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NEW QUESTION # 263
When a user calls in to report an issue, a technician submits a ticket on the user's behalf. Which of the following practices should the technician use to make sure the ticket is associated with the correct user?
- A. Have the user provide a callback phone number to be added to the ticket
- B. Provide the user with a unique ticket number that can be referenced on subsequent calls.
- C. Assign the ticket to the department's power user
- D. Register the ticket with a unique user identifier
Answer: B
NEW QUESTION # 264
A macOS user is installing a new application. Which of the following system directories is the software MOST likely to install by default?
- A. /Applications
- B. /etc/services
- C. /usr/bin
- D. C:\Program Files
Answer: A
Explanation:
The software is most likely to install by default in the /Applications directory, which is the standard location for macOS applications. This directory can be accessed from the Finder sidebar or by choosing Go > Applications from the menu bar. The /Applications directory contains all the applications that are available to all users on the system1. Some applications might also offer the option to install in the ~/Applications directory, which is a personal applications folder for a single user2. The /etc/services directory is a system configuration file that maps service names to port numbers and protocols3. The /usr/bin directory is a system directory that contains executable binaries for various commands and utilities4. The C:\Program Files directory is a Windows directory that does not exist on macOS.
NEW QUESTION # 265
A company recently outsourced its night-shift cleaning service. A technician is concerned about having unsupervised contractors in the building. Which of the following security measures can be used to prevent the computers from being accessed? (Select two).
- A. Enabling a screen lock
- B. Restricting user permissions
- C. Disabling local administrator accounts
- D. Implementing data-at-rest encryption
- E. Disabling AutoRun
- F. Restricting log-in times
Answer: A,F
Explanation:
Explanation
The correct answers are D. Restricting log-in times and E. Enabling a screen lock. These are the security measures that can be used to prevent the computers from being accessed by unsupervised contractors in the building.
Restricting log-in times means setting a policy that allows users to log in only during certain hours, such as the regular working hours of the company. This will prevent unauthorized access by contractors who work at night1.
Enabling a screen lock means setting a policy that requires users to enter a password or a PIN to unlock their screens after a period of inactivity. This will prevent unauthorized access by contractors who might try to use the computers when the users are away2.
1: CompTIA A+ Certification Exam: Core 2 Objectives, page 19, section 2.3. 2: CompTIA A+ Certification Exam: Core 2 Objectives, page 20, section 2.4.
NEW QUESTION # 266
A technician is editing the hosts file on a few PCs in order to block certain domains. Which of the following would the technician need to execute after editing the hosts file?
- A. Add a new network adapter.
- B. Clear the browser cache.
- C. Reset the network adapter.
- D. Enable promiscuous mode.
Answer: C
Explanation:
Resetting the network adapter is the best way to apply the changes made to the hosts file on a few PCs. The hosts file is a text file that maps hostnames to IP addresses and can be used to block certain domains by redirecting them to invalid or local addresses. Resetting the network adapter will clear the DNS cache and force the PC to use the new entries in the hosts file.
NEW QUESTION # 267
A PC is taking a long time to boot. Which of the following operations would be best to do to resolve the issue at a minimal expense? (Select two).
- A. Ending the processes in the Task Manager
- B. Defragmenting the hard drive
- C. Removing the applications from startup
- D. Installing additional RAM
- E. Running the Disk Cleanup utility
- F. Installing a faster SSD
Answer: C,E
Explanation:
Removing the applications from startup can improve the boot time of a PC by reducing the number of programs that load automatically when the PC starts. Some applications may add themselves to the startup list without the user's knowledge or consent, which can slow down the PC's performance. Running the Disk Cleanup utility can also improve the boot time of a PC by deleting unnecessary or temporary files that take up disk space and affect the PC's speed. Disk Cleanup can also remove old system files that may cause conflicts or errors during booting. Installing additional RAM, installing a faster SSD, defragmenting the hard drive, and ending the processes in the Task Manager are not operations that would be best to do to resolve the issue of slow boot time at a minimal expense, as they may require purchasing new hardware or software, or may have negative impacts on other aspects of the PC's performance.
