Order-Management-Administrator Certification – Valid Exam Dumps Questions Study Guide! (Updated 87 Questions)
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NEW QUESTION # 18
Which three statements are true about change sets?
- A. Change sets can only be sent between orgs that are affiliated with a production org
- B. Changes can be deployed to any instance of Salesforce as long as the destination has approved it
- C. Change sets can contain only modifications made through the Setup menu
- D. A change request should be created when the admin wants to send customizations from the current org to another org
- E. Sending a change set between two orgs requires a deployment connection
Answer: A,C,E
Explanation:
Explanation
Three statements that are true about change sets are:
Sending a change set between two orgs requires a deployment connection. A deployment connection is a link between two orgs that allows one org to send change sets to another org.
Change sets can only be sent between orgs that are affiliated with a production org. A production org is an org that is used for live operations and data, and it can have one or more sandbox orgs that are used for development and testing. Change sets can only be sent from a sandbox org to its associated production org, or from one sandbox org to another sandbox org that shares the same production org.
Change sets can contain only modifications made through the Setup menu. A change set is a collection of metadata components that can be deployed from one org to another. Metadata components are customizations that are made through the Setup menu, such as custom objects, fields, workflows, etc.
Verified References: https://help.salesforce.com/s/articleView?id=sf.changesets_about.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.changesets_components.htm&type=5
NEW QUESTION # 19
What two tools can an administrator use to debug an issue with an Apex trigger?
- A. Log Inspector in the Developer Console
- B. Error Logs in the Developer Console
- C. Debug Logs in Setup
- D. Apex Logs in Setup
Answer: A,C
Explanation:
The administrator can use two tools to debug an issue with an Apex trigger: Log Inspector in the Developer Console and Debug Logs in Setup. The Log Inspector is a tool that displays a graphical representation of a debug log, which is a record of database operations, system processes, and errors that occur when executing a transaction or running unit tests. The Log Inspector helps you analyze and troubleshoot your code by highlighting errors, checkpoints, and execution times. The Debug Logs page in Setup lets you monitor and retain debug logs for users, Apex classes, Apex triggers, and Lightning components. You can view, download, or delete debug logs from this page.
NEW QUESTION # 20
Universal Containers (UC) has a flow which performs some custom logic in order to determine a least-cost shipping location. Some of the variables should be reset at the beginning of each loop iteration. Which design element in Flow allows the Admin to do this?
- A. Reset
- B. Preset
- C. Assignment
- D. Reassignment
Answer: C
Explanation:
The design element in Flow that allows the admin to reset some variables at the beginning of each loop iteration is Assignment. An Assignment element lets the admin assign new values to one or more variables or sObject fields in a flow. The admin can use an Assignment element before a Loop element to initialize the variables that are used in the loop, and then use another Assignment element inside the loop to reset the variables for each iteration. Verified Reference: https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_assignment.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_loop.htm&type=5
NEW QUESTION # 21
A customer wants to change the layout of the out of the box Order Summary Lightning Record Page to three columns instead of two. How can an administrator satisfy this requirement?
- A. Add another column component lo the existing Lightning Record Page
- B. Change the page layout template to Three Regions in the layout editor
- C. Edit the Lightning Record Page and change the Template lo Three Regions
- D. Create a new Lightning Record Page and select the Three Regions template
Answer: C
Explanation:
The best way for the administrator to satisfy this requirement is to edit the Lightning Record Page and change the Template to Three Regions. A Lightning Record Page is a type of page that displays details and related information about a specific record in Lightning Experience or Salesforce mobile app. A Lightning Record Page can be customized using the Lightning App Builder, which is a tool that allows administrators to drag and drop components onto a page layout. A Template is a predefined layout that determines how components are arranged on a page. A Three Regions template is a type of template that divides the page into three columns or regions. The administrator can edit the Lightning Record Page for the Order Summary object, and change the Template to Three Regions in the Lightning App Builder. Verified Reference: https://help.salesforce.com/s/articleView?id=sf.lightning_app_builder_customize_lex_pages.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.lightning_app_builder_templates.htm&type=5
NEW QUESTION # 22
What ate two reasons an admin should choose an Event over a Trigger when it comes to building out a solution?
