Latest Order-Management-Administrator Actual Free Exam Updated 62 Questions
Online Questions - Valid Practice Order-Management-Administrator Exam Dumps Test Questions
NEW QUESTION # 13
A user is encountering an error when attempting to save an Account record. What can an administrator use to research the issue?
- A. A user trace flag and debug log on the affected user
- B. The Chrome Dev Tools Console
- C. The Problems tab within the developer console
- D. Lightning Logs within Setup
Answer: A
Explanation:
Explanation
The best way for an administrator to research the issue when a user is encountering an error when attempting to save an Account record is to use a user trace flag and debug log on the affected user. A user trace flag enables debug logging for a specific user, and a debug log captures database operations, system processes, and errors that occur when executing a transaction or running unit tests. The administrator can use these tools to identify the root cause of the error and fix it accordingly. Verified References:
https://help.salesforce.com/s/articleView?id=sf.code_add_users_debug_log.htm&type=5https://help.salesforce.c
NEW QUESTION # 14
An administrator is looking for payment information about a returned item on an Order Summary. Which object should the administrator look at?
- A. Return
- B. Credit Memo
- C. Invoice
- D. Return Order Summary
Answer: B
Explanation:
Explanation
The object that the administrator should look at to find payment information about a returned item on an Order Summary is Credit Memo. A Credit Memo is a record that represents a refund or credit issued to a customer for a returned item. A Credit Memo has a lookup relationship to both Order Summary and Return Order objects, and it contains information such as the credit amount, status, payment method, etc. Verified References:https://help.salesforce.com/s/articleView?id=sf.order_management_credit_memo.htm&type=5
NEW QUESTION # 15
An administrator has created a new currency field on the Fulfillment Order object and wants to roll up the total to the Order Summary object. When creating a rollup field on the Order Summary object, Fulfillment Order does not appear as an option. Why is this?
- A. The Order Summary object has reached the limit of Rollup Summary fields
- B. The Rollup Summary field must be created on the Fulfillment Order object with the Order Summary object as the parent
- C. The Order Summary field on the Fulfillment Order object is a Lookup
- D. Rollup Fields cannot sum Currency Fields
Answer: C
Explanation:
Explanation
The reason why Fulfillment Order does not appear as an option when creating a rollup field on the Order Summary object is that the Order Summary field on the Fulfillment Order object is a Lookup. A Lookup field is a type of custom field that creates a relationship between two objects, but does not support rollup summary fields. To create a rollup summary field, the relationship between the objects must be master-detail, which means that the child record cannot exist without its parent record. Verified References:
https://help.salesforce.com/s/articleView?id=sf.custom_field_types.htm&type=5https://help.salesforce.com/s/art
NEW QUESTION # 16
What two steps are required to add an item to the Actions & Recommendations panel on the Order Summary record page?
- A. Create a New Deployment
- B. Drag the Actions & Recommendations component on the page
- C. Make a new Lightning Record Page
- D. Create a new sub-flow
Answer: B,D
Explanation:
Explanation
Two steps that are required to add an item to the Actions & Recommendations panel on the Order Summary record page are:
Drag the Actions & Recommendations component on the page. The Actions & Recommendations component is a standard component that displays actions and recommendations based on business logic for records in Lightning Experience or Salesforce mobile app. The administrator can use the Lightning App Builder to drag and drop the Actions & Recommendations component onto the Order Summary record page layout.
Create a new sub-flow. A sub-flow is a type of flow that can be invoked by another flow as an element.
A sub-flow can contain logic and actions that are specific to a certain scenario or use case, such as order fulfillment or payment processing. The administrator can use Flow Builder to create a new sub-flow that defines the actions and recommendations for Order Summaries, and then add it to the Actions & Recommendations component on the record page.
Verified References:
https://help.salesforce.com/s/articleView?id=sf.om_actions_recommendations.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_subflow.htm&type=5
NEW QUESTION # 17
What is the required amount of test code coverage when deploying an Apex class?
- A. 0.75
- B. 0.85
- C. 0.65
- D. 0.55
Answer: A
Explanation:
Explanation
The required amount of test code coverage when deploying an Apex class is 75%. This means that at least
75% of the Apex code must be covered by unit tests, and all of those tests must complete successfully.
Verified
References:https://developer.salesforce.com/docs/atlas.en-us.apexcode.meta/apexcode/apex_deploying_ant_depl
NEW QUESTION # 18
An administrator is running into performance issues due to a high number of records being created in a flow.
