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Salesforce Sales-Con-201 Exam Syllabus Topics:

Salesforce Certified Sales Cloud Consultant Sample Questions:

1. The Contact Us form on the Cloud Kicks website creates leads that sales reps need to contact in a timely manner. The VP of sales wants to know when the lead status is still new a day after the lead was created. Sales reps want a simple way to contact these leads. Which action should the consultant take to meet the requirements?

A) Create a Lead escalation rule with criteria "Lead created date not equal to TODAY" and "Status not equal to new".
B) Create a Lead list view filtered for "Lead created date not equal to TODAY" and "Status equals new".
C) Create a dynamic report with a filter where "Lead created date is equal to TODAY" and "Status equals new",

2. Cloud Kicks (CK) has hired a consultant to help enhance its current Salesforce implementation.
What should the consultant do first to help CK meet its business requirements?

A) Conduct discovery sessions.
B) Define the solution.
C) Design the architecture.

3. Cloud Kicks has configured Account Teams and is ready to live in production. How should the consultant migrate the Account Team Members records to production?

A) Migrate them via Data Loader,
B) Distribute them with packages.
C) Deploy them with change sets.

4. The marketing team is using a separate platform for managing prospects and wants to hand off qualified prospects to the sales team. How should the consultant meet this requirement?

A) Recommend an integration with the marketing platform that creates leads in Sales Cloud.
B) Create users for the marketing team so they can enter leads directly into Sales Cloud.
C) Recommend an integration with the marketing platform to Sales Cloud that generates tasks with lead information.

5. Cloud Kicks wants to implement a methodology to determine which current leads have the most in common with leads that have successfully been converted in the past.
How should the consultant meet this requirement?

A) Use Einstein Lead Scoring.
B) Create Cadence Steps.
C) Use Lead Conversion Reporting.

Solutions: