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To prepare for the Salesforce Community-Cloud-Consultant exam, individuals can take various training courses and workshops offered by Salesforce or its partners. There are also various online resources available, including study guides, practice exams, and online communities. The exam measures an individual's knowledge and skills in Salesforce Community Cloud, making it a valuable certification for professionals looking to expand their career opportunities in this area.
In addition to passing the exam, candidates must also possess practical experience with Salesforce Communities. This includes experience with community design and setup, as well as user management and collaboration. Salesforce also recommends that candidates complete the Salesforce Certified Administrator certification before attempting the Community-Cloud-Consultant exam.
NEW QUESTION # 162
What are the two ways to integrate Google Analytics with a template based Community?
- A. Community Builder >> Settings >> Advanced >> Google Analytics Tracking
- B. Community Manager >> Settings >> Advanced >> Google Analytics Tracking
- C. Community Builder >> Settings >> Advanced >> Edit Head Markup
- D. Setup Menu >> Google Analytics >> Communities
- E. Community Builder >> Settings > > Analytics Setup
Answer: B,C
NEW QUESTION # 163
Wendy, the Community Manager at Regional Containers has come to you for advice on managing the Community (Community Manager & Community Builder) from a Mobile Device, what do you recommend?
- A. Navigate to the community URL and append /manage/one.app and you will be able login to the mobile community management site
- B. Wendy should download the OneCommunity Manager app where she will be able to make limited administrative changes to the Community
- C. Wendy should download the Salesforce1 app and access the Community Manager through the Salesforce1 switcher
- D. Wendy should access Community Manager and Community Builder via a Desktop browser only
Answer: D
NEW QUESTION # 164
Universal Containers recently built a Community for their customers. They would like to allow access Of files maintained in their Sharepoint Online with customers. Which Salesforce feature should the Salesforce Admin recommend?
- A. Files Connect
- B. Chatter and Files
- C. Files Sync
- D. Content Library
Answer: A
NEW QUESTION # 165
Universal containers is building a Customer Community. What can the administrator add to the navigation menu?
Select one or more of the following:
- A. Salesforce objects, topics, external URL, Lightning component, Community pages
- B. Salesforce objects. Community pages, app launcher, external URL
- C. Salesforce objects. Global actions, Community pages, external URL
- D. Salesforce objects, topics, Community pages, external URL, forecast
Answer: A
NEW QUESTION # 166
Northern Trail Outfitters has recently launched a partner program to increase sales. The VP of Sales has the following goals:
- Drive more revenue from sales channels
- Allow channel partners to provide service to buyers
- Get deal visibility in real time
Which option should Northern Trail Outfitters consider to meet these requirements?
Select one or more of the following:
- A. Direct pricing for Community Cloud
- B. Sales channels the Community Cloud
- C. CPQ for Community Cloud
- D. Guided selling for Community Cloud
Answer: C
NEW QUESTION # 167
A global non-profit organization (NPO) needs to build a Community for managing disaster relief efforts. The NPO wants a basic Community with Home and Record Derail pages. As requirements evolve for each region, the Community will be customized to have regional branding and themes with new pages and components.
Which option should the Community Cloud consultant consider first to meet these requirements?
- A. Salesforce Tabs + Visualforce template
- B. Help Center template
- C. Build Your Own template
- D. Non-Profit Success Pack template
Answer: C
NEW QUESTION # 168
Universal containers (UC) is opening up its Salesforce Communities public Knowledge Base to include audiences from the EMEA region. UC wants to ensure that the topics included in the Community are translated into the appropriate languages. UC has enabled multi-language in the Community and is ready to translate. Which option should the Community Cloud consultant use to translate Topics associated to articles and discussions?
Select one or more of the following:
- A. Community Builder
- B. Translation Workbench
- C. Language Selector
- D. Content Targeting
Answer: C
NEW QUESTION # 169
Universal Containers needs to roll out mobile access in their Community. Their Community environment is as follows:* Five active Communities* Four of the active Communities are built on the Napili template; one is built in a Visualforce/Tab container* Mobile device: Apple iPhone (i0S)What is the recommended method to ensure access of active Communities on a mobile device?