How can the administrator modify the flow to improve scalability?
- A. Ask a developer to offload all the Flow functionality to Apex code via Triggers and Apex classes
- B. Offload the creation of records to a Subflow that will be called in the Reference Flow
- C. Ask a developer to create a Flow apex action to offload the creation of records
- D. Use the Bulk Create Records node in the Flow to improve performance
Answer: D
Explanation:
Explanation
The best way for an administrator to modify the flow to improve scalability when running into performance issues due to a high number of records being created in a flow is to use the Bulk Create Records node in the Flow. This node allows the administrator to create multiple records of the same object type in one transaction, which reduces the number of database operations and improves the flow performance. Verified References:https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_data_bulk_create.htm&type=5
NEW QUESTION # 19
Which two APIs can an admin suggest so that customers can initiate order cancellations and returns from the B2C Commerce storefront and have their action carry out the cancel and return operations in Order Management?
- A. Connect APIs
- B. REST APIs
- C. Bulk APIs
- D. Streaming APIs
Answer: A,B
Explanation:
Explanation
Two APIs that an admin can suggest so that customers can initiate order cancellations and returns from the B2C Commerce storefront and have their action carry out the cancel and return operations in Order Management are:
Connect APIs. These are RESTful APIs that expose resources in Order Management, such as orders, payments, shipments, etc. They allow customers to perform CRUD (create, read, update, delete) operations on these resources from external systems, such as B2C Commerce.
REST APIs. These are HTTP-based APIs that enable developers to access data in Order Management using standard HTTP methods, such as GET, POST, PUT, PATCH, and DELETE. They allow customers to interact with Order Management resources using JSON or XML formats.
Verified References:
https://help.salesforce.com/s/articleView?id=sf.order_management_connect_api.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.order_management_rest_api.htm&type=5
NEW QUESTION # 20
What does the number of Fulfillment Orders created depend upon?
- A. Fulfillment Location. Delivery Method and Number of Payments
- B. Fulfillment Location, Recipient Address and Quantity
- C. Fulfillment Location, Delivery Charges and Quantity
- D. Fulfillment Location. Delivery Method and Recipient Address
Answer: D
Explanation:
Explanation
The number of Fulfillment Orders created depends on three factors: Fulfillment Location, Delivery Method and Recipient Address. These factors determine how the Order Items are grouped and allocated to Fulfillment Orders based on routing rules and inventory availability. For example, if an order has two items that can be fulfilled from different locations, or have different delivery methods or recipient addresses, then two Fulfillment Orders are created for that order. Verified References:https://help.salesforce.com/s/articleView?id=sf.om_order_fulfillment.htm&type=5
NEW QUESTION # 21
How can an administrator allow an org to publish a change set to another org?
- A. In the source org: Open Publish Settings, Select the checkbox next to the environment to publish to and Click Save
- B. In the source org: open Deployment settings, Select the environments to publish to and Move them to the enabled list
- C. In the target org: Open Deployment Settings, Select the environments to allow publishing from and Move them to the Enabled list
- D. In the target org: Open Deployment Settings, Click Edit next to the source org. Select Allow Inbound Changes and Click Save
Answer: C
Explanation:
Explanation
The correct way for an administrator to allow an org to publish a change set to another org is to open Deployment Settings in the target org, select the environments to allow publishing from and move them to the Enabled list. This creates a deployment connection between the source org and the target org, which allows the source org to upload change sets to the target org. Verified References:https://help.salesforce.com/s/articleView?id=sf.changesets_create_outbound.htm&type=5
NEW QUESTION # 22
A customer wants to change the layout of the out of the box Order Summary Lightning Record Page to three columns instead of two. How can an administrator satisfy this requirement?
- A. Edit the Lightning Record Page and change the Template lo Three Regions
- B. Change the page layout template to Three Regions in the layout editor
- C. Add another column component lo the existing Lightning Record Page
- D. Create a new Lightning Record Page and select the Three Regions template
Answer: A
Explanation:
Explanation
The best way for the administrator to satisfy this requirement is to edit the Lightning Record Page and change the Template to Three Regions. A Lightning Record Page is a type of page that displays details and related information about a specific record in Lightning Experience or Salesforce mobile app. A Lightning Record Page can be customized using the Lightning App Builder, which is a tool that allows administrators to drag and drop components onto a page layout. A Template is a predefined layout that determines how components are arranged on a page. A Three Regions template is a type of template that divides the page into three columns or regions. The administrator can edit the Lightning Record Page for the Order Summary object, and change the Template to Three Regions in the Lightning App Builder. Verified References:
https://help.salesforce.com/s/articleView?id=sf.lightning_app_builder_customize_lex_pages.htm&type=5https://
NEW QUESTION # 23
What object does the Ensure Funds Apex Flow action look for when resolving Invoice balances associated with an Order Summary?
