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Salesforce ADX-211 certification exam comprises 60 multiple-choice questions that need to be completed within 105 minutes. ADX-211 exam covers a wide range of topics that include Salesforce administration, data modeling, security and access, process automation, and reporting. Candidates have to score a minimum of 65% to pass the certification exam. Administer, Extend, and Automate Salesforce certification is valid for two years, after which candidates will have to retake the exam or complete a maintenance module to maintain their certification status.
To prepare for the ADX-211 certification exam, individuals should have a solid understanding of Salesforce administration and customization. This can be achieved through practical experience working with the platform, as well as through studying the official Salesforce documentation and completing relevant training courses. Practice exams and study groups can also be beneficial in preparing for the exam. By passing the ADX-211 certification exam, individuals can demonstrate their expertise in Salesforce administration and customization, and open up new opportunities for career growth and advancement in the Salesforce ecosystem.
NEW QUESTION # 48
What should an administrator consider when moving approval processes using a change set?
- A. The Unique Name of the approval process is not allowed to be changed once deployed in the target organization.
- B. Custom fields on standard objects will need to be manually added in the target organization.
- C. Change sets do not include the approval and rejection actions from the source organization
- D. Change Sets do not include the order of active approval processes from the source organization.
Answer: C
NEW QUESTION # 49
Ursa Major Solar allows its scientists to log new stars as they find them, but on occasion, they log the same star by mistake. The administrator wants scientists to be notified when a record is deleted and by whom, and to maintain their own discovery information.
What automation solution should be used to send the notification?
- A. Process Builder
- B. Heroku
- C. flow
- D. Workflow Action
Answer: C
NEW QUESTION # 50
Ursa Major Solar (UMS) receives hundred of cases every week from both consumers and retail partners. UMS wants to ensure it's meeting all service-level agreements to maintain high levels of customer satisfaction.
What should the administrator do to help meet this goal?
- A. Design a Net Promoter Score survey using Surveys that is automatically sent when a case is closed.
- B. Configure the Milestones object on Service Contracts to sequential milestones for common case issues.
- C. Expose the Service Contracts object in the Service Console for an agent to view when working a case.
- D. Set up and configure Entitlement Process to design timelines and track issue resolution.
Answer: D
Explanation:
An entitlement process is a feature that allows you to define and enforce service-level agreements (SLAs) for your customers based on certain criteria and timelines. An entitlement process consists of milestones and actions that represent required steps and time limits for resolving customer issues. You can use entitlement processes to track if your support team is meeting your SLAs and provide consistent service quality to your customers. In this case, you can set up and configure entitlement processes for different types of cases and assign them to accounts or contacts based on their service contracts or warranties. Reference: https://help.salesforce.com/s/articleView?id=sf.entitlements_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.entitlements_process.htm&type=5
NEW QUESTION # 51
Universal Containers wants to implement a recruiting application using an application custom and a position custom object. Each position record may have many applications associated with it.
What solution should the administrator recommend to ensure applications are retained even if the position is removed?
- A. Create a master-detail field on Position.
- B. Create a master-detail field on Applicant
- C. Create a lookup field on Position.
- D. Create a lookup field on Applicant.
Answer: D
NEW QUESTION # 52
How can the administrator ensure article managers use specified values for custom article fields?
- A. Require a field on the page layout.
- B. Use field dependencies on article types.
- C. Create a validation rule on the article.
- D. Create different article type for different requirements.
Answer: C
NEW QUESTION # 53
Universal Containers uses a Private Sharing model for Accounts. User A is onboarded to User B's team and given the same Profile and Role. Both users own 20 Accounts but User B is able to see 40 Accounts, whereas User A can only see the 20 they own.
What are two possible reasons for this?
Choose 2 answers.
- A. User B had the records shared with them through a Permission Set.
- B. User B is a member of a Queue that gained access to the records through a sharing Rule.
- C. User B had the records manually shared with them.
- D. User B is a member of a Group that gained access to the records through a Sharing Rule.
Answer: A,D
NEW QUESTION # 54
An administrator recently Implemented multi-factor authentication (MFA) with a standard security level selectee. They are receiving cases that users are unable to log in.
What should me administrator do to troubleshoot?
- A. Temporarily disable MFA.
- B. Reset the user passwords and ask them to try again.
- C. Check the session security level required at login on the user profile.
- D. Change MF-A to High Assurance.
Answer: C
NEW QUESTION # 55
An administrator at Cloud Kicks has been asked to reduce the file size of full data exports in order to have quicker exports.
Which three recommendations should the administrator make?
Choose 3 answers
- A. Reduce the amount of objects per export.
- B. Keep deleted record counts to a minimum.
- C. Unselect the recycle bin in the object export option.
- D. Request a backup file every 5 days.
- E. Deselect 'Include images, documents, and attachments' in the export.
Answer: A,B,E
NEW QUESTION # 56
At Ursa Major Solar, several different planetary teams handle leads depending on which planet the lead is coming from. While most of the teams only need a few fields filled out to work the lead, the Jupiter team requires additional information to be filled out, such as which moon the lead is coming from. The administrator needs to automate which team is allocated the lead record based on the planet and ensure that every team has all of the information they need.
Which two features will satisfy these requirements?
Choose 2 answers
- A. Assignment Rules
- B. Workflow Rules
- C. Matching Rules
- D. Validation Rules
Answer: A,D
Explanation:
Assignment rules and validation rules are two features that can satisfy these requirements:
Assignment rules are used to automatically assign leads or cases to users or queues based on certain criteria. In this case, an assignment rule can be used to assign leads to different planetary teams depending on which planet the lead is coming from.
Validation rules are used to validate the data entered by users and prevent records from being saved if they do not meet certain criteria. In this case, a validation rule can be used to ensure that every team has all of the information they need by making certain fields required or dependent on other fields.
The other two options are incorrect because:
Matching rules are used to identify duplicate records based on certain fields or fuzzy logic. They do not assign records or validate data.
Workflow rules are used to automate tasks or actions based on certain criteria. They do not assign records or validate data.
NEW QUESTION # 57
The AW Computing administrator team does significant amounts of work around process automation and ensuring data integrity. When an administrator created a new validation rule in production, the development team complained that their deployment to production failed.
What should be implemented to prevent this conflict from happening?
- A. Test changes in a shared sandbox.
- B. Build automation and validation rules using screen flows.
- C. Refresh the full copy sandbox daily.
- D. Review the setup audit trail prior to changes.
Answer: A
NEW QUESTION # 58
A sales manager at AW Computing has created a contact record but is missing some of the information to complete the record. The organization-wide default for Accounts is set to Public Read Only, and Contacts are controlled by parent.
- A. The owner and users below the owner in the role hierarchy
- B. Users above the sales manager in the role hierarchy
- C. Sales manager and system administrator
- D. Who will be able to edit this new contact record?
- E. All users in the organization
Answer: C
Explanation:
The sales manager and system administrator will be able to edit this new contact record because they are either the owner or have Modify All Data permission respectively. Users above or below the sales manager in the role hierarchy will not be able to edit this contact record because contacts are controlled by parent and accounts are set to Public Read Only. All users in the organization will be able to view but not edit this contact record because accounts are set to Public Read Only. Reference: https://help.salesforce.com/s/articleView?id=sf.admin_sharing.htm&type=5
NEW QUESTION # 59
The support managers want a way to identify other cases that require similar skills or help articles. This will allow them to easily determine appropriate support agents that can assist with reoccurring customer issued.
Which two of object relationship should help accomplish this?
- A. Master-Detail Relationship
- B. Hierarchical Relationship
- C. Self-Relationship
- D. indirect Relationship
Answer: A
NEW QUESTION # 60
Sales reps at AW Computing hove been reporting that contact phone numbers sometimes revert book to on old value after being updated.
What should the administrator do to resolve this issue?
- A. Consolidate automation tools.
- B. Delete all workflow rules.
- C. Schedule Apex jobs.
- D. Add an invocable process.
Answer: A
NEW QUESTION # 61
What would cause are quired field to not be populated on some records? Choose 2 answers. * (1 Point)
- A. The field is protected by field level security
- B. The field is set to Read Only
- C. The field is hidden
- D. The field is not in the page layout
Answer: B,D
NEW QUESTION # 62
Universal Containers wants to track invoices with a custom object. They want to be able to view any invoices as a related list on the Opportunity record page.
Which feature would ensure can view all invoices associated with an Opportunity if the user can view the parent Opportunity record?
- A. Lookup Relationships
- B. Master-Detail Relationships
- C. Sharing Rules
- D. Field Level Security
Answer: B
NEW QUESTION # 63
An administrator recently Implemented multi-factor authentication (MFA) with a standard security level selectee. They are receiving cases that users are unable to log in.
What should me administrator do to troubleshoot?
- A. Temporarily disable MFA.
- B. Reset the user passwords and ask them to try again.
- C. Check the session security level required at login on the user profile.
- D. Change MF-A to High Assurance.
Answer: C
Explanation:
A session security level is a setting that determines how secure a user's session is based on factors such as their login method, their IP address, their browser, or their device. Administrators can configure different session security levels for different user profiles and assign different actions or permissions to each session security level.
Multi-factor authentication (MFA) is a feature that requires users to verify their identity using two or more factors of authentication when they log in to Salesforce, such as their username and password plus a verification code or an app-generated token. MFA can enhance the security of user sessions and prevent unauthorized access.
If an administrator recently implemented MFA with a standard security level selected and is receiving cases that users are unable to log in, they should check the session security level required at login on the user profile. This setting determines what session security level users need to have when they log in based on their profile. If this setting is higher than the standard security level, users may not be able to log in with MFA alone and may need additional factors of authentication. Reference: https://help.salesforce.com/s/articleView?id=sf.security_sessions.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.identity_mfa.htm&type=5
NEW QUESTION # 64
A change set has already been uploaded but changes need to be made to its contents.
what is a best practice for adding these changes?
- A. Edit existing change set, add needed changes, upload again.
- B. Delete existing change set, add changes to new change set, upload change set
- C. clone the change set, add needed change set and upload again.
- D. Manually make changes in change set destination org.
Answer: C
NEW QUESTION # 65
AW Computing wants to create a process to assign accounts to different salespeople based on the annual revenue.... of the company. The administrator has decided to create a flow.
Which two consideration should the administrator make sure to remember when creating the flow? Choose 2 answers
- A. Update record elements should be placed outside the flow loop.
- B. Update Record elements should be placed inside the flow loop.
- C. Use a Get Record component instead of hard coding record IDs.
- D. The running user of a flow is the user that last saved the flow.
Answer: A,C
Explanation:
Using a Get Record component allows the flow to dynamically retrieve records based on criteria or record IDs without hard coding them. This makes the flow more flexible and maintainable. Updating record elements outside the flow loop prevents unnecessary DML operations and reduces the risk of hitting governor limits.
NEW QUESTION # 66
An administrator need a business process automated, but only for certain user and profiles. The administrator will need to frequently update which users and profiles will use the process. After evaluating the declarative options, it was determined that this functionality must be done via an Apex trigger.
What software requirement should the administrator request so that process execution can be declaratively controlled?
- A. Use a System permission that is assigned to the user or profile.
- B. Use Process Automation Setting in Setup to the appropriate users or profiles.
- C. Use a custom permission set that is assigned to the user.
- D. Use Apex Class Access to assign the Apex code to the user or profile.
Answer: C
Explanation:
Use a custom permission set that is assigned to the user because custom permissions are a way to grant access to custom processes or functionality based on user profiles or permission sets. Custom permissions can be referenced by Apex code, validation rules, flows, or other logic to control whether a process should run for a user or not. Custom permissions can be used to declaratively control process execution by assigning them to users or profiles.
NEW QUESTION # 67
AW Computing is conducting an audit and wants to understand how many objects have been shared as public externally.
which tool should the administrator use to quickly obtain this details?
- A. Setup Audit Trail
- B. Object Manager
- C. Session Security Settings
- D. Security Health Check
Answer: C
NEW QUESTION # 68
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Salesforce ADX-211: Administer, Extend, and Automate Salesforce is an important certification exam for professionals who are looking to excel in the world of Salesforce administration. Administer, Extend, and Automate Salesforce certification exam provides an in-depth understanding of sales automation, sales cloud, service cloud, security, and data management. Candidates who get certified with the ADX-211 exam become proficient in the Salesforce ecosystem and are able to manage complex Salesforce projects with ease.
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