NEW QUESTION # 268
Welcome to your first day as a Fictional Company. LLC helpdesk employee. Please work the tickets in your helpdesk ticket queue.
Click on individual tickers to see the ticket details. View attachments to determine the problem.
Select the appropriate issue from the 'issue' drop-down menu. Then, select the MOST efficient resolution from the 'Resolution' drop-down menu. Finally, select the proper command or verification to remediate or confirm your fix of the issue from the Verify Resolve drop-down menu.
Answer:
Explanation:
Explanation
Graphical user interface, text, application Description automatically generated
NEW QUESTION # 269
Which of the following often uses an SMS or third-party application as a secondary method to access a system?
- A. RADIUS
- B. MFA
- C. WPA2
- D. AES
Answer: B
Explanation:
MFA (Multi-Factor Authentication) is a security measure that often uses an SMS or third-party application as a secondary method to access a system. MFA requires the user to provide two or more pieces of evidence to prove their identity, such as something they know (e.g., password), something they have (e.g., phone), or something they are (e.g., fingerprint)2. WPA2 (Wi-Fi Protected Access 2) is a security protocol for wireless networks that does not use SMS or third-party applications. AES (Advanced Encryption Standard) is a symmetric encryption algorithm that does not use SMS or third-party applications. RADIUS (Remote Authentication Dial-In User Service) is a network protocol that provides centralized authentication and authorization for remote access clients, but does not use SMS or third-party applications.
NEW QUESTION # 270
A technician wants to enable BitLocker on a Windows 10 laptop and is unable to find the BitLocker Drive Encryption menu item in Control Panel. Which of the following explains why the technician unable to find this menu item?
- A. BitLocker was disabled in the registry of the laptop
- B. The hardware does not meet BitLocker's minimum system requirements.
- C. BitLocker was renamed for Windows 10.
- D. BitLocker is not included on Windows 10 Home.
Answer: D
NEW QUESTION # 271
Applications on a computer are not updating, which is preventing the user from opening certain files. Which of the following MMC snap-ins should the technician launch next to continue troubleshooting the issue?
- A. devmgmt.msc
- B. perfmon.msc
- C. gpedit.msc
Answer: A
Explanation:
Explanation
devmgmt.msc is the MMC snap-in that opens the Device Manager, a tool that allows the technician to view and manage the hardware devices and their drivers on the computer1. If the applications are not updating properly, it could be due to outdated, corrupted, or incompatible drivers that prevent the hardware from functioning normally. The technician can use the Device Manager to update, uninstall, rollback, or disable the drivers, as well as scan for hardware changes, troubleshoot problems, and view device properties2.
gpedit.msc is the MMC snap-in that opens the Group Policy Editor, a tool that allows the technician to configure the local or domain group policy settings for the computer or a group of computers3. Group policy settings can affect the security, performance, and functionality of the system, but they are not directly related to the application updates or the hardware drivers.
perfmon.msc is the MMC snap-in that opens the Performance Monitor, a tool that allows the technician to monitor and analyze the performance of the system and its components, such as processor, memory, disk, network, etc4. Performance Monitor can display real-time data or collect log data for later analysis, as well as generate reports and alerts based on the performance counters5. Performance Monitor can help the technician identify and diagnose performance issues, but it does not provide a way to manage the hardware drivers.
References:
The Official CompTIA A+ Core 2 Study Guide6, page 223, 225, 227, 228.
NEW QUESTION # 272
Which of the following is MOST likely contained in an EULA?
