioning within Salesforce ecosystem
|