Microsoft Dynamics 365 MB-340 Real Exam Questions and Answers FREE Updated on Aug 24, 2021
MB-340 Ultimate Study Guide - Actual4Labs
NEW QUESTION 22
A company uses Dynamics 365 Commerce for their retail store operations.
The company needs to implement curbside pickup. Each store can handle twenty pickups by customers and two pickups by distribution vendors per hour.
You need to configure the retail stores for curbside pickup requirements.
Which component should you use? To answer, drag the appropriate components to the correct requirements. Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/commerce/dev-itpro/pickup-timeslots
NEW QUESTION 23
A customer order is placed on hold by the system for potentially fraudulent activity.
You need to determine which aspect of the order caused it to be placed on hold.
What should you do?
- A. View the hold reason code set on the order hold for the order.
- B. View the order holds report and filter on the fraud hold code and order number.
- C. View the fraud notes set on the order hold for the order.
- D. View the fraud details specified on the order hold for the order.
Answer: D
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/commerce/set-up-fraud-alerts
NEW QUESTION 24
A company deploys a business-to-business (B2B) e-commerce website by using Dynamics 365 Commerce.
A customer uses the online form to submit a request to become a business partner.
You need to complete the onboarding process for the customer.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/commerce/b2b/manage-b2b-users
NEW QUESTION 25
A company wants to create a new Dynamics 365 Commerce e-commerce website.
You need to complete all the prerequisites before you publish the online channel.
Which three actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Add the online store to the organization hierarchy.
- B. Configure the category navigation hierarchy of the website.
- C. Add the online store to the channel database.
- D. Create the online store and configure properties.
- E. Create assortments and add the online store.
Answer: A,B,D
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/commerce/channel-setup-online
https://docs.microsoft.com/en-us/dynamicsax-2012/appuser-itpro/set-up-an-online-store
NEW QUESTION 26
A company uses Dynamics 365 Commerce. The company creates customer orders in its stores for home delivery.
Customers who return products to the stores often want to exchange their product for a different product. The company wants the stores to process these exchanges as a single transaction.
You need to configure the system.
What should you do?
- A. Disable the Prohibit mixing sales and returns in one receipt parameter
- B. Enable the Use realtime service for eCommerce order creation parameter
- C. Enable the Process return orders as sales orders parameter
- D. Enable the Create customer order in async mode parameter
Answer: C
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/commerce/orderexchanges
NEW QUESTION 27
A company uses Dynamics 365 Commerce.
A sales director wants to ensure that transactions aggregate and post in accordance with industry requirements.
You configure store posting to aggregate voucher transactions.
You need to complete the statement posting configuration.
Which configuration options should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/commerce/retail-statements
https://docs.microsoft.com/en-us/dynamics365/commerce/statement-posting-eod
NEW QUESTION 28
You need to configure a solution to optimize the entry of customer reviews for the different review lengths.
What should you do?
- A. Create a text attribute for each review length and assign them to the product category attributes for the Commerce product hierarchy
- B. Create a reference attribute for each review length and assign them to each item where a review is required
- C. Configure the maximum length of all reviews on the e-commerce site at the site level
- D. Create a text attribute for the maximum review length. Assign the attribute to each item where a review is requested
- E. Configure the maximum length of the reviews on the e-commerce site at the product level
Answer: C
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/commerce/configure-ratings-reviews
NEW QUESTION 29
You are a Dynamics 365 Commerce consultant for a company.
The company has three retail channels: an online store, a retail store, and a call center.
The company requires customer orders to be available for pickup at its retail store. Sales orders for in-store pickup can be created in any retail channel.
You create a mode of delivery for customer pickups. You also create a fulfillment group.
Which retail channel should you select? To answer, drag the appropriate retail channels to the correct actions. Each retail channel may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/commerce/multiple-pickup-modes
NEW QUESTION 30
You need to configure shipping charges.
Which features should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamicsax-2012/appuser-itpro/set-up-shipping-charges-for-online-stores
https://docs.microsoft.com/en-us/dynamics365/commerce/auto-charges-by-channel
NEW QUESTION 31
A company has a physical store that closes at 11:30 P.M. each night.
The store conducts a special promotion on a Saturday in June. The last customer does not complete their sale until Sunday at 1:30 A.M.
You need to ensure that all of the transactions for the promotion are financially and physically recognized on Saturday.
Which two fields should you configure? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Post as business day
- B. One statement per day
- C. End of business day
- D. Statement method by shift
- E. Closing method by shift
Answer: A,C
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/commerce/retail-statements
NEW QUESTION 32
A company uses Dynamics 365 Commerce.
The company revises their POS payment policies.
You need to implement the new policies.
Which configuration settings should you change? To answer, drag the appropriate configuration settings to the correct policies. Each configuration setting may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/commerce/payment-methods-restrictions
NEW QUESTION 33
You need to design the integration solution for stores that are not yet using Dynamics 365 Commerce.
Which components should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/commerce/valid-checker
NEW QUESTION 34
A company uses Dynamics 365 Commerce.
The company wants to provide a special offer to a group of customers. This group of customers will receive a promotional code by email.
The special offer gives customers a 10 percent discount on their next order. To qualify for the offer, the order must have a value of over $100. The promotional code must be entered when customers submit their next order.
You need to configure the special offer. Which four actions should you perform in sequence?
To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
NOTE: More than one order of answer choices is correct. You will receive credit for any of the correct orders you select.
Answer:
Explanation:
1 - Configure a new threshold discount and select the Coupon code required option.
2 - Configure a new coupon for single use per customer.
3 - Active the coupon.
Reference:
https://ellipsesolutions.com/who-doesnt-like-discounts-in-the-dynamics-365-retail-channel/
https://ellipsesolutions.com/keep-calm-and-coupon-in-dynamics-365/
NEW QUESTION 35
A company uses Dynamics 365 Commerce. The company has an e-commerce website.
The company plans to start a sale in three weeks.
You need to make changes to pages across the website. You must ensure that the changes:
Do not restrict other changes from being implemented.
Do not impact the operation of the live site.
Are updated on the live site ready for the first day of the sale.
What should you do?
- A. On the live site, create new pages. Copy the existing designs and complete the changes. Do not publish the changes.
- B. Create a new publish group. Copy the pages and complete the changes. Set a schedule for the publish group.
- C. On the live site, complete the changes. Publish the amended pages.
- D. On the live site, unpublish the pages and complete the changes. Do not publish the changes.
- E. Create a new publish group. Copy the pages and complete the changes. Publish the changes.
Answer: B
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/commerce/publish-groups
NEW QUESTION 36
A company uses Dynamics 365 Commerce.
The company revises the receipt numbering format and POS operational policy rules.
You need to implement the new policy rules in the company's retail stores.
Which components should you reconfigure? To answer, drag the appropriate components to the correct requirements. Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/commerce/reset_receipt_number_sequence
https://docs.microsoft.com/en-us/dynamics365/commerce/retail-functionality-profile
NEW QUESTION 37
A company uses a Dynamics 365 Commerce call center.
You need to restrict which agents can perform price overrides. You must also set limits on the value of the overrides.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Assign a permission group to employees.
- B. Create a permission group and configure the allow price override to None Allowed.
- C. Configure a price override hold code within the call center parameters.
- D. Configure override permissions with cost markup percentage values.
- E. Enable order price control for the call center.
Answer: D,E
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamicsax-2012/appuser-itpro/set-up-override-permissions
NEW QUESTION 38
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
A company plans to set up a multi-tier loyalty program.
Customers must advance from one loyalty tier to another based on the number of purchases that are made.
You configure all processing batch jobs. You need to complete the configuration.
Solution: Configure loyalty cards that have defined loyalty programs.
Does the solution meet the goal?
- A. No
- B. Yes
Answer: A
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/commerce/set-up-customer-loyalty-program
NEW QUESTION 39
A company uses Dynamics 365 Commerce.
The company wants to introduce a restriction that prevents all product labels from being generated automatically when product prices are updated.
You need to implement the restriction.
What should you do?
