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Avaya 3316X Exam is a certification exam that tests the skills and knowledge required to implement contact recording and quality monitoring solutions using Avaya technologies. 3316X exam is designed for individuals who work in the contact center industry, especially those responsible for managing and maintaining Avaya contact center solutions.

Our Avaya Contact Recording and Avaya Quality Monitoring Implementation and Maintenance Exam study question has high quality. So there is all effective and central practice for you to prepare for your test. With our professional ability, we can accord to the necessary testing points to edit 3316X exam questions. It points to the exam heart to solve your difficulty. With a minimum number of questions and answers of 3316X test guide to the most important message, to make every user can easily efficient learning, not to increase their extra burden, finally to let the 3316X exam questions help users quickly to pass the exam.

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Topics of Avaya 3316X: Avaya IX™ Workforce Engagement R15 Implementation and Maintenance Exam

Candidates must know the exam topics before they start preparation. Because it will really help them to hit the core. Our Avaya Aura Maintenance 3316x exam dumps will include the following topics: 1. Dialing Plans

• Describe the steps required to Configure, Generate, Upload, Import and Export Corporate Directory reports.
• Identify the attributes of the Zone Based Dialing.
• Identify the components that comprise an ESN network.
• Enable and configure H.323 and SIP Gateway properties on the Call Server.
• Given a customer's dialing plan, determine the parameters for programming a coordinated dialing plan.
• Identify the prompts and responses required to provision network signaling.
• Describe the basic functionality of commonly- used user interfaces.
• Distinguish between types of dialing plans.
• Identify the required network signaling types in a network configuration.
• Given a description of a networking issue, determine what action should be taken to resolve the issue.
• Given a customer's dialing plan, determine the parameter to be used for the NARS access code.
• Compare TDM and IP network voice topologies with respect to components, protocols, and functionalities.
• Configure the Call Server Database to support the Zone Based Dialing.
• Identify the Communication Server 1000 Rls. 7.x hardware and software architecture.
• Perform basic administration using the appropriate administrative/maintenance overlay (LD) and procedures.
• Describe the Lists Feature provided with the EM Phones Tool and use the feature to add, delete and import lists.
• Given programming output, verify that the coordinated dialing plan is properly provisioned. 3. Administration and Maintenance
• Configure IP telephone in Zone Based Dialing.
• Configure the Call Server Database to support ESA.
• Determine the appropriate procedures to communicate with the system using the CLI or - Element Manager via System Manager/UCM.
• Given customer requirements, determine techniques, features and services that restrict user access to system resources.
• Develop a dialing plan that meets customer needs, dialing preferences, configuration management, and regional requirements.
• Define the minimum parameters of the main components of a dialing plan: ESN data block, routing, and digit manipulation.
• Identify, isolate, and correct IP Peer Networking issues. 2. Networking
• Identify the key components of the IP Peer network.
• Identify the prompts and responses required to provision Automatic On- Net to Off- Net Overflow.
• Prepare the System for IP Peer Networking.
• Validate that the system programming meets the customer requirements.
• Given a network diagram and dialing plan, determine the location codes to be used in the network.
• Describe the Subscriber Manager Database synchronization mechanisms.
• Program routes and trunks using Element Manager or the CLI, and print the appropriate reports to verify the programming.
• Given a customer's dialing plan and routes, determine the parameters that will satisfy the route.
• Determine the appropriate procedures to add, move, change, or delete telephones or consoles using the CLI and review printouts if applicable, to verify programming.
• Given a BARS database output, determine the correctness of the programming to process a call.

Reference: https://www.avaya-learning.com/lms/#/training/catalog/offering/22211

How to book the Avaya 3316X: Avaya IX™ Workforce Engagement R15 Implementation and Maintenance Exam

These are following steps for registering for the 3316x exam.

• Step 1: Visit to 3316x Exam Registration
• Step 2: Sign up/Login to Pearson VUE account
• Step 3: Search for 3316x Certifications Exam
• Step 4: Select date, time and confirm with a payment method

Concise contents

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Avaya 3316X Exam Syllabus Topics: