Salesforce OmniStudio-Consultant Test Engine Practice Test Questions, Exam Dumps
100% Free OmniStudio-Consultant Daily Practice Exam With 112 Questions
Salesforce OmniStudio-Consultant Exam Syllabus Topics:
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NEW QUESTION 58
A health provider company is building a new application for its medical officers. The company wants to display medical test reports for patients. Medical test reports is a custom object, related to the Patients object.
For e< patient, the company needs to list each medical test report including the report name, date requested, and d generated. From each medical test report, the user should be able to take the following actions:
* Approve
* Print for Review
* Send for Retest
Which OmniStudio tools should the consultant use to design a solution to meet these requirements?
- A. Multiple FlexCards with single action
- B. Single FlexCard with multiple actions
- C. OmnlScript with multiple Step elements
- D. Salesforce list view with custom buttons/links
Answer: B
NEW QUESTION 59
An insurance company decides to implement a sales console for the sales representatives that displays or provide access to customer information. The consultant reviews all the information required and determines that FlexCards would be the best solution to display part of the required information.
Which two pieces of data should the consultant recommend displaying using FlexCards' Choose 2 answers
- A. Guided troubleshooting process
- B. Customer name, title, phone, email
- C. Terms and Conditions for each policy
- D. Policies including type, issue date, amount
Answer: B,D
NEW QUESTION 60
A company has an existing OmniScript that agents use to create new billing accounts. It currently has three st to capture required information:
* Step 1: account name and legal number
* Step 2: billing cycle and monthly due date
* Step 3: email and telephone number
After each step, a DataRaptor is used to update the account information in Salesforce.
Following best practices, which two improvements can the consultant recommend for this OmniScript?
Choose 2 answers
- A. Configure the save for later property
- B. Combine the three steps into one step
- C. Create a reusable OmniScript for this process
- D. Use a single DataRaptor to save the information
Answer: B,D
NEW QUESTION 61
Which three functions are performed by Action elements in OmniScript?
Choose 3 answers
- A. Organize data into multiple pages
- B. Get and update data in Salesforce
- C. Get and update data through APIs
- D. Send DocuSign emails for signature
- E. Display error messages to the user
Answer: B,C,D
NEW QUESTION 62
An investment portfolio manager wants to build a console to display:
* Client information
* Profile attributes
* Investment instrument information
There are more than 20 profile attributes. Each investment instrument has 15 fields of information to display.
The fields should be grouped logically.
How should the consultant design a solution to meet the requirements?
- A. * A header FlexCard for client information and profile attributes
* Child FlexCards for investment instruments with a Flyout for additional information - B. * A header FlexCard for client information with a Flyout for profile attributes
* Child FlexCards for investment instruments with a Flyout for additional information - C. * An OmniScript with a Step for client information
* Block Elements for investment instruments - D. * A header FlexCard for client information and profile attributes
* FlexCards for investment instrument information
Answer: C
NEW QUESTION 63
Which of the following is a key difference between Integration Procedures and DataRaptors?
- A. DataRaptors can invoke multiple actions in a single server call.
- B. Integration Procedures can retrieve data from multiple related objects.
- C. Integration Procedures can access data from external sources.
- D. DataRaptors can access data from external sources.
Answer: C
NEW QUESTION 64
A business implements several OmniScripts and requests a design review to identify possible improvements.
During the review, the consultant notices that each OmniScript needs to update address data, but each OmniScript collects the information differently using different labels and input elements.
What can the consultant recommend to improve these OmniScripts?
- A. Create new versions of the OmniScripts to collect the address information.
- B. Use a DataRaptor Transform to standardize the data format.
- C. Create a reusable OmniScript to update address information.
- D. Add an address typeahead element to all the OmniScripts.
Answer: C
NEW QUESTION 65
A business wants to display cases for an account using FlexCards. The cases should be organized in a tabular list by case status, so that Escalated cases appear first, followed by Active and Closed cases.
Which FlexCard feature should the consultant recommend to meet this requirement?
- A. A Datatable element with the Group By property
- B. Child FlexCards in a parent FlexCard with the Group By property
- C. flyout with child FlexCards with conditions to filter by case status
- D. States with conditions to filter by case status
Answer: A
NEW QUESTION 66
A company has account Information that they want to display to agents in a summarized view. For each account they want to display icons that allow the user to launch guided processes for frequent tasks. The processes a reused in other parts of the business.
Which three OmniStudio tools are needed to meet these requirements?
Choose 3 answers
- A. OmniStudio Actions
- B. Navigate Actions
- C. Flyouts
- D. Omni Script
- E. FlexCards
Answer: A,D,E
NEW QUESTION 67
which Action element redirects the user outside an LWC OmniScript?
- A. Done
- B. Response
- C. Navigate
- D. Post to Object
Answer: C
NEW QUESTION 68
What is the purpose of a DataRaptor Load?
- A. Send data to a PDF template
- B. Post data to Salesforce APIs
- C. Write data to Salesforce objects
- D. Load data to an Interface object
Answer: C
NEW QUESTION 69
An Insurance company decides to use calculation procedures and matrices to calculate premium costs for new Insurance policies. Prices change very frequently, resulting In multiple copies of the rating or pricing tables.
What is an advantage of calculation procedures that the consultant should highlight in this scenario?