- A. Event order is not guaranteed within a topic
- B. Events do not participate in a transaction scope
- C. Events are asynchronous
- D. Events cannot be subscribed lo in a batch for bulk operations
Answer: B,C
Explanation:
Explanation
Two reasons an admin should choose an Event over a Trigger when it comes to building out a solution are:
Events are asynchronous. This means that events are processed in the background, without blocking the main execution thread. This can improve the performance and user experience of the solution, as well as avoid governor limits and timeouts.
Events do not participate in a transaction scope. This means that events are independent of the transaction that publishes them, and they do not affect the rollback or commit behavior of the transaction. This can avoid unwanted side effects and errors in the solution, as well as decouple the logic from the data.
Verified References:
https://developer.salesforce.com/docs/atlas.en-us.platform_events.meta/platform_events/platform_events_intro.h
https://developer.salesforce.com/docs/atlas.en-us.platform_events.meta/platform_events/platform_events_consid
NEW QUESTION # 23
What are two items that an administrator should consider when building out a flow for one location vs multiple locations?
- A. A default warehouse location should be set first in flows handling multiple locations
- B. Multiple locations will introduce nested loops which can make the canvas substantially larger
- C. Multiple locations can lead to limit exceptions
- D. Having multiple locations mandates writing custom Apex code
Answer: B,C
Explanation:
When building a flow for multiple locations, an administrator should consider the following challenges:
Multiple locations will introduce nested loops which can make the canvas substantially larger. For example, a flow that handles multiple fulfillment orders per order and multiple fulfillment order lines per fulfillment order will need to loop through both levels of records. This can make the flow more complex and harder to maintain.
Multiple locations can lead to limit exceptions. For example, a flow that queries or updates a large number of records across multiple locations may hit the SOQL query limit or the DML statement limit. To avoid this, an administrator should use bulkified actions and optimize the flow performance. Reference: Order Fulfillment Flows, [Flow Performance Best Practices]
NEW QUESTION # 24
An administrator needs to ensure that the Orders coming from B2C Commerce honor some business rules which need to be the same in both B2C and Order Management. This validation must happen before the Order Summary object is created. What can the administrator suggest to the developer to implement this requirement?
- A. Use an AppExchange solution
- B. Handle this in the Commerce System originating the Orders.
- C. Write an Apex class with the validation rules and expose it as an Invocable Action
- D. Use a Salesforce Labs solution
Answer: B
Explanation:
The administrator can suggest to the developer to handle this requirement in the Commerce System originating the Orders. This way, the validation rules can be applied before the orders are sent to Order Management via the B2C Commerce Integration. The B2C Commerce Integration imports order data into Order Management and creates Order Summary records based on the order data. The validation must happen before the Order Summary object is created, so it cannot be done in Order Management using Apex or other tools. Reference: B2C Commerce Integration, Order Management Lifecycle
NEW QUESTION # 25
Where should a service agent go first to view process exceptions related to a specific Order?
- A. Order Record - Details Tab
- B. Order Record - Process Exception Details Tab
- C. Order Summary Record - Related Tab
- D. Change order Record -Related Tab
Answer: B
Explanation:
Explanation
The best place for a service agent to go first to view process exceptions related to a specific Order is the Order Record - Process Exception Details Tab. This tab shows a list of process exceptions that occurred during the order lifecycle, such as errors in payment authorization, inventory allocation, fulfillment location assignment, etc. The service agent can use this tab to identify and resolve the issues that affect the order processing.
Verified
References:https://help.salesforce.com/s/articleView?id=sf.om_process_exception_details.htm&type=5
NEW QUESTION # 26
A customer orders a product through B2C Commerce but changes the quantity ordered after the Order Summary record is created in Order Management. Later, the customer returns one of the products. Which objects will be created in Order Management?
- A. A Cancel Order object and Return Order object
- B. The Order Summary object and Change Order object
- C. A Change Order object and Cancel Order Object
- D. A Return Order object and Change Order object
Answer: D
Explanation:
The objects that will be created in Order Management when a customer orders a product through B2C Commerce but changes the quantity ordered after the Order Summary record is created in Order Management, and then returns one of the products are:
A Return Order object. A Return Order is a record that represents a return request for an order or part of an order. A Return Order has a lookup relationship to both Order Summary and Change Order objects, and it contains information such as the return reason, status, date, etc.
A Change Order object. A Change Order is a record that represents a change request for an order or part of an order. A Change Order has a lookup relationship to the Order Summary object, and it contains information such as the change type, status, date, etc.