- A. Restrictions of use
- B. Personally identifiable information
- C. Backup of software code
- D. Chain of custody
Answer: A
Explanation:
Explanation
An EULA (End-User License Agreement) is a legally binding contract between a software supplier and a customer or end-user, generally made available to the customer via a retailer acting as an intermediary. A EULA specifies in detail the rights and restrictions which apply to the use of the software. Some of the main terms included in an EULA are the terms and scope of the license, any licensing fees, warranties and disclaimers, limitation of liability, revocation or termination of the license, and intellectual property information and restrictions on using the license (e.g. modification and copying)1
https://www.termsfeed.com/blog/eula-vs-terms-conditions/
NEW QUESTION # 273
A user requires local administrative access to a workstation. Which of the following Control Panel utilities allows the technician to grant access to the user?
- A. Network and Sharing Center
- B. Security and Maintenance
- C. System
- D. User Accounts
Answer: D
Explanation:
User Accounts is a Control Panel utility that allows the technician to manage user accounts and groups on a local computer. The technician can use this utility to add a user to the local administrators group, which grants the user local administrative access to the workstation. The other options are not relevant for this task. Reference: : https://docs.microsoft.com/en-us/windows-server/identity/ad-fs/operations/manage-user-accounts-and-groups
NEW QUESTION # 274
Which of the following macOS utilities uses AES-128 to encrypt the startup disk?
- A. FileVault
- B. Diskpart
- C. fdisk
- D. Disk Utility
Answer: A
Explanation:
Explanation
FileVault is a macOS utility that uses AES-128 (Advanced Encryption Standard) to encrypt the startup disk of a Mac computer. It protects the data from unauthorized access if the computer is lost or stolen. fdisk and Diskpart are disk partitioning utilities for Linux and Windows, respectively. Disk Utility is another macOS utility that can perform disk management tasks, such as formatting, resizing, repairing, etc. Verified References: https://www.comptia.org/blog/what-is-filevault https://www.comptia.org/certifications/a
NEW QUESTION # 275
Which of the following would allow physical access to a restricted area while maintaining a record of events?
- A. Access control vestibule
- B. Door Lock
- C. Key fob
- D. Hard token
Answer: A
Explanation:
Explanation
Access control vestibule is the correct answer for this question. An access control vestibule is a physical security device that consists of two doors that form an enclosed space between them. The first door opens only after verifying the identity of the person entering, such as by using a card reader, biometric scanner, or keypad.
The second door opens only after the first door closes, creating a buffer zone that prevents unauthorized access or tailgating. An access control vestibule also maintains a record of events, such as who entered or exited, when, and how. Hard token, key fob, and door lock are not sufficient to meet the requirements of this question.
A hard token is a device that generates a one-time password or code for authentication purposes. A key fob is a small device that can be attached to a key ring and used to unlock doors or start vehicles remotely. A door lock is a mechanism that secures a door from opening without a key or a code. References:
Official CompTIA learning resources CompTIA A+ Core 1 and Core 2, page 25
NEW QUESTION # 276
Users access files in the department share. When a user creates a new subfolder, only that user can access the folder and Its files. Which of the following will MOST likely allow all users to access the new folders?
- A. Removing archive attribute
- B. Assigning share permissions
- C. Requiring multifactor authentication
- D. Enabling inheritance
Answer: D
Explanation:
Enabling inheritance is a method that allows new subfolders to inherit the permissions and settings from their parent folder. If users can access files in the department share, but not in the new subfolders created by other users, it may indicate that inheritance is disabled and that each new subfolder has its own permissions and settings that restrict access to only the creator. Enabling inheritance can help resolve this issue by allowing all users to access the new subfolders with the same permissions and settings as the department share. Assigning share permissions, requiring multifactor authentication, and removing archive attribute are not methods that can most likely allow all users to access the new folders.
NEW QUESTION # 277
A neighbor successfully connected to a user's Wi-Fi network. Which of the following should the user do after changing the network configuration to prevent the neighbor from being able to connect again?
- A. Disable the SSID broadcast.