- A. Configure product labels in Released products
- B. Set the Product label to None in the Commerce shared parameters
- C. Configure the product label report in the Commerce module
- D. Disable the print option in Bar codes.
Answer: B
Explanation:
Reference:
https://msdynamicsworld.com/story/how-configure-product-labels-retail-microsoft-dynamics-ax-2012-r3
NEW QUESTION 40
You need to provide ecommerce developers with the required design standards that must be met for the ecommerce guidelines.
What should you use?
- A. Microsoft Trust Center
- B. E-commerce site builder
- C. Content Delivery Network
- D. Microsoft Accessibility Center
- E. docs.microsoft.com
Answer: E
NEW QUESTION 41
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
A company implements Dynamics 365 Commerce. Call center agents take orders over the phone, modify existing orders, issue credits, place orders on hold, and provide warranty support.
Call centers must meet the following requirements:
User1 and User2 must be able to perform payments. User3 must not be able to perform payment processing All agents must be able to offer directed selling All agents must be able to change the sales price of an item during order entry All refunds must be applied to the account for the customer who made the purchase You need to configure call center functionality.
Solution: Create a call center and add all users as channel users. Set Enable order completion and Enable directed selling to Yes.
Does the solution meet the goal?
- A. No
- B. Yes
Answer: A
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/commerce/set-up-order-processing-options
NEW QUESTION 42
A company uses Dynamics 365 Commerce for their store point of sale (POS) operations.
The system is configured with a 10 percent coupon for a single product.
Customers can request the shelf label price if it is less expensive than the system price.
Customers must receive the best price for a product.
You need to configure the system to meet the requirement.
What should you do?
- A. Enable the Manual line discounts compound on top of system discounts field.
- B. Enable the Apply discounts to price overrides field.
- C. Enable the Apply discounts to key in price products field.
- D. Set the Key in price field to the Must key in lower/equal price field.
- E. Enable the Allow price adjustments to increase product price field.
Answer: D
NEW QUESTION 43
A company is using the call center feature in Dynamics 365 Commerce.
Several customers require monthly sales orders that contain the same products and quantities. They need to have sales orders automatically created for them over time. The orders must be fully paid for before the orders are shipped.
You need to configure the system.
Which two parameters should you configure? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Revenue journal name
- B. First notice days from start
- C. Continuity days before delivery
- D. Backorder - Number of days
- E. Cancellation notice day before order
Answer: A,C
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamicsax-2012/appuser-itpro/set-up-continuity-programs
NEW QUESTION 44
A company uses Dynamics 365 Commerce. The company's retail stores process large volumes of sales transactions.
Retail store managers report inventory inconsistency issues.
You determine that a channel-side inventory calculation is the appropriate method to resolve the issues.
You need to configure the channel-side calculated inventory availability mode.
Which three actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Enable the Retail statement trickle feed feature
- B. Run the Channel configuration distribution schedule job
- C. Enable the Optimized product availability calculation feature
- D. Configure the Functionality profile
- E. Disable the Optimized product availability calculation feature
- F. Run the Global configuration distribution schedule job
Answer: B,C,D
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/commerce/calculated-inventory-retail-channels
NEW QUESTION 45
A customer implements Dynamics 365 Commerce.
You need to create and configure the call center channel to meet the following requirements:
Enforce collection of payments against sales orders before sales orders are submitted.
Display order recaps.
Do not allow cross-selling or up-selling.
Enable Fraud checks.
Ensure that only authorized users can change the sales price of an item during order entry.
In which order should you perform the actions? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
NOTE: More than one order of answer choices is correct. You will receive credit for any of the correct orders you select.
Answer:
Explanation:
1 - Create a warehouse.
2 - Create a Hold code and a Credit code.
3 - Create a call center.
4 - Enable order completion and order price control. Disable direct selling.
5 - Enable order price control. Disable aoder completion and direct selling.
Reference:
https://docs.microsoft.com/en-us/dynamics365/commerce/channel-setup-callcenter
https://docs.microsoft.com/en-us/dynamics365/commerce/set-up-order-processing-options
NEW QUESTION 46
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