Verified Reference: https://help.salesforce.com/s/articleView?id=sf.order_management_return_order.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.order_management_change_order.htm&type=5
NEW QUESTION # 27
How can an administrator allow an org to publish a change set to another org?
- A. In the target org: Open Deployment Settings, Select the environments to allow publishing from and Move them to the Enabled list
- B. In the target org: Open Deployment Settings, Click Edit next to the source org. Select Allow Inbound Changes and Click Save
- C. In the source org: Open Publish Settings, Select the checkbox next to the environment to publish to and Click Save
- D. In the source org: open Deployment settings, Select the environments to publish to and Move them to the enabled list
Answer: A
Explanation:
The correct way for an administrator to allow an org to publish a change set to another org is to open Deployment Settings in the target org, select the environments to allow publishing from and move them to the Enabled list. This creates a deployment connection between the source org and the target org, which allows the source org to upload change sets to the target org. Verified Reference: https://help.salesforce.com/s/articleView?id=sf.changesets_create_outbound.htm&type=5
NEW QUESTION # 28
A developer needs to create a scheduled job in an external system to move Order data into a Salesforce org every 24 hours. In which two ways can this off-platform job be established without additional third-party tools?
- A. Authorize a machine against the Salesforce org's APIs with appropriate security measures and create a script to call the APIs
- B. Create a job in the org (on-platform) to drop a file of existing data. Use the off-platform machine to generate a file and identify the details between the two. Push the changes to the org's "Import" directory
- C. Set up an SFTP server as a waystation. drop the files there using the off-platform job and schedule a job in-platform to process the file
- D. Install a minimal set of dev tools on a machine such as the Command Line Interface (CLI) and create appropriate scripts to import files containing the data
Answer: A,D
Explanation:
Two ways that this off-platform job can be established without additional third-party tools are:
Install a minimal set of dev tools on a machine such as the Command Line Interface (CLI) and create appropriate scripts to import files containing the data. The CLI is a tool that allows developers to interact with Salesforce from the command line. The developer can use the CLI to create scripts that use commands such as force:data:bulk:upsert or force:data:tree:import to import data from CSV or JSON files into Salesforce.
Authorize a machine against the Salesforce org's APIs with appropriate security measures and create a script to call the APIs. The APIs are interfaces that allow developers to access data and functionality in Salesforce from external systems. The developer can use the APIs, such as REST API or Bulk API, to create a script that authenticates with Salesforce using OAuth 2.0 or JWT, and then performs operations such as insert, update, or delete on Order data.
Verified Reference: https://developer.salesforce.com/docs/atlas.en-us.sfdx_cli_reference.meta/sfdx_cli_reference/cli_reference_force_data.htm https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/intro_what_is_rest_api.htm https://developer.salesforce.com/docs/atlas.en-us.api_asynch.meta/api_asynch/asynch_api_intro.htm
NEW QUESTION # 29
Which two statements about the Order Summary object are accurate?
- A. It can be deleted using the Delete button
- B. It has a single shipping address to which all Order Items will be shipped
- C. it does not exist without the original Order object
- D. It is read-only for financial order data
Answer: C,D
Explanation:
Explanation
Two statements about the Order Summary object that are accurate are:
It does not exist without the original Order object. An Order Summary is a record that represents the financial summary of an order that is received from anexternal system, such as B2C Commerce or B2B Commerce. An Order Summary has a master-detail relationship to the Order object, which means that it cannot exist without its parent Order record.
It is read-only for financial order data. An Order Summary contains financial order data, such as total amount, tax amount, discount amount, etc., that are populated from the external system when the order is created. These fields are read-only and cannot be edited in Order Management.
Verified References:
https://help.salesforce.com/s/articleView?id=sf.order_management_order_summary.htm&type=5
NEW QUESTION # 30
A customer applied a 10% off discount when placing an order. What object is created when the discount is applied to the order?
- A. Order Adjustment Group Summary
- B. Order Discount
- C. Credit Memo
- D. Order Payment Summary
Answer: A
Explanation:
When a customer applies a discount when placing an order, an order adjustment group summary is created. An order adjustment group summary is a record that represents a modification to the order amount, such as a discount, a surcharge, or a tax. An order adjustment group summary can have one or more order adjustments, which are the individual modifications that are applied to the order or the order items. An order can have one or more order adjustment group summaries, depending on how many types of modifications are applied to the order. Reference: Order Management Objects, [Order Adjustments]
NEW QUESTION # 31
What two steps are required to add an item to the Actions & Recommendations panel on the Order Summary record page?
- A. Make a new Lightning Record Page
- B. Create a New Deployment
- C. Drag the Actions & Recommendations component on the page
- D. Create a new sub-flow
Answer: C,D
Explanation:
Two steps that are required to add an item to the Actions & Recommendations panel on the Order Summary record page are:
Drag the Actions & Recommendations component on the page. The Actions & Recommendations component is a standard component that displays actions and recommendations based on business logic for records in Lightning Experience or Salesforce mobile app. The administrator can use the Lightning App Builder to drag and drop the Actions & Recommendations component onto the Order Summary record page layout.
Create a new sub-flow. A sub-flow is a type of flow that can be invoked by another flow as an element. A sub-flow can contain logic and actions that are specific to a certain scenario or use case, such as order fulfillment or payment processing. The administrator can use Flow Builder to create a new sub-flow that defines the actions and recommendations for Order Summaries, and then add it to the Actions & Recommendations component on the record page.
Verified Reference: https://help.salesforce.com/s/articleView?id=sf.om_actions_recommendations.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_subflow.htm&type=5
NEW QUESTION # 32
What is the required amount of test code coverage when deploying an Apex class?
- A. 0.85
- B. 0.65
- C. 0.75
- D. 0.55
Answer: C
Explanation:
The required amount of test code coverage when deploying an Apex class is 75%. This means that at least 75% of the Apex code must be covered by unit tests, and all of those tests must complete successfully. Verified Reference: https://developer.salesforce.com/docs/atlas.en-us.apexcode.meta/apexcode/apex_deploying_ant_deploy.htm
NEW QUESTION # 33
An administrator is tasked to utilize a Product Price Book which is managed on an external platform. How can the administrator meet this requirement?
- A. Create an External Data Source in Setup which references the external platform where the Pricebook is held
- B. This is not possible, all Products require a Pricebook Entry
- C. Edit the Product page layout to make the Pricebook field not require
- D. Go to Setup. Order settings, and select Enable Optional Price Books for Orders
Answer: A
Explanation:
The best way for the administrator to meet this requirement is to create an External Data Source in Setup that references the external platform where the Pricebook is held. An External Data Source is a type of metadata that defines the connection and authentication information for an external system that stores data outside of Salesforce. The administrator can create an External Data Source using the Lightning Connect OData 2.0 or 4.0 adapters, which support read-only access to data in relational databases. This way, the administrator can access the Product Price Book data from the external platform without importing it into Salesforce. Verified Reference: https://help.salesforce.com/s/articleView?id=sf.external_object_overview.htm&type=5
NEW QUESTION # 34
Which data type is the Status field on an Order Summary object?
- A. Number
- B. String
- C. Picklist
- D. Text
Answer: C
Explanation:
The Status field on an Order Summary object is a picklist data type. A picklist is a field that allows users to select one value from a predefined list of values. The Status field on an Order Summary object indicates the current state of the order, such as Draft, Activated, Completed, or Cancelled. The values for the Status field are defined in the Order Status picklist field on the Order object. Reference: Order Management Objects, [Picklist Fields]
NEW QUESTION # 35
An administrator has created a flow but during testing they encounter an unhandled fault error. Which three can the administrator do to get more details for debugging?
- A. Create a fault connector
- B. Add an error node
- C. Add a screen node
- D. Add a Display Text component which includes {! SFIow.FaultMessage}
- E. Create an error connector
Answer: A,D,E
Explanation:
Three things that the administrator can do to get more details for debugging when encountering an unhandled fault error are:
Create a fault connector. A fault connector is a special type of connector that handles errors that occur in a flow element, such as an assignment, a loop, or an action. A fault connector can route the flow to another element or end the flow with an error message.
Add a Display Text component which includes {! SFIow.FaultMessage}. A Display Text component is a screen component that displays text on a screen element in a flow. The {! SFIow.FaultMessage} is a system variable that contains information about the error that occurred in the flow, such as the element name, error type, and error message.
Create an error connector. An error connector is a special type of connector that handles errors that occur in a screen element, such as invalid user input or required fields being left blank. An error connector can route the flow to another screen element or end the flow with an error message.
Verified Reference: https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_connector_fault.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_screen_component_display_text.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_connector_error.htm&type=5
NEW QUESTION # 36
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