- A. Payments
- B. Order Payments
- C. Payment Summaries
- D. Order Payment Summaries
Answer: D
Explanation:
Explanation
The object that the Ensure Funds Apex Flow action looks for when resolving Invoice balances associated with an Order Summary is Order Payment Summaries. This object represents the payments made for an order, and it has a lookup relationship to both Invoice and Order Summary objects. The Ensure Funds Apex Flow action uses this object to calculate the balance due for each Invoice and update its status accordingly. Verified References:
https://help.salesforce.com/s/articleView?id=sf.order_management_order_payment_summary.htm&type=5https:
NEW QUESTION # 24
Which three statements are true about change sets?
- A. Sending a change set between two orgs requires a deployment connection
- B. Changes can be deployed to any instance of Salesforce as long as the destination has approved it
- C. A change request should be created when the admin wants to send customizations from the current org to another org
- D. Change sets can contain only modifications made through the Setup menu
- E. Change sets can only be sent between orgs that are affiliated with a production org
Answer: A,D,E
Explanation:
Explanation
Three statements that are true about change sets are:
Sending a change set between two orgs requires a deployment connection. A deployment connection is a link between two orgs that allows one org to send change sets to another org.
Change sets can only be sent between orgs that are affiliated with a production org. A production org is an org that is used for live operations and data, and it can have one or more sandbox orgs that are used for development and testing. Change sets can only be sent from a sandbox org to its associated production org, or from one sandbox org to another sandbox org that shares the same production org.
Change sets can contain only modifications made through the Setup menu. A change set is a collection of metadata components that can be deployed from one org to another. Metadata components are customizations that are made through the Setup menu, such as custom objects, fields, workflows, etc.
Verified References: https://help.salesforce.com/s/articleView?id=sf.changesets_about.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.changesets_components.htm&type=5
NEW QUESTION # 25
A customer orders two shirts and one jacket in B2C Commerce. The Order is ingested into Order Management. However, the customer decides to cancel the order prior to fulfillment. What object is created and linked to the Order Summary?
- A. Suspend Order
- B. Cancel Order
- C. Return Order
- D. Change Order
Answer: B
Explanation:
Explanation
The object that is created and linked to the Order Summary when a customer cancels an order prior to fulfillment is Cancel Order. A Cancel Order is a record that represents a cancellation request for an order or part of an order. A Cancel Order has a lookup relationship to both Order Summary and Change Order objects, and it contains information such as the cancellation reason, status, date, etc. Verified References:https://help.salesforce.com/s/articleView?id=sf.order_management_cancel_order.htm&type=5
NEW QUESTION # 26
How can a user view the information exchanged between the payment platform and the external payment gateways?
- A. Navigate to Payments within the setup menu and select the payment platform
- B. Check for process exceptions associated with the Order Payment Summary
- C. Navigate to Payment Gateway Logs related list on the corresponding Order Payment Summary
- D. Check associated debug logs in Debug Logs in setup
Answer: C
Explanation:
Explanation
The best way for a user to view the information exchanged between the payment platform and the external payment gateways is to navigate to Payment Gateway Logs related list on the corresponding Order Payment Summary. A Payment Gateway Log is a record that captures the request and response messages between the payment platform and the external payment gateways, such as Stripe, PayPal, etc. A Payment Gateway Log has a lookup relationship to the Order Payment Summary object, which represents a payment made for an order or part of an order. A user can use the Payment Gateway Logs related list on the Order Payment Summary page to view the details of the payment transactions, such as the request and response payloads, status codes, timestamps, etc. Verified References:
https://help.salesforce.com/s/articleView?id=sf.order_management_payment_gateway_log.htm&type=5https://h
NEW QUESTION # 27
Which option is available for an admin to use as middleware to import data to. or export data from Order Management?
