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Earning the Splunk IT Service Intelligence Certified Admin certification can provide a number of benefits to IT professionals. It can help to validate their expertise in managing and administering ITSI, which can lead to increased job opportunities and higher salaries. Splunk IT Service Intelligence Certified Admin certification can also provide a sense of personal and professional accomplishment, while demonstrating a commitment to ongoing learning and development in the field of IT.
The SPLK-3002 exam is ideal for individuals who have experience in IT service management and want to enhance their skills in using Splunk ITSI. Splunk IT Service Intelligence Certified Admin certification helps IT professionals demonstrate their expertise in using ITSI to monitor, analyze, and troubleshoot IT services. It covers topics such as configuring ITSI entities, creating service level agreements (SLAs), setting up Glass Tables, and using machine learning to detect anomalies in IT services.
A brief introduction to the course
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To become a certified Splunk IT Service Intelligence administrator, candidates must pass the SPLK-3002 exam. SPLK-3002 exam is a timed, proctored exam that consists of 60 multiple-choice questions. Candidates are given 90 minutes to complete the exam, and a passing score of 70% or higher is required to earn certification. SPLK-3002 exam can be taken online or at a Pearson VUE testing center.
Reference: https://www.splunk.com/en_us/training/certification-track/splunk-itsi-certified-admin.html
Splunk SPLK-3002 exam is designed to test the proficiency of IT professionals in using Splunk IT Service Intelligence (ITSI) for the administration of IT services. SPLK-3002 exam is ideal for IT administrators, managers, and analysts who are responsible for monitoring and analyzing IT service performance, incidents, and events. The SPLK-3002 exam is a certification exam that assesses the skills and knowledge of candidates in using Splunk ITSI to gain insights into IT service performance, and to ensure that IT services are running smoothly and efficiently.
Concise contents
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Splunk SPLK-3002 Exam Syllabus Topics:
| Section | Weight | Objectives |
| Topic 1: Correlation and Multi-KPI Searches | 5% | - Manage notable event storage
- Create multi-KPI alerts
- Define correlation searches
|
| Topic 2: Services and KPIs | 15% | - Use entities in KPI searches
- Define services and KPIs
- Manage service dependencies
- Configure KPI thresholds and alerts
|
| Topic 3: Aggregation Policies | 5% | - Use smart mode aggregation
- Create aggregation policies
|
| Topic 4: Deep Dives | 10% | - Describe deep dive concepts
- Use default deep dives
- Create and customize deep dives
|
| Topic 5: Glass Tables | 5% | - Describe glass tables
- Design glass tables
- Use glass tables
- Configure glass tables
|
| Topic 6: Introducing ITSI | 5% | - Examine the ITSI user interface
- Describe reasons for using ITSI
- Identify what ITSI does
|
| Topic 7: Access Control and Security | 5% | - Configure user roles and permissions
- Create service-level teams
|
| Topic 8: Anomaly Detection | 5% | - Enable anomaly detection
- Work with anomaly events
|
| Topic 9: ITSI Architecture and Deployment | 10% | - Describe ITSI architecture
- Plan and design deployment
- Manage ITSI modules
|
| Topic 10: Troubleshooting ITSI | 10% | - Monitor ITSI performance
- Diagnose common issues
- Resolve configuration and operational problems
|
| Topic 11: Event Analytics | 5% | - Configure and use Event Analytics
- Describe Event Analytics features
|
| Topic 12: Managing Notable Events | 10% | - Customize notable event views
- Describe multi-KPI alerts
- Work with notable events
- Define key notable events terms and relationships
- Describe notable events workflow
|