- B. Disable encryption settings.
- C. Disable DHCP reservations.
- D. Disable logging.
Answer: A
Explanation:
A: Disable the SSID broadcast : The SSID broadcast is a feature that allows a Wi-Fi network to be visible to nearby devices. Disabling the SSID broadcast can make the network harder to find by unauthorized users, but it does not prevent them from accessing it if they know the network name and password.
NEW QUESTION # 278
A user requested that the file permissions on a Linux device be changed to only allow access to a certain group of users. Which of the following commands should be used to complete the user's request?
- A. pwd
- B. cat
- C. chmod
- D. cacls
Answer: C
Explanation:
Explanation
The chmod command is used to change the permissions of files and directories in Linux. It can grant or revoke read, write, and execute permissions for the owner, the group, and others. To change the file permissions to only allow access to a certain group of users, the chmod command can use either the symbolic or the numeric mode. For example, to give read and write permissions to the group and no permissions to others, the command can be:
chmod g+rw,o-rwx filename
or
chmod 660 filename
References: 1 Chmod Command in Linux (File Permissions) |
Linuxize(https://linuxize.com/post/chmod-command-in-linux/)2 How To Change File or Directory Permissions in Linux | Tom's Hardware(https://www.tomshardware.com/how-to/change-file-directory-permissions-linux).
NEW QUESTION # 279
A user created a file on a shared drive and wants to prevent its data from being accidentally deleted by others. Which of the following applications should the technician use to assist the user with hiding the file?
- A. Administrative Tools
- B. File Explorer
- C. Indexing Options
- D. Device Manager
Answer: B
NEW QUESTION # 280
As part of a CYOD policy a systems administrator needs to configure each user's Windows device to require a password when resuming from a period of sleep or inactivity. Which of the following paths will lead the administrator to the correct settings?
- A. Use Settings to access General
- B. Use Settings to access Screensaver settings
- C. Use Settings to access Display.
- D. Use Settings to access Screen Timeout settings
Answer: B
Explanation:
Explanation
The systems administrator should use Settings to access Screensaver settings to configure each user's Windows device to require a password when resuming from a period of sleep or inactivity1
NEW QUESTION # 281
A large company is selecting a new Windows operating system and needs to ensure it has built-in encryption and endpoint protection. Which of the following Windows versions will MOST likely be selected?
- A. Home
- B. Enterprise
- C. Pro
- D. Pro for Workstations
Answer: B
Explanation:
When selecting a new Windows operating system for a large company that needs built-in encryption and endpoint protection, the Enterprise edition is the most likely choice. This edition provides advanced security features such as Windows Defender Advanced Threat Protection (ATP), AppLocker, and BitLocker Drive Encryption. These features can help to protect the company's data and endpoints against malware attacks, unauthorized access, and data theft.
The Home and Pro editions of Windows do not include some of the advanced security features provided by the Enterprise edition, such as Windows Defender ATP and AppLocker. The Pro for Workstations edition is designed for high-performance and high-end hardware configurations, but it does not provide additional security features beyond those provided by the Pro edition.
NEW QUESTION # 282
Which of The following refers to the steps to be taken if an Issue occurs during a change Implementation?
- A. Risk
- B. Testing
- C. Rollback
- D. Acceptance
Answer: C
Explanation:
Rollback refers to the steps to be taken if an issue occurs during a change implementation. It means restoring the system to its previous state before the change was applied, using backup data or configuration files. It can minimize the impact and downtime caused by a failed change. Testing refers to the steps to be taken before a change implementation, to verify that the change works as expected and does not cause any errors or conflicts. Risk refers to the potential negative consequences of a change implementation, such as data loss, security breach, performance degradation, etc. Acceptance refers to the steps to be taken after a change implementation, to confirm that the change meets the requirements and expectations of the stakeholders. Verified Reference: https://www.comptia.org/blog/change-management-process https://www.comptia.org/certifications/a
NEW QUESTION # 283
A homeowner recently moved and requires a new router for the new ISP to function correctly. The internet service has been installed and has been confirmed as functional. Which of the following is the FIRST step the homeowner should take after installation of all relevant cabling and hardware?