- A. Use the Developer console
- B. Write Apex classes to query the database and write to a file
- C. Use Data Loader
- D. Use Workbench to access the database
- E. Find an application on AppExchange
Answer: C
Explanation:
Explanation
Use Data Loader. Data Loader is a client application that allows administrators to bulk import or export data from Salesforce using CSV files. The administrator can use Data Loader to import data into Order Management objects, such as Order Summary, Order Item Summary, Fulfillment Order, etc., or export data from these objects for backup or analysis purposes.
Verified References: https://appexchange.salesforce.com/
https://help.salesforce.com/s/articleView?id=sf.data_loader.htm&type=5
NEW QUESTION # 28
An administrator has created a flow but during testing they encounter an unhandled fault error. Which three can the administrator do to get more details for debugging?
- A. Add a Display Text component which includes {! SFIow.FaultMessage}
- B. Add a screen node
- C. Add an error node
- D. Create a fault connector
- E. Create an error connector
Answer: A,D,E
Explanation:
Explanation
Three things that the administrator can do to get more details for debugging when encountering an unhandled fault error are:
Create a fault connector. A fault connector is a special type of connector that handles errors that occur in a flow element, such as an assignment, a loop, or an action. A fault connector can route the flow to another element or end the flow with an error message.
Add a Display Text component which includes {! SFIow.FaultMessage}. A Display Text component is a screen component that displays text on a screen element in a flow. The {! SFIow.FaultMessage} is a system variable that contains information about the error that occurred in the flow, such as the element name, error type, and error message.
Create an error connector. An error connector is a special type of connector that handles errors that occur in a screen element, such as invalid user input or required fields being left blank. An error connector can route the flow to another screen element or end the flow with an error message.
Verified References:
https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_connector_fault.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_screen_component_display_text.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_connector_error.htm&type=5
NEW QUESTION # 29
A developer needs to create a scheduled job in an external system to move Order data into a Salesforce org every 24 hours. In which two ways can this off-platform job be established without additional third-party tools?
- A. Create a job in the org (on-platform) to drop a file of existing data. Use the off-platform machine to generate a file and identify the details between the two. Push the changes to the org's "Import" directory
- B. Install a minimal set of dev tools on a machine such as the Command Line Interface (CLI) and create appropriate scripts to import files containing the data
- C. Set up an SFTP server as a waystation. drop the files there using the off-platform job and schedule a job in-platform to process the file
- D. Authorize a machine against the Salesforce org's APIs with appropriate security measures and create a script to call the APIs
Answer: B,D
Explanation:
Explanation
Two ways that this off-platform job can be established without additional third-party tools are:
Install a minimal set of dev tools on a machine such as the Command Line Interface (CLI) and create appropriate scripts to import files containing the data. The CLI is a tool that allows developers to interact with Salesforce from the command line. The developer can use the CLI to create scripts that use commands such as force:data:bulk:upsert or force:data:tree:import to import data from CSV or JSON files into Salesforce.
Authorize a machine against the Salesforce org's APIs with appropriate security measures and create a script to call the APIs. The APIs are interfaces that allow developers to access data and functionality in Salesforce from external systems. The developer can use the APIs, such as REST API or Bulk API, to create a script that authenticates with Salesforce using OAuth 2.0 or JWT, and then performs operations such as insert, update, or delete on Order data.
Verified References:
https://developer.salesforce.com/docs/atlas.en-us.sfdx_cli_reference.meta/sfdx_cli_reference/cli_reference_force
https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/intro_what_is_rest_api.htm
https://developer.salesforce.com/docs/atlas.en-us.api_asynch.meta/api_asynch/asynch_api_intro.htm
NEW QUESTION # 30
An administrator is tasked to utilize a Product Price Book which is managed on an external platform. How can the administrator meet this requirement?
- A. Create an External Data Source in Setup which references the external platform where the Pricebook is held
- B. This is not possible, all Products require a Pricebook Entry
- C. Go to Setup. Order settings, and select Enable Optional Price Books for Orders
- D. Edit the Product page layout to make the Pricebook field not require
Answer: A
Explanation:
Explanation
The best way for the administrator to meet this requirement is to create an External Data Source in Setup that references the external platform where the Pricebook is held. An External Data Source is a type of metadata that defines the connection and authentication information for an external system that stores data outside of Salesforce. The administrator can create an External Data Source using the Lightning Connect OData 2.0 or
4.0 adapters, which support read-only access to data in relational databases. This way, the administrator can access the Product Price Book data from the external platform without importing it into Salesforce. Verified References:https://help.salesforce.com/s/articleView?id=sf.external_object_overview.htm&type=5
NEW QUESTION # 31
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