- A. Allows multiple versions that will execute based on when the request is made
- B. Allows aggregate functions
- C. Allows text concatenation using algebraic operators
- D. Allows AI integration to calculate next best offer using policy attributes
Answer: A
NEW QUESTION 70
In an Integration Procedure, what group element will control whether an individual action executes?
- A. Try-Catch Block
- B. Conditional Block
- C. Loop Block
- D. Cache Block
Answer: B
NEW QUESTION 71
A company has an existing OmniScript running in production. The business decides additional customer information is needed and wants to add more questions to the process.
What is the most efficient approach that the consultant can recommend to the business to meet this requirement?
- A. Add a new Step element with Input elements
- B. Add an Input Action to a Step
- C. Add a embedded FlexCard
- D. Add an LWC component
Answer: A
NEW QUESTION 72
A consultant wants to proceed with a FlexCard canvas design that will display data from a legacy billing system. The legacy billing system is being extended to add a SOAP endpoint that will allow for the data to be retrieved in XML format. However, the endpoint is not ready yet.
Which data source should the team use to make progress on the design?
- A. Integration Procedures
- B. Apex Remote
- C. DataRaptor
- D. Apex REST
Answer: A
NEW QUESTION 73
A business plans to implement new tools for their call center agents to increase efficiency and improve customer experience. The business needs to reduce new agent ramp-up time. During the discovery phase of the project, the business identifies the following requirements for the project:
* Easy access to frequent processes
* "At a glance" dashboards of customer information
* Lists of customer bills, which are stored on an external system
Which two FlexCard benefits should the consultant highlight when presenting a proposed solution?
Choose 2 answers
- A. Guide users through complex processes
- B. Display different actions based on context
- C. Allow customers to enter bill payment information
- D. Display a 360° view of the customer
Answer: B,D
NEW QUESTION 74
Which two functions can be performed by DataRaptors?
Choose 2 answers
- A. Read and write data to Salesforce
- B. Transform data
- C. Read and write data to external systems
- D. Combine requests into a single response
Answer: A,B
NEW QUESTION 75
A business has an existing Contact FlexCard that currently displays 5 actions. The business needs to add 3 m actions to the existing FlexCard. All 8 actions are equally important and used with the same frequency. The business wants to display the name and icon for each action. However, when reviewing the existing design, V consultant notices that the FlexCard is overloaded with actions.
What FlexCard design solution should the consultant recommend?
- A. Use a block element to add these new actions
- B. Create a new contact FlexCard for the new actions
- C. Add a flyout to the existing FlexCard
- D. Add a menue element and Include all the actions
Answer: D
NEW QUESTION 76
How many levels deep can reusable OmniScripts be nested?
- A. 0
- B. 1
- C. Unlimited
- D. 2
Answer: A
NEW QUESTION 77
An existing OmniScript used to capture and update customer information displays the following information o same page:
* Name
* Age
* Street
* Last name
* Postal code
* Gender
* State
* Phone
* City
* Country
* Email
Users report that the information displays in no specific order. Users experience errors when filling the inform because it is not categorized. The process fails after submission because the mandatory fields are blank.
How can the consultant improve the user experience of the OmniScript?
- A. Use a template for each category and adding custom code for the required validation
- B. Use Section to break the information and Headline to the title and a required icon in the input
- C. Use a Visualforce Page with the categories, labels, and the required validation
- D. Use Block elements to group and required property checked in some of the inputs
Answer: D
NEW QUESTION 78
A company wants to create a guided process for their customers. The process needs to retrieve data from Salesforce as well as external systems, and the steps of the process will branch depending on input from the user. Users will complete the process in a single session.
How should the consultant design the solution to meet these requirements?
- A. FlexCards and DataRaptors
- B. OmniScripts and DataRaptors
- C. FlexCards and Integration Procedures
- D. OmniScripts and Integration Procedures
Answer: D
NEW QUESTION 79
A company needs to create a process that allows call center admins to retrieve all open cases that have a case type of "network issue" and submit the case data "as-is" to a back office system for validation in batch on a daily basis. Once the cases have been submitted, the process should trigger an email to the supervisor.
Which three OmniStudio tools should the consultant recommend to meet these requirements?
Choose 3 answers
- A. Integration Procedure
- B. FlexCard
- C. OmniScript
- D. DataRaptor Turbo Extract
- E. DataRaptor Load
Answer: A,C,D
NEW QUESTION 80
A telecommunications company wants to create a 360° view of their customers, including all customer install products grouped by service address. During the discovery phase of the project, the consultant identifies that installed products can have 4 different statuses. Agents complete different processes, depending on status of installed product. The consultant creates an inventory of all statuses and processes as shown below.
* Status = Active
o Pay bill
o Review usage
o Cancel service
* Status = Suspended
o Pay bill
o Reconnect service
o Cancel service
* Status = Pending installation
o Set up billing
o Schedule installation
o Cancel installation
* Status = Canceled
o Reconnect service o Cancel service
* Status = Pending installation
o Set up billing
o Schedule installation
o Cancel installation
* Status = Canceled
o Pay bill
o Disconnect service
o Reconnect service
Which two FlexCard features should the consultant use to meet these requirements?
Choose 2 answers
- A. Flyout
- B. OmniStudio Action
- C. Custom Style
- D. States
Answer: B,D
NEW QUESTION 81
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