- A. Run a speed test to ensure the advertised speeds are met.
- B. Change the default passwords on new network devices.
- C. Convert the PC from a DHCP assignment to a static IP address.
- D. Test all network sharing and printing functionality the customer uses.
Answer: B
Explanation:
When a homeowner moves and sets up a new router for the new ISP it is important to take appropriate security measures to protect their network from potential security threats. The FIRST step that the homeowner should take after installation of all relevant cabling and hardware is to change the default passwords on new network devices.
Most modern routers come with default usernames and passwords that are widely known to potential attackers. If these defaults are not changed, it could make it easier for external attackers to gain unauthorized access to the network. Changing the passwords on new network devices is a simple but effective way to improve the security posture of the network.
NEW QUESTION # 284
A desktop engineer is deploying a master image. Which of the following should the desktop engineer consider when building the master image? (Select TWO).
- A. Disabling express charging
- B. Device drivers
- C. Keyboard backlight settings
- D. Display orientation
- E. Target device power supply
- F. Installed application license keys
Answer: B,F
Explanation:
A: Device drivers23: Device drivers are software components that enable the operating system to communicate with hardware devices. Different devices may require different drivers, so the desktop engineer should include the appropriate drivers in the master image or configure the deployment process to install them automatically.
C: Installed application license keys : Installed application license keys are codes that activate or authenticate software applications. Some applications may require license keys to be entered during installation or after deployment. The desktop engineer should include the license keys in the master image or configure the deployment process to apply them automatically.
NEW QUESTION # 285
A remote user is having issues accessing an online share. Which of the following tools would MOST likely be used to troubleshoot the Issue?
- A. Virtual private network
- B. Secure shell
- C. Screen-sharing software
- D. File transfer software
Answer: C
Explanation:
Screen-sharing software is a tool that allows a technician to remotely view and control a user's screen over the internet. It can be used to troubleshoot issues with accessing an online share, as well as other problems that require visual inspection or guidance. Secure shell (SSH) is a protocol that allows remote access and command execution on another device, but it does not allow screen-sharing. Virtual private network (VPN) is a protocol that creates a secure tunnel between two devices over the internet, but it does not allow remote troubleshooting. File transfer software is a tool that allows transferring files between two devices over the internet, but it does not allow screen-sharing. Verified Reference: https://www.comptia.org/blog/what-is-screen-sharing-software https://www.comptia.org/certifications/a
NEW QUESTION # 286
A company would like to implement multifactor authentication for all employees at a minimal cost. Which of the following best meets the company's requirements?
- A. Biometrics
- B. Smart card
- C. Soft token
- D. Access control lists
Answer: C
Explanation:
A soft token, also known as a software token or an OTP (one-time password) app, is a type of multifactor authentication that generates a temporary code or password on a user's device, such as a smartphone or a tablet. The user must enter this code or password along with their username and password to access their account or service. A soft token can help improve security by adding an extra layer of verification and preventing unauthorized access even if the user's credentials are compromised. A soft token can also be implemented at a minimal cost, as it does not require any additional hardware or infrastructure. Biometrics, access control lists, and smart card are not types of multifactor authentication that can be implemented at a minimal cost.
NEW QUESTION # 287
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Earning the CompTIA A+ certification by passing both the Core 1 and Core 2 exams is a great way for IT professionals to validate their skills and knowledge in IT support. CompTIA A+ Certification Exam: Core 2 certification is recognized by major technology companies around the world and can lead to better job opportunities and higher salaries. With the increasing demand for IT support professionals, earning the CompTIA A+ certification can help individuals stand out in a competitive job market and advance their careers.
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