Nonprofit Cloud Consultant Nonprofit-Cloud-Consultant Practice Test Engine: Try These 270 Exam Questions
Guaranteed Success in Nonprofit Cloud Consultant Nonprofit-Cloud-Consultant Exam Dumps
To earn the Salesforce Certified Nonprofit Cloud Consultant (SP20) certification, candidates must pass a 60-question multiple-choice exam. Nonprofit-Cloud-Consultant exam covers a range of topics, including nonprofit industry trends and best practices, data architecture and management, fundraising and donor management, program management, and volunteer management. Candidates must also have a solid understanding of the Salesforce Nonprofit Cloud's features and capabilities, including the Nonprofit Success Pack (NPSP).
NEW QUESTION # 33
A nonprofit wants to make a substantial technology shift that will affect multiple teams and departments.
Which two initial steps should a consultant discuss with the nonprofit?
Choose 2 answers
- A. Establish a sense of urgency.
- B. Summarize final technology implementation steps.
- C. Form a powerful guiding coalition.
- D. Deploy features to meet departmental requirements.
Answer: B,D
NEW QUESTION # 34
A nonprofit organization wants the 15th of the month listed as the Close Date for all recurring donations and has selected the 15th in the Day of the Month picklist. In reviewing Recurring Donation Opportunities it is found that some of the Opportunities have close dates at the end of the month.
Which action should the consultant take to troubleshoot this issue?
- A. Check the Recurring Donation batch size.
- B. Check if the Custom Installment record was modified
- C. Check the Error Log.
- D. Check if the "Always use last day of the month" field is selected.
Answer: C
NEW QUESTION # 35
A consultant is planning to use Accounting Subledger and migrate 20 years of donation data into NPSP for a nonprofit that receives more than 200,000 donations each year.
Which two features should the consultant consider implementing to improve search performance?
Choose 2 answers
- A. Salesforce Object Search Language (SOSL)
- B. Salesforce Optimizer
- C. Skinny Tables
- D. Custom Index
Answer: C,D
Explanation:
https://trailhead.salesforce.com/en/content/learn/modules/search_solution_basics/search_solution_basics_optimizing
NEW QUESTION # 36
A nonprofit using NPSP receives funding it uses to award grants to national and local arts organizations. The nonprofit wants to track the funds it receives and allocates.
What should a consultant recommend to the nonprofit-?
- A. Install the Program Management Module.
- B. Configure NPSP Settings grants management functionality.
- C. Install the Outbound Funds Module.
- D. Configure NPSP Settings to track inbound and outbound funds.
Answer: C
NEW QUESTION # 37
A nationally federated nonprofit is implementing a single Salesforce org to provide shared fundraising services to its four regional affiliates. Each affiliate and the national nonprofit must see only its own donor data.
Which Salesforce feature would enable this level of record access?
- A. Divisions
- B. Role Hierarchy
- C. Record Types
- D. Criteria-based sharing
Answer: B
Explanation:
(Role hierarchy)
https://trailhead.salesforce.com/en/content/learn/modules/data_security/data_security_records Role hierarchies ensure managers have access to the same records as their subordinates. Each role in the hierarchy represents a level of data access that a user or group of users needs.
NEW QUESTION # 38
The requirements for a Salesforce implementation have been gathered, but there are teams with competing priorities and the overall project goals are undefined.
What are two reasons a project team must define goals?
Choose 2 answers
- A. Goals catalog all of the teams' pain points.
- B. Goals guarantee executive engagement.
- C. Goals define a clear purpose for the project.
- D. Goals provide a way to measure and prove results.
Answer: A,C
NEW QUESTION # 39
A nonprofit has engaged a consultant to help export detailed accounting transactions to its existing external financial system using Accounting Subledger. The nonprofit requires export of all pledges when they are booked.
Which solution should the consultant recommend?
- A. Upgrade Accounting Subledger from Starter Edition to Growth Edition.
- B. Set "Pledged" stage to "Finalized" m Stage to State Mapping.
- C. Use Process Builder to create Ledger Entries on Opportunity update.
- D. Set "Pledged" stage to "Committed" in Stage to State Mapping.
Answer: D
Explanation:
Explanation
https://powerofus.force.com/s/article/ASL-Automate-Stage-to-State-Mappings
NEW QUESTION # 40
A nonprofit is moving from a legacy donor management system to NPSP. The nonprofit wants to retain the legacy system's 150 donation appeal source codes as historical data.
What should the consultant recommend?
- A. Insert a Campaign for each Legacy Source code and, when importing Contacts and Opportunities, relate them to the Campaign.
- B. Create a custom object "Legacy Source Code" and map a lookup field on Contacts and Opportunities when importing donations.
- C. Create a custom text field "Legacy Source Code" on Contact and Opportunity to store the legacy system's source codes.
- D. Add each legacy source code to the Lead Source picklist and set the code when inserting Contacts and Opportunities.