- A. Access four template -based Communities viamobile browser and Visualforce/Tab community via Salesforce1 mobile browser app
- B. Access all Communities via mobile browser using the Community URL
- C. Access four template -based Communities via Salesforce1 'OS app and Visualforce/Tab Community via mobile browser
- D. Access all Communities via Salesforce1 iOS app
Answer: A
NEW QUESTION # 170
Universal Containers is leveraging Salesforce Content and needs to make it available to their Community users (Customers, Partners, and Employees). Which users will be able to view Salesforce Content based on their license?
- A. Users with the Customer Community Plus license.
- B. Users with the Customer Community Login license.
- C. Users with the High-Volume Customer Portal license.
- D. Users with the Customer Community license.
Answer: A
NEW QUESTION # 171
Universal Containers has created a Community for its Partners. Community users from the same Partner should be able to hold discussions with each other. Partners will be unable to participate in discussions with other partners.
How should the Salesforce Administrator meet this requirement?
Select one or more of the following:
Universal Containers has created a Community for its Partners. Community users from the same Partner should be able to hold discussions with each other. Partners will be unable to participate in discussions with other partners.
How should the Salesforce Administrator meet this requirement?
Select one or more of the following:
- A. Turn off Portal User Visibility under Sharing Settings
- B. Enable super user access for each partners community role
- C. Uncheck community user visibility under sharing settings
- D. Update the internal user record to private under sharing settings
Answer: C
NEW QUESTION # 172
Universal Containers is leveraging Salesforce Files and needs to make it available to customer Community users.
Which users will be able to edit and delete Salesforce Files based on their licence?
Select one or more of the following:
- A. Users with the Customer Community licence
- B. Users with the Customer Community Plus licence
- C. Users with the High Volume Customer Portal Licence
- D. Users with the Lightning External App licence
Answer: B
NEW QUESTION # 173
What moderation capabilities does Salesforce communities provide to automate the process of identifying and replacing words that are offensive or inappropriate for the Community?
- A. Write a trigger to identify posts with the offensive or inappropriate words and replace with other content
- B. Enable Moderation for the Community to block offensive or inappropriate content
- C. Use moderation rules in the Community to block offensive or inappropriate content
- D. Create Process flows to identify posts with the offensive or inappropriate words and replace with other content
Answer: C
NEW QUESTION # 174
What are the two most efficient ways for a Salesforce Admin to accomplish this task? Universal Containers is launching a Community to drive their channel sales. The requirements are as follows:* Integration with a Back-Office Legacy System that supports API-Level Integration and Salesforce Connect. This integration does not exist today.* Integration with a pricing and quoting tool. This integration exists today for internal users in the Salesforce org.* External partner users must be able to configure the quote using the pricing and quoting tool from the Community.* The pricing and quoting tool must support Community users.* Universal Containers owns licenses for Salesforce Connect.
- A. Integrate the Back-Office Legacy System using Salesforce Connect.
- B. Integrate the pricing and quoting tool by configuring external users to make it available in the Community.
- C. Integrate the Back-Office Legacy System using custom code development.
- D. Integrate the pricing and quoting tool by creating custom code to make it available in the Community.
Answer: A,B
NEW QUESTION # 175
Universal Containers builds a Partner Community for their dealers. They set up the partner account with two roles to represent sales employees and their managers.
After going live, the dealerships inform Universal Containers that they need a CEO type of access for specific users who need to access all of the data on the partner account.
How should the Salesforce Admin fulfill this requirement?
- A. Add a third role to the partner account hierarchy for the CEO partner user.
- B. Make the CEO partner user the owner of the partner account.
- C. Promote the CEO partner user to delegated admin on the partner account.
- D. Assign Super User access to the CEO partner user on the Contact page.
Answer: A
Explanation:
Explanation/Reference:
NEW QUESTION # 176
Universal Containers (UC) just went live with a new Customer Community. UC wants to automatically create Community users for related Contacts when a new business Opportunity is marked as Closed Won.
Which approach should the Community Cloud consultant recommend to accomplish this?
- A. Use a Workflow Rule to create a Task for the Administrator with the list of Contacts that should be Users.
- B. Use a Schedule Report that alerts the Salesforce Administrator of new Contacts.
- C. Send an email to the Administrator when the Opportunity is marked Closed Won so they can create Users.
- D. Use a trigger to create Community users for all related Contacts on the Account.
Answer: D
NEW QUESTION # 177
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