MB-220 exam dumps

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  • Exam Code: MB-220
  • Exam Name: Microsoft Dynamics 365 Marketing Functional Consultant
  • No. of Questions: 250 Questions and Answers
  • Updated: Oct 03, 2026

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Microsoft MB-220 exam is designed for individuals who want to become certified as a Microsoft Dynamics 365 Marketing Functional Consultant. MB-220 exam measures the candidate's ability to configure Dynamics 365 Marketing, including creating and managing marketing campaigns, analyzing customer interactions, and automating marketing processes.

Microsoft Dynamics 365 Marketing Functional Consultant (MB-220) is a certification exam designed for professionals who are responsible for marketing operations, including campaign planning, marketing automation, lead management, and analytics. MB-220 exam covers a wide range of topics related to marketing operations that are essential for a marketing functional consultant to be proficient in. Passing MB-220 exam demonstrates an individual's understanding of marketing workflows, customer journeys, segmentation, and analytics.

Reference: https://www.microsoft.com/en-us/learning/exam-mb-220.aspx

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MB-220 is a challenging exam that requires a comprehensive understanding of Microsoft Dynamics 365 Marketing. MB-220 exam measures candidates' knowledge and proficiency in various areas, such as customer journey creation, lead management, event management, social media management, and marketing analytics. It is an ideal certification for professionals who wish to demonstrate their expertise in marketing automation and customer engagement.

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Microsoft MB-220 Exam Syllabus Topics:

SectionWeightObjectives
Analyze Insights and Manage Events10-15%- Review marketing insights and analytics
- Create and manage marketing events
- Set up event registration and sessions
- Manage event webinars and waitlists
Set up Marketing Forms and Pages15-20%- Create and publish marketing pages
- Configure form and page elements
- Implement progressive profiling
- Create and publish marketing forms
Create and Manage Marketing Emails15-20%- Preview, test, and validate emails
- Implement email Personalization and dynamic content
- Configure email settings and delivery
- Design and create marketing emails
Create and Manage Customer Journeys15-20%- Analyze journey performance
- Configure journey tiles and triggers
- Design and create customer journeys
- Set up branching and conditions
Manage Segments and Target Audiences10-15%- Create and manage static segments
- Use segment insights
- Create and manage dynamic segments
- Build segment queries and filters
Manage Marketing Customers and Contacts10-15%- Manage contact lifecycle and preferences
- Create and manage companies
- Create and manage contacts
- Import and deduplicate contacts
Configure Microsoft Dynamics 365 Marketing15-20%- Configure marketing settings and org units
- Set up marketing configurations
- Manage marketing users and teams
- Configure marketing resources and assets
Manage Leads and Scoring10-15%- Automate lead qualification and distribution
- Implement lead scoring rules
- Create and configure lead scoring models
- Manage lead lifecycle stages

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