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SAP C_WME Exam Syllabus Topics:
| Section | Objectives |
| Topic 1: Digital Adoption Fundamentals | - Digital Transformation & Adoption Concepts
- 1. WalkMe methodology and value proposition
- 2. End-user friction analysis
- 3. Digital Adoption Platform (DAP) principles
|
| Topic 2: WalkMe Solution Building Basics | - Core Editor Components
- 1. SmartTips and validations
- 2. Smart Walk-Thrus (SWT)
- 3. Launchers and ShoutOuts
|
| Topic 3: Enterprise Integration & Automation | - Automation Tools
- 1. ActionBot usage and conversational automation
- SAP Integration Context
- 1. Integration with SAP ecosystems
- 2. RISE with SAP toolchain alignment
|
| Topic 4: Advanced WalkMe Implementation | - Segmentation and Personalization
- 1. Rule engine logic
- 2. Behavior-based targeting
- Deployment and Governance
- 1. Publishing workflow (Draft → Test → Production)
- 2. Version control and lifecycle management
- 3. Environment setup and snippet configuration
- Analytics and Optimization
- 1. Session playback analysis
- 2. WalkMe Insights dashboards
- 3. Funnels and tracked events
|
SAP Certified - WalkMe Digital Adoption Consultant Sample Questions:
1. What does WalkMe's Action capabilities allow you to do?
There are three correct answers.
A) None of the above
B) Take immediate action to address broken workflows
C) View data collected
D) Decrease the number of manual tasks
2. What are the three types of Flow Steps?
There are three correct answers.
A) Wait for Conditions
B) Diverts
C) Auto-Steps
D) Splits
3. Where do Onboarding tasks appear for the user?
Choose the correct answer.
A) In the "Action" tab of WalkMe menu
B) In the "Help" tab of WalkMe menu
C) In the "Tasks" tab of WalkMe menu
D) In the "Learn" tab of WalkMe menu
4. Digital Adoption ensures that employees and customers effectively use digital capabilities and platforms introduced during digital transformation efforts.
Choose the correct answer.
A) True
B) False
5. What are the reasons that Linear Flows are recommended as a best practices instead of multiple or Split paths?
There are three correct answers.
A) Easier to maintain Smart Walk-Thrus in the long run
B) Easier to test the process and fix every issue.
C) Users are being guided through the preferred way - one single path to achieve a goal
D) Multiple of Splits are not useful in any scenario
Solutions:
Question # 1 Answer: B,C,D | Question # 2 Answer: A,C,D | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: A,B,C |