Answer: B
Explanation:
https://www.plative.com/preparing-for-salesforce-data-migration-with-nonprofit-success-pack/
NEW QUESTION # 41
The Development Director at a nonprofit needs to track grant lifecycles using the NPSP, including assigning actions to staff members, tracking applications, reporting deadlines, and summarizing the total amount awarded with payments towards the total.
How can this be accomplished with NPSP using Account records for the grant making institution?
- A. Create Opportunities with Payments to represent payments, Activities to represent applications, reporting deadlines, and action assignments to their staff.
- B. Create Opportunities with Payments to represent payments, Deliverables to represent applications and reporting deadlines, and Activities to represent action assignments to their staff.
- C. Create Recurring Donations with Opportunities to represent payments, Deliverables to represent applications and reporting deadlines, and Activities to represent action assignments to their staff.
- D. Create Opportunities with Deliverables to represent payments, applications, reporting deadlines, and action assignments to their staff.
Answer: B
NEW QUESTION # 42
Which two objects in the Program Management Module are directly connected to objects in Nonprofit Cloud Case Management?
Choose 2 answers
- A. Client Alert
- B. Service Delivery
- C. Program
- D. Case
Answer: B,D
Explanation:
Explanation
The PMM has two main objects - Programs and Services - and several objects that connect those objects together with contacts and household accounts
NEW QUESTION # 43
A user has reported an error when trying to merge two contacts using NPSP Contact Merge tab.
Which two issues are the likely cause of the problem?
Choose 2 answers
- A. The NPSP Duplicate Rule was set to Warn instead of auto-merge.
- B. The contacts must be in the same household to merge.
- C. A unique external Id was kept from the non-master contact.
- D. The user needs to have delete access to the contacts being merged.
Answer: C,D
Explanation:
Explanation
(https://trailhead.salesforce.com/en/content/learn/modules/contact-and-account-settings-in-nonprofit-success-pac
NEW QUESTION # 44
A nonprofit has high staff turnover in several key roles that use Salesforce. The nonprofit needs to improve training and adoption of Salesforce to maximize the value of its investment.
Which two standard Salesforce tools can quickly help new staff use Salesforce with only a Sales or Service Cloud license?
Choose 2 answers
- A. Path
- B. In-App Guidance
- C. Einstein Bots
- D. myTrailhead
Answer: B,D
NEW QUESTION # 45
A nonprofit has implemented Program Management Module to satisfy the reporting requirements of a new grant. The funder expects to see a report that segmen&s services according to location.
Which object will allow the nonprofit to satisfy the reporting requirements?
- A. Service
- B. Program Cohort
- C. Program
- D. Program Engagement
Answer: B
Explanation:
https://powerofus.force.com/s/article/PMM-Overview
https://trailhead.salesforce.com/en/content/learn/modules/program-management-with-nonprofit-cloud/manage-nonprofit-programs-with-salesforce?trail_id=manage-programs-with-nonprofit-cloud
NEW QUESTION # 46
A nonprofit has a membership program it wants to manage in Salesforce.
What are two items the consultant needs to configure so the membership rollups in NPSP work properly?
- A. Create a custom field for Membership Amount and select it for membership rollups.
- B. Set a grace period for memberships.
- C. Select the membership record type for membership rollups.
- D. Create an Opportunity record type for memberships.
Answer: C,D
NEW QUESTION # 47
A nonprofit wants to record which services are provided to families. The nonprofit just installed the Program Management Module.
How should the consultant configure the Program Management Module?
- A. Create a Program Cohort record for each family and select the Program on the record.
- B. Create a Program Cohort record for each family and select the cohort on the Program Engagement record.
- C. Create a Program Engagement record and select each family's Household Account.
- D. Create a Program Engagement record and select the head of each family's household for the Contact.
Answer: C
NEW QUESTION # 48
A data administrator at a small nonprofit has 3 profile that allows them to Read, Create, Edit, and Delete on all objects. The staff member receives an error when attempting to merge three duplicate contacts.
What should the consultant recommend to resolve this issue?
- A. Create a Permission Set with Modify All on Contacts and Accounts and assign it to the staff member.
- B. Tell the staff member to select only two instead of three contacts when using Contact Merge.
- C. Make the staff member a system admin.
- D. Tell the staff member to merge Contacts from the View Duplicates component.
Answer: A
Explanation:
Explanation
https://powerofus.force.com/s/article/NPSP-Merging-Contacts
NEW QUESTION # 49
A nonprofit needs to track key information for grants it applies for and receives, such as deadline dates, activity completion dates, and descriptions. In addition, the nonprofit wants to track actions completed and view the next deadline date on the Opportunity.
Which feature should the consultant recommend?
- A. Engagement Plans
- B. Deliverables
- C. Tasks and Events
- D. Cases
Answer: B
Explanation:
https://trailhead.salesforce.com/en/content/learn/modules/nonprofit-success-pack-administration-basics/understand-the-npsp-data-model
NEW QUESTION # 50
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