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Salesforce MCE-Admn-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
| Channel Management | 16% | - Journey Builder concepts and use cases
- Mobile Studio setup and functionality
- Social Studio and Advertising Studio configuration
- Email Studio configuration and features
|
| Setup | 38% | - Integration configuration and management
- Security policies, password management, and access control
- Marketing Cloud extension products and features
- Setup Home features and configuration
- Business units, user accounts, and permission settings
|
| Maintenance | 15% | - Evaluation of additional Marketing Cloud products
- Account monitoring and system availability
- Data extraction, reporting, and analytics
|
| Digital Marketing Proficiency | 13% | - Security best practices for data, permissions, and PII
- Governance and compliance in digital marketing
- Marketing Cloud product inventory and offerings
|
| Subscriber Data Management | 18% | - Data import, export, and quality management
- Preference and profile center configuration
- Data extensions, relationships, and data architecture
- Contact model design and implementation
|
Salesforce Certified Marketing Cloud Engagement Administrator Sample Questions:
1. How are publication lists used in the Marketing Cloud?
A) To send communication to all subscribers, regardless of opt -in status.
B) To allow subscribers to opt-down/out instead of unsubscribing from all.
C) To manage subscribers in guided and triggered email sends.
D) To build dynamic content rules by subscriber type.
2. A Marketing Cloud admin is tasked with requesting Marketing Cloud Connect Multi-Org enablement.
What consideration should be given to the preference profile centers for this integration?
A) Branding for each business units' profile centers will be inherited from the default business unit setup.
B) Multi org does not support the standard profile preference center for the business units.
C) Profile/Preference centers are automatically created for each business unit connected through Multi-org
D) Profile/Preference centers for Multi-Org accounts are configured in the Salesforce CRM settings.
3. Northern Trail Outfitters wants to know how customers are engaging with marketing communications they have sent over the last year. What action should be taken to populate the Einstein Engagement Scoring Dashboard?
A). Select one of the Predictive Algorithms then click Deploy
B). Click Deploy and results are available immediately
C). Select the channels (Emails, Push, SMS) to report on then click Activate D). Click Activate and wait for an email notification
4. A Marketing Cloud admin is using the Import Wizard to import data into a non-sendable data extension, but receives an error indicating the import type being used requires a primary key.
Which import type could the admin use instead?
A) Update Only
B) Overwrite
C) Add Only
D) Add and Update
5. Northern Trail Outfitters just purchased Marketing Cloud.
Which three tasks would the Marketing Cloud admin be guided through in Setup Assistant?
Choose 3 answers
A) Classifying sends and defining parameters for email sends
B) Building the data structure used to store audience information
C) Creating a SMS message and sending a mobile campaign
D) Creating users and assigning roles which meet their job functions
E) Importing data into contacts using the Data Loader
Solutions:
Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: Only visible for members | Question # 4 Answer: B | Question # 5 Answer: B,D,E |