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Salesforce NP-Con-101 Exam Syllabus Topics:
Section
Weight
Objectives
Topic 1: Constituent Management
20%
- Affiliations and Memberships
- Relationships and Groupings
- Segmentations and Campaigns
- Household Management
- Contact and Organization Records
Topic 2: Solution Design and Implementation
20%
- Requirements Gathering
- Data Migration Strategies
- Customization vs Configuration Decisions
- Integration with External Systems
- User Adoption and Training Planning
- NPSP Best Practices
- Contacts and Households
- Relationships Management
- NPSP Settings and Preferences
- Affiliations Configuration
- Account Model Configuration
- Data Model Design for Nonprofits
Topic 5: Donations and Fundraising Management
20%
- Donations Batch Processing
- Grant Management
- Opportunity and GAU Configuration
- Donation Management
- Payment Methods and Processing
- Recurring Donations (Recurring GAU)
A volunteer manager at a nonprofit organization needs to be able to search for volunteers with landscaping skills who are available at a given time. The organization is using Volunteers for Salesforce. What should the consultant advise?
A. Create a list view on Contacts using a filter for those who have skills that include landscaping. Add the field for Volunteer Availability on the list view and sort by it to find those with landscaping skills who are available at the given time
B. Create a report with the report type Contacts with Volunteer Hours and Volunteer Jobs. Filter the report by the Volunteer Job for landscaping and Volunteer Availability at the time the Volunteer Manager needs them
C. Use the Volunteers Wizard to look for volunteers with landscaping skills and Volunteer Availability and choose those available at the given time
D. Click on the Find Volunteers tab and fill in the Volunteer Status, Volunteer Availability, and Volunteer Skills tabs with the values you're looking for and hit search
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The program manager of an after-school program wants to pull a report that shows all students in the program and their primary parent/guardian with the parent/guardian's cell phone and email. The nonprofit is using NPSP. Which custom report type should the consultant use to create the report?
A. Program Engagements with or without Household Account
B. Service Participants with or without Program Engagement
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A nonprofit admin notices the nightly NPSP batch jobs are suddenly taking significantly longer to complete than they did a month earlier. What are two factors the consultant should tell the system admin to consider? Choose 2 answers
A. A new node tree was added to the role hierarchy.
B. A new standard roll-up summary field was added to an object.
C. A new customizable rollup was added in NPSP Settings.
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A nonprofit organization is using Salesforce with the NPSP pre-installed. The nonprofit organization wants to give prospective volunteers a way to fill out their volunteer application online. How should this be accomplished?
A. Create a web-to-case form in Salesforce with the fields needed to capture the information asked for on the form.
B. Create a Chatter Group for prospective volunteers, assign them a Chatter Free license, and have users complete the form.
C. Set up the Volunteers for Salesforce Site Contact Information Site on the nonprofit's website.
D. Set up the Volunteers for Salesforce Volunteer Signup Form on the nonprofit's website.
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When a system admin for a nonprofit times to import data into the NPSP Data Import Object, the error message: "The matching field you chose (Record ID) is not mapped and is required for an Update and Insert operation" appears. What are two actions the system admin can take to resolve the error? Choose 2 answers
A. Select --None-- for all matching fields if the admin is using the Salesforce Data Import Wizard.
B. Select "Insert" if the admin is using the Salesforce Data Loader.
C. Select "Upsert" if the admin is using the Salesforce Data Loader.
D. Select the appropriate Record ID in the Salesforce Data Import Wizard.